I had a fantastic experience using the live web chat today. I was looking to get an appeal and manual review on a recent application to adjust my spending limit to a lower amount. I got through to Co... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
It was really easy to set up credit. Just a few simple questions and validations. It also felt really secure at the same time. I needed some help with getting an increase as the item I wanted was more... もっと見る
企業が回答しました
Really impressed with humm. I got approved and vetted the same day and was able to buy my product immediately without stress. The process was smooth, quick, and straightforward from start to finish. D... もっと見る
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Using Humm is very straightforward the application process is simple, and the approval decision comes through quickly, which is really convenient. However, the interest and fees feel quite high for th... もっと見る
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企業情報
当該企業による記述
At humm, we do Buy Now Pay Later a little differently. Instead of just focusing on the little joys in life, we want to allow our customers to fund whatever they need, both big and little.
連絡先
121 Harrington Street, 2000, Sydney, オーストラリア
- shophumm.com
4.7
優良
1915件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 80％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Master class
The ease of setup and the application process. Detailed payment plans in place.
Would recommend a wider range of suppliers
2026年6月27日
自発的なレビュー
humm Classic からの回答
Hi Divan,
Many thanks for taking the time to leave us a review.
We appreciate your compliments and your feedback was passed to our sales team.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
No problems
2026年6月24日
自発的なレビュー
humm Classic からの回答
Hi Dr. Borsuk,
Many thanks for your feedback.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Great response time and helpful.
Great response time and helpful.
Conner J was fantastic at explaining everything to me and helping me with any issues at all.
2026年6月30日
自発的なレビュー
humm Classic からの回答
Hi Analytical Aaron,
Thank you so much for taking the time to share your experience.
We are incredibly lucky to have Conner on our team, and we're so glad they went above and beyond for you. We'll definitely be sharing this shoutout with the team.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
It was so easy to apply and the…
It was so easy to apply and the decision was fast. I needed it for a new tv , and I had one 2 hours later.
Great service
2026年6月26日
自発的なレビュー
humm Classic からの回答
Hi Tara,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
humm Classic からの回答
Hi Lavinia,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Extremely easy to apply and excellent…
Extremely easy to apply and excellent service from the person I contacted.
2026年6月24日
自発的なレビュー
humm Classic からの回答
Hi Damien,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
humm Classic からの回答
Hi Honey,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
I've been Humm client for a years now
I've been Humm client for a years now, and I can say that it is great to use their service. The live chat was fast in review my enquires. Thanks Conner J.
2026年6月25日
自発的なレビュー
humm Classic からの回答
Hi Andre,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Easy to apply ans efficient
2026年6月13日
自発的なレビュー
humm Classic からの回答
Hi Ailish,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
It was fantastic and very easy and…
It was fantastic and very easy and transparent
2026年6月20日
自発的なレビュー
humm Classic からの回答
Hi Imad,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
So easy to do and such a help with the…
So easy to do and such a help with the cost of living these days,highly recommend to use this service
2026年6月19日
自発的なレビュー
humm Classic からの回答
Hi Conall,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
So easy to use and fast reply great…
So easy to use and fast reply great service will use again
2026年6月21日
自発的なレビュー
humm Classic からの回答
Hi Michelle,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Small loan
Good experience approved quickly just a bit long filling out the forms but other then that all good .
2026年6月15日
自発的なレビュー
humm Classic からの回答
Hi Darren,
Many thanks for taking the time to leave us a review.
We take our customers' feedback very seriously and will pass your comments to our management.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Quick approval.Fast service
Quick approval.Fast service. Very convenient. Love it..
2026年6月21日
自発的なレビュー
humm Classic からの回答
Hi Angel,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Acceptance virtually zero for customers
Signed up for Humm as a premium aesthetics clinic in London to provide what seems like a great spread of 0% options for finance. The acceptance rate over a year is 1 out of 10 so far (I rarely even try any more), even with people who appear to have excellent jobs and were ultimately fine paying all in one go. I tried myself for a small 1k loan over 12 months which was negligible payment and was declined. This also leaves a hard check on credit file which is for nothing it seems. I don't know if they weight applications differently for the products and industry but the service is essentially useless. Very confusing interface and little support or guidance.
2026年6月24日
自発的なレビュー
I had a fantastic experience using the…
I had a fantastic experience using the live web chat today. I was looking to get an appeal and manual review on a recent application to adjust my spending limit to a lower amount. I got through to Conner J, and he was incredibly helpful. As soon as I explained the situation, he looked into my file and immediately escalated my query to the credit team as a priority, promising a turnaround via email within the hour. Really brilliant, efficient customer service. Thanks, Conner!
2026年6月24日
自発的なレビュー
humm Classic からの回答
Hi Mr. Laurenzo,
Thank you for the wonderful 5-star rating.
We strive to provide excellent service, and it's delightful to know that Conner delivered that for you. We truly appreciate your support and look forward to welcoming you back.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
humm Classic からの回答
Hi George,
Thank you so much for taking the time to share your experience.
We are incredibly lucky to have Conner on our team, and we're so glad they went above and beyond for you. We'll definitely be sharing this shoutout with the team.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
I had a great experience with humm
I had a great experience with humm. Everything from start to the end went nice and smooth. Very quick replay and positive answer within a minutes.
Definitely will use it again.
2026年6月19日
自発的なレビュー
humm Classic からの回答
Hi Robert,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
humm Classic からの回答
Hi Justin,
Thank you so much for the fantastic review!
We are thrilled to hear that Conner took such great care of you. We pride ourselves on our service, and it's wonderful to know their hard work made a difference.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Connor J was really helpful and super…
Connor J was really helpful and super quick to respond. He answered all my questions in minutes and made everything easy to understand. Really appreciate the great support.
2026年6月22日
自発的なレビュー
humm Classic からの回答
Hi Claudia,
Thank you so much for taking the time to share your experience.
We are incredibly lucky to have Conner on our team, and we're so glad they went above and beyond for you. We'll definitely be sharing this shoutout with the team.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
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