I had a fantastic experience using the live web chat today. I was looking to get an appeal and manual review on a recent application to adjust my spending limit to a lower amount. I got through to Co... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
It was really easy to set up credit. Just a few simple questions and validations. It also felt really secure at the same time. I needed some help with getting an increase as the item I wanted was more... もっと見る
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Really impressed with humm. I got approved and vetted the same day and was able to buy my product immediately without stress. The process was smooth, quick, and straightforward from start to finish. D... もっと見る
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Using Humm is very straightforward the application process is simple, and the approval decision comes through quickly, which is really convenient. However, the interest and fees feel quite high for th... もっと見る
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企業情報
当該企業による記述
At humm, we do Buy Now Pay Later a little differently. Instead of just focusing on the little joys in life, we want to allow our customers to fund whatever they need, both big and little.
連絡先
121 Harrington Street, 2000, Sydney, オーストラリア
- shophumm.com
4.7
優良
1915件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 80％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Humm reply fast and reliable finance…
Humm reply fast and reliable finance company that will help in need. I had a great experience and fast service. Thank you and will recommend this experience to my friends and loveones.
2026年5月29日
自発的なレビュー
humm Classic からの回答
Hi Rosannie,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
As I sign for the application on-line…
As I sign for the application on-line (via mobile), for me is only a trial whether application will be approved or not. Upon completion of application, then I checked my email and saw the reply from Humm and got approved by it. Purchasing the product from Harvey Norman and so delighted how the Humm works easily. Very much recommended.
2026年5月28日
自発的なレビュー
humm Classic からの回答
Hi Yolly,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
The purchase through humm was easy and…
The purchase through humm was easy and clear.
2026年5月27日
自発的なレビュー
humm Classic からの回答
Hi Martin,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
5 star service from start to finish
5 star service from start to finish, seamless process, speedy responses, queries answered and all done in a few clicks. Would definitely recommend
2026年5月25日
自発的なレビュー
humm Classic からの回答
Hi Audrey,
Thank you so much for the glowing review! We are thrilled to hear that our your experience was special. Our team works hard to provide the best service possible, and your kind words mean a lot to us. We can’t wait to welcome you back again soon!
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
The agent Conner J was super helpful…
The agent Conner J was super helpful and sufficient, and so helpful as I don't understand how the credits work yet properly and he was on point
2026年5月29日
自発的なレビュー
humm Classic からの回答
Hi E.B.,
Many thanks for your lovely review!
Conner will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
My experience was so non challenging…
My experience was so non challenging and as soon as I applied they replied even though I thought it was going to take a couple of days I definitely recommend for yall
2026年5月17日
自発的なレビュー
humm Classic からの回答
Hi Juilet,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
I got a prompt and clear response from…
I got a prompt and clear response from ConnerJ.
2026年5月28日
自発的なレビュー
humm Classic からの回答
Hi Eleena,
Many thanks for your lovely review!
Conner will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
My first time using this
My first time using this , signed up on line , so easy , went to Harvey Norman they set me up there for my purchase, all done in matter of minutes. Will definitely use this again
2026年5月25日
自発的なレビュー
humm Classic からの回答
Hi Antoinette,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Very nice experience..
2026年5月26日
自発的なレビュー
humm Classic からの回答
Hi Abhilash,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Just connected with Conner J
Just connected with Conner J. for a query, and he helped me through it. Absolutely professional.
2026年5月28日
自発的なレビュー
humm Classic からの回答
Hi Vishnu,
Many thanks for your lovely review!
Conner will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Happy Customer
Thales L was patient with me as I was new to suing humm. I got the best assistance and a walkthrough which inspired confidence in humm as a product.
2026年5月28日
自発的なレビュー
humm Classic からの回答
Hi The Fair Guy,
Many thanks for your lovely review!
Thales will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Conor J was very helpful from Humm…
Conor J was very helpful from Humm support team. one of the shops that I bought stuff from and was refunding me due to delay, they told me they already refunded and the delay is from humm. but Conor checked for me and nothing was recieved by them and I asked him to email me so I can go back to that shop to say and he did. such a helpful support
2026年5月27日
自発的なレビュー
humm Classic からの回答
Hi Azii,
Many thanks for your lovely review!
Conner will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
DO NOT USE THIS COMPANY
This would have to be the most unprofessional, disorganised, inept company I have ever dealt with.
All I needed was to change the payment method, this has taken 3 phone calls, each one going for approximately 1 hour. Their system does not work but they couldnt understand how and clearly the information was not passed along to be corrected. They are still taking monies out of the wrong account even though I finally was able to update on the app, as per their advice. Waiting for monies to be refunded still while they are still making the same mistake over and over.
2026年5月27日
自発的なレビュー
humm Classic からの回答
Hi Katrina,
We appreciate the time you have taken to leave feedback, and we apologise for the issues you have experienced and the issue not being resolved as expected.
This is certainly not the standard of service we aim to provide, and we appreciate you bringing this to our attention. We’d like to look into this further and ensure this is fully resolved, including the refund and payment method update.
Please email us on customer@hummloan.com so we can assist you.
We appreciate your patience and hope to make this a much smoother experience moving forward.
Regards,
The humm Support Team
Very good nice
2026年5月27日
自発的なレビュー
humm Classic からの回答
Hi Georgy,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Humm is fantastic
Humm is fantastic! Purchase was straight forward and user friendly. The repay options are very flexible, I would highly recommend them.
2026年5月24日
自発的なレビュー
humm Classic からの回答
Hi Joyce,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Было легко и просто заполнить заявку
Было легко и просто заполнить заявку, ответ пришел на следующий день, обязательно буду использовать ваш сервис еще
2026年5月24日
自発的なレビュー
humm Classic からの回答
Hi Vadym,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Easy to apply and fast response.
2026年5月12日
自発的なレビュー
humm Classic からの回答
Hi Denise,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Conner J great CS representative
I was dealing with Conner J, all went smooth, quick and without any hassle
2026年5月26日
自発的なレビュー
humm Classic からの回答
Hi Mrs Anna,
Many thanks for your lovely review!
Conner will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
Very easy to apply and get approval…
Very easy to apply and get approval within a day
2026年5月22日
自発的なレビュー
humm Classic からの回答
Hi Ian,
Thank you for the 5-star rating! We're thrilled to know you had a great experience with us.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com.
Kind regards,
Humm team
Chat Box query
Conner J on the chat box was most helpful. I had a very specific query that I could not figure out from the site. He was very helpful and friendly. Thank you.
2026年5月25日
自発的なレビュー
humm Classic からの回答
Hi Laura,
Many thanks for your lovely review!
Conner will be delighted to know his efforts made your experience special.
If there is anything we can do to keep you humm-ing along; please let us know by emailing contactus@shophumm.com
Kind regards,
Humm team
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