I made the purchase with SmoothSpine onâŠ
I made the purchase with SmoothSpine on 6/27 @9am. By 1:45pm that same day, I emailed the company requesting my order be cancelled and refunded. I was emailed back saying my order was cancelled and they âneeded to call meâ⊠so they call me, I canât talk on the phone because Iâm at work⊠they leave a message to call back. I call back⊠4 TIMES⊠same thing every time⊠told by a computer the wait is 11 minutes⊠20 minutes in, they disconnected. Thatâs over an HOUR of me trying to reach this company for a refund!! They advertise âMONEY BACK GUARANTEE WITHIN 90 DAYSâ.
I see now that Facebook even has a group of all the people scammed by Peak Reach BV. Itâs the same story as mine. Also, the BBB has several complaints against Peak Reach/SmoothSpine.
RIDICULOUS CUSTOMER SERVICE ⊠UNREACHABLE!!!!!








