I have bought items from Shopqse many times and have never ever been disappointed!! The workman ship is superb and final product ROCKS!! Service is excellent… need I say more?
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
It said my package was delivered i opened my front door and couldn't find my package. Tried calling the phone number on the email and it said voicemail was full and I couldn't leave a message. Awful... もっと見る
企業が回答しました
I am extremely happy with my purchase! The bracelet is absolutely beautiful and incredibly sparkly. The quality is excellent, the clasp feels very secure, and the size fits perfectly. I have n... もっと見る
企業が回答しました
Received my 14K 1 Carat Lab grown stud earrings today with a certificate of authenticity. I’m very pleased with my purchase. I would highly recommend Shopqse!!!!!!!!
企業が回答しました
企業情報
当該企業による記述
ShopQSE is an online fine jewelry retailer specializing in lab-grown diamond jewelry crafted in 14K and 18K gold and platinum. Our collection includes diamond stud earrings, tennis bracelets, necklaces, eternity bands, pendants, and rings for everyday wear and special occasions. Our jewelry is available in different carat weights, diamond shapes, metal colors, lengthsSelected pieces include independent IGI certification, as specified in their product listings. We also offer custom jewelry for customers seeking particular designs, sizes, diamond qualities, or metal options. We understand that buying fine jewelry online is a personal decision. Our team helps customers understand product specifications, choose suitable sizes, and explore customization options. Whether you are choosing a gift or purchasing something for yourself, we aim to make the experience clear and comfortable. We assist with order updates, shipping questions, returns, and exchanges under our published policies. Processing times differ between available inventory and custom orders, and our team can clarify the expected timeline before you purchase. Customer feedback helps us improve. We welcome honest experiences and take concerns seriously, working with customers to understand what happened and offer appropriate assistance. Our goal is to build lasting relationships through thoughtful service, clear communication, and beautiful jewelry.
連絡先
3305 Basalt Cove Round Rock, 78681, austin, 米国
- +1 512 6562590
- info@shopqse.com
- shopqse.com
4.2
ほぼ満足
30件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I got my refund today 1/12/26.
I ordered lab grown 1 cart each earrings back in November 2025. Sent them back within the 30 days refund policy. My ears were red and sore after a couple of days of wear. I still have not received a refund of over $600.00. In the meantime the credit card company is charging late fees. I filed a dispute 4 days ago and still waiting for my refund. NEVER AGain will I order anything from this company!!!
2025年12月3日
自発的なレビュー
Shopqse からの回答
Dear Customer,
Thank you for sharing your feedback. We’re sorry to hear about your experience and appreciate the opportunity to clarify.
Our records show that this order was placed via Amazon and not directly through our website. For Amazon purchases, returns and refunds are handled entirely by Amazon as per their policies, and sellers have limited control. Our team has responded to you on both Amazon chat and our website chat to provide all possible assistance from our side.
Customer satisfaction is important to us, and we remain happy to help within the scope available. We kindly request you to continue communication through Amazon so the matter can be resolved smoothly.
Warm regards,
Team QSE
Brilliant Earrings when I opened my package.
I opened my package yesterday to reveal the most beautiful sparkling earrings. I ordered 2 carat diamond studs from shop QSE on line. I am extremely impressed with not only the timely shipment but of the quality of these earrings. This is not the first time I’ve ordered from QSE and it won’t be my last.
2025年12月17日
Shopqse からの回答
Thank you so much for your kind words, Marjorie! 💚Your continued trust means a lot to us, and we look forward to serving you again very soon.
Shopqse からの回答
Thank you so much for your support and trust. We truly appreciate you choosing us!
Very happy with my purchase!
2025年12月1日
Shopqse からの回答
hank you for your support! We’re glad to have you as our customer and truly appreciate your trust.
Love the product
This is a second time I’m ordering , Excellent service and love the product ,
2025年10月30日
Shopqse からの回答
Thank you for coming back to us! We truly appreciate your continued trust and support.
ShopQSE is the best…
ShopQSE is the best for high quality jewelry. Customer Service is excellent and shipping on most items is fast!
2025年8月22日
Shopqse からの回答
Thank you so much for your kind words and support. We truly appreciate your trust in ShopQSE!
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。