The process and options were clearly represented. It was easy to review the tour agenda, pricing and customer comments. One step that was not quite as well defined was listing customers and birth dat... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We had a very good guide who made the experience interesting and enjoyable. We saw plenty of the main sights and felt safe at all times. The only negative was we had to make our way to Segway base wh... もっと見る
We booked 2 excursions through Shore Excursions for our Alaska cruise. First time using them, so was interested to see if they were as good as everyone says. Both excursions were excellent and signifi... もっと見る
I've used Shore Excursions Group before and this was the first time where we are asked to purchase trip cancellation coverage. Curious when that started? Our trip isn't until February 2027 - never kn... もっと見る
企業情報
当該企業による記述
Shore Excursions Group is the market leading and world's largest shore excursion company. Since 2008, we've provided cruise passengers with higher-quality, lower-priced, and smaller group shore excursions from a portfolio of over 4,000 tours in over 300 ports that covers 99% of major cruise line itineraries. Over the last 17 years, we've delivered more than 4.9M excursions with a 4.7 out of 5 star rating from more than 49,200 reviews. Our excursions are higher quality, lower priced, and travel in smaller groups averaging just 12 guests per departure, allowing our guests to truly connect with the local culture and enjoy a more enriching travel experience. Our website provides a personalized shopping experience highlighting the top-rated and most popular excursions in each port of call with authentic photos, videos, and reviews from other guests. Our proprietary itinerary search technology makes booking easy by displaying the excursions guaranteed to work for your ship's scheduled arrival and departure into each port of call. We also feature hand-curated multi-port packages with the top-rated excursion for each port bundled together at an additional discount. Our Unique Approach While the cruise lines and other companies also offer excursions, we are the experts and our experience and approach set us apart. Our exceptional excursions travel in smaller groups and visit more interesting and authentic locations, using more personalized tour guides. Our team uses a comprehensive approach to select the leading guides and best tour providers around the world. Every excursion is carefully curated and closely monitored through quality control and customer feedback. High quality service is very important to travelers and leads to better experiences with higher satisfaction. We encourage you to call us, so our experts can answer your questions and help you select the best excursions for your cruise.
Shore Excursions Group- Best Excursions, Best Prices. Guaranteed.
当該企業による記述

- We are committed to offering you the best excursions so you can enjoy your vacation experience.
- -Lower Prices than the Cruise Lines -Higher Quality than the Cruise Lines -Money Back Guarantee -24/7 Support for Travelers -Guaranteed Return to Ship
Lowest price guarantee, High Quality Excursions, Guaranteed Return to Ship
24/7 Traveler Support - We have never had a customer miss their ship!
連絡先
1560 Sawgrass Corporate Parkway, Suite 120, 33323, Sunrise, 米国
- 866.999.6590
- Info@ShoreEx.com
- shoreexcursionsgroup.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 75%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
The guides are excellent
The guides are excellent, friendly knowledgeable, the buses are confortable and everything went smoothly

Shore Excursions Group からの回答
I am very happy with the excursions I…
I am very happy with the excursions I found today
Very efficient
Once I figured when and where to log…
Once I figured when and where to log on, it became easier to arrange excursions. Very informative and easy process
Sadly you failed to let me know it’s in…
Thanks for getting back to me. I decided to cancel it, hopefully you won’t charge me to cancel.
Thanks, Lisa
Sadly you failed to let me know it’s in American Funds, not the Canadian price that I thought I was paying.
Brought my total way up unfortunately. Didn’t notice till I checked my bank. What a shock !!

Shore Excursions Group からの回答
First time but not the last
We used shore excursions for the very first time! They were great! Excellent experience and we will definitely use thus company again! They guarantee that you get back to the ship too

Shore Excursions Group からの回答
Booking process was easy to navigate
Booking process was easy to navigate. Descriptions were thorough. This is our first experience with your group and looking forward to it! One suggestion to SEG, you should give incentives to those who leave reviews. I was a little disappointed that the reviews were few and many were over five years old!

Shore Excursions Group からの回答
Easy to Navigate the Website
Easy to navigate the website to find our cruise and the available excursions at the different ports.
Be careful with group bookings
Be careful with group bookings. The company is not very concerned about getting people on the same excursion, when booked separately. There is a lack of coordination with other organizations and a sense of indifference for getting people together. They booked me on a different excursion than my extended family despite two family members calling a getting confirmation that we were booked together. When we did not board the separate excursion, we were denied a refund.

Shore Excursions Group からの回答
appreciate speaking with Paul…
appreciate speaking with Paul re-concerns about booking away from going with ship and his helpfulness

Shore Excursions Group からの回答
Ease of booking and always great value.
Easy to book
Confusing way to complete bookings
Always book with Shore Excursions…
Always book with Shore Excursions Group, great prices, the best venues and the guarantee to make it back to the ship can't be beat.
As always Shoreexcursionsgroup delivers as promised
As always the excursion was fun , well organized and cheaper than the cruisline. The other plus is the return to ship guarantee always allows us to enjoy or tour without the worry of missing our ship.
Very disappointing and misleading…
Very disappointing and misleading experience. I booked this 6.5-hour excursion because the website’s written description and photographs advertised swimming at Rhenia Island and lunch. However, our actual excursion ran only from approximately 9:00 am to 2:00 pm, and neither the advertised swimming experience nor lunch was provided.
Instead, we were dropped off for a Delos tour and had to pay an additional €100 for entrance tickets, despite already having paid for the excursion. The experience we received was substantially different from the one advertised and was not what I agreed to purchase.
When I complained, the company refused to accept proper responsibility or provide a satisfactory resolution. Customers should be able to rely on the photographs, itinerary and inclusions displayed on a company’s booking page. Had I known that there would be no swimming, no lunch and extra costs, I would never have booked this tour.
I cannot recommend Shore Excursions Group based on this experience. Please carefully confirm every advertised inclusion in writing before booking.

Shore Excursions Group からの回答
Easy to follow and enough details to…
Easy to follow and enough details to describe excursions.
This place was recommended by a cruise…
This place was recommended by a cruise you tuber I follow. I booked two excursions and then found out I have to WAIT 2-3 days for an emailed ticket. Then I am required to PRINT the tickets. and then having to PRINT your ticket. Let me say this method is a very outdated and very inconvenient. I am currently on a cruise and I have to figure out how to get the tickets for 2 excursions printed. 1 excursion has yet to send me the tickets! I don’t like the delay on getting the tickets and having to print them like it’s 1995.

Shore Excursions Group からの回答
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