Shrimp Corner UK レビュヌ 

485
•
TrustScore 5段階評䟡の5

4.9

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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Brilliant company. I have had a dedicated shrimp tank for a while and just love watching them! I've always been a bit scared of ordering livestock online for delivery, Shrimp Corner have taken that fe... もっず芋る

5぀星のうち5の評䟡

Great communication from the offset. The postage is fast and amazingly well packaged. The shrimp colouration is exactly as described-super vibrant! Mine were delivered very happy and healthy. Would... もっず芋る

5぀星のうち5の評䟡

I would like to thank everyone at Shrimp Corner for the 12 blue velvet high grade shrimp and the 12 orange sunkist high grade shrimp. They arrived 24 hours after they were dispatched in prefect condit... もっず芋る

5぀星のうち5の評䟡

The shrimp were the best quality I’ve ever purchased, colours exceptionally strong and super healthy individuals of good size. Staff were super amazing with the questions I had, very knowledgeable abl... もっず芋る

䌁業情報

  1. 熱垯魚店

圓該䌁業による蚘述

Shrimp Corner UK has been serving the Shrimp Hobby in the United Kingdom since 2012. We run our day-to-day business, in Manchester, by the breeder that have won several awards in many Shrimp Contests worldwide, all achieved with his own created shrimp. Our business existence can be back tracked on any social media platforms. Over the last 12 years of running Shrimp Corner, we have always prioritised our customer’s needs - from the quality of our shrimp, our packaging methods to our Customer Service. We are not a social media type people, but we are always here whenever our customers need us.


連絡先

4.9

優良

TrustScore 5段階評䟡の5

485件のレビュヌ

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.9

すべおのレビュヌ

(485)

過去12か月のレビュヌ数: 312ä»¶

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5぀星のうち5の評䟡

Great shrimps

My 3rd or 4th purchase from this company. I bought large Amarnos and I was very happy with them. Once my new tank matures I will be buying some more shrimps. Highly recommended supplier.

2026幎9月1日
5぀星のうち5の評䟡

Brilliant company!

Brilliant company!! Clear communication throughout and fast delivery.
My shrimp arrived safe and healthy, with an extra blue jelly shrimp added for free 🙂
Thank you so much!!

2026幎10月5日
5぀星のうち5の評䟡

Out of this world amazing!

The shrimp were the best quality I’ve ever purchased, colours exceptionally strong and super healthy individuals of good size. Staff were super amazing with the questions I had, very knowledgeable able and super fast replies. Shrimp were packaged very safely and arrived promptly. Best customer service ever and nicest shrimp you can buy, totally recommend and I’ll be back in the future!

2026幎8月11日
自発的なレビュヌ
5぀星のうち5の評䟡

This is my second time ordering and I


This is my second time ordering and I cant recommend this store enough. I ordered 10 red shrimp and received 11, all alive upon arrival. Everything was packaged so well in a labelled box that said it contained live shrimp, so that the royal mail delivery man handled it with care. The shrimp came in a nice polystyrene box to protect them from extreme cold or heat. The selection on the website is the best I've seen from any UK store, and the prices are fantastic. Easily the best shrimp seller in the UK!!

2026幎9月16日
自発的なレビュヌ
5぀星のうち1の評䟡

I’m very disappointed with my order

I’m very disappointed with my experience with Shrimp Corner UK.

I ordered two live aquarium snails. The first Royal Mail delivery attempt was missed, although I had specified a safe place. Royal Mail then scheduled redelivery for the following working day. On that day, the tracking showed “Unable to Attempt Delivery”, meaning that no second delivery attempt actually took place.

The parcel was finally delivered the following day, by which time both snails were dead.

I contacted the seller and provided the Royal Mail tracking information, but they maintained that I had missed a second delivery attempt and refused a refund under their live-arrival policy. This did not match the tracking record, which clearly showed that Royal Mail had been unable to attempt delivery on the second day.

I tried to resolve the matter directly with the seller, but ultimately had to dispute the transaction through my credit card provider.

I understand that shipping live animals always carries some risk, but I was very disappointed by the way this was handled, particularly as the delivery tracking contradicted the reason given for refusing the refund.

Based on this experience, I will not be ordering from Shrimp Corner UK again and cannot recommend them.

Update following the seller’s response:
The Royal Mail tracking link provided by the seller confirms my account. After the missed delivery on Tuesday, tracking stated “Due for Redelivery the Next Working Day”. On Wednesday it stated “Due to be delivered today”, then later “Unable to Attempt Delivery”. This was not a second missed delivery by me; Royal Mail did not attempt delivery that day. The parcel was delivered on Thursday.

I also reject the suggestion that I falsely claimed the snails were dead because of their colour. I later contacted the seller about Blueberry snails because I was prepared to give the business another chance. I did provide a photograph after delivery; the seller’s objection was that the package had already been opened.

The different name used on Trustpilot was due to being logged in with a different email account, not an attempt to deceive anyone. My actual surname is Szucs, not “Szusz” as stated in the seller’s response.

2026幎9月16日
自発的なレビュヌ
Shrimp Corner UK ロゎ

Shrimp Corner UK からの回答

Hi Dr Szusz — yes, that is the name you chose to use when contacting us. Not sure why you have to use a fake name in this review.

We’d like to clarify the facts rather than allow the situation to be presented inaccurately.

Your first order was placed using Royal Mail Special Delivery, but the payment did not go through due to insufficient funds in your account. You then placed a second order using Royal Mail Tracked 24, which is a cheaper service and does not guarantee next-day delivery.

You DID NOT leave any note about the safeplace at all so we couldn't put that down on Royal Mail system. The only note you left for us is "pick the orange one" - so please don't twist the fact here

We dispatched your order on Monday, and Royal Mail attempted delivery on Tuesday — exactly as expected from the service selected. From our side, the order was processed and dispatched correctly, and Royal Mail attempted delivery the following day.

This is the tracking number for your order:

https://www.royalmail.com/track-your-item#/tracking-results/MZ539616300GB

The tracking clearly shows that Royal Mail attempted delivery on the first occasion, but nobody was available to receive the parcel. This is important because our live-stock delivery policy clearly states that customers must be available to receive their order, and you acknowledged this requirement when placing the order.

Our order system also provides status updates throughout the process — from order processing, to the tracking number being added, and finally confirmation that the parcel has been dispatched. You were therefore kept informed throughout the delivery process.

Throughout our chat conversation, we responded to your messages promptly and advised you to contact your local Royal Mail sorting office to arrange collection rather than allowing the parcel to remain in transit. You chose not to do so.

When the parcel was eventually delivered three days later, on Thursday, you informed us that the snails had arrived dead. However, you did not provide a single photograph of the alleged DOA stock, despite our DOA policy requiring photographic evidence so that we can properly assess and process a claim.

Without the required evidence and given that the first delivery attempt was missed - we were unable to offer compensation.

There is also another important point regarding this review.

Just 2 days ago, you contacted us again requesting specific Blueberry-coloured snails to match your personal preference. This is the exact snail that you purchased the first time and claimed they were Dead on Arrival. Not sure if the colour of them (after arrival) weren't what you were wanted and you purposedly ask for the blue one this time ???

We explained that our snails are sold under one listing as Yellow/Blueberry Snails, supplied at random. This is because the two varieties can be extremely similar in appearance, and we use the combined listing to avoid customers receiving an unexpected variation.

Shortly afterwards, you chose to leave this one-star review.

We are always happy to accept genuine criticism when something has gone wrong on our side. However, we also have a responsibility to protect our business from fraud and apply our policies consistently to every customer.

The facts are available in the tracking information and our conversation history. We’ll leave customers to make their own judgement based on those facts.

5぀星のうち5の評䟡

Amazing Quality

Recently received my second order from Shrimp Corner and I'm extremely impressed with their service.
Great communication, great insert with tips, and mostly the colours on the shrimp look fantastic, also the shrimp absolutely love the Forest Green and Wild Red foods.
Brilliant shop.

2026幎9月11日
自発的なレビュヌ
5぀星のうち5の評䟡

Highly recommend

I’m a first time shrimp owner and I was quite nervous about ordering shrimp. I have a beautiful, heavily planted tank that I’ve been cycling for 5 weeks. I did multiple full water tests and everything was always perfect, so after lots of research I decided to go with shrimp corner because of great reviews, excellent advice on website and great prices. My order arrived today and I was nervous not really knowing what to expect but everything was packaged to such a brilliant high standard and there was my not 10 but 11 very cute Bloody Mary shrimp and a sweet little gift. After following advice with acclimating they are now in the tank settling in. They seem very happy and are already on the pothos roots, frogbit and moss balls! They’re a Lovely deep red colour, keeping all my finger crossed they will thrive and be happy in their new home. Thank you :)

2026幎9月10日
自発的なレビュヌ

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