Shurgard Self Storage - Barking - Beckton レビュー 

107
TrustScore 5段階評価の4

4.1

Jenkins Lane 100, IG11 7ZL East Ham, London, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

A truly amazing process if booking online, bringing ID to storage location shown by a truly dedicated superb host Jane to the unit and been able to move all items to the storage in a matter of seconds... もっと見る

5つ星のうち5の評価

First time using Shurgard and very impressed. Location is excellent and the site is very clean and well presented. Long time since I used self storage so technology is more advanced. But worried I mig... もっと見る

5つ星のうち5の評価

from day 1 I was given excellent service; ladies were not only helpful, but also very patient showing me quite a few storage places before I have made my mind... the storage place is well maintained a... もっと見る

5つ星のうち5の評価

Elton helped me purchase a self storage unit for some personal belongings. He was really friendly and helpful, he gave me all the info I needed to ensure I had the right unit. I was especially impress... もっと見る


企業情報

  1. セルフストレージ施設
  2. 保管施設
  3. 倉庫

Shurgard Self Storage - Barking - Beckton について

当該企業による記述

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

当該企業による記述

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

連絡先

  • Jenkins Lane 100, IG11 7ZL, East Ham, London, 英国

4.1

ほぼ満足

TrustScore 5段階評価の4

107件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 98%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.1

すべてのレビュー

(107)

過去12か月のレビュー数: 7,300

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Was looking online for storage this…

Was looking online for storage this locations near my home, the security set up and the clean and secure site makes me feel at ease knowing things are safe Elton and Rebecca made this a trouble free experience 5 stars isn’t enough thank you both for making this simple!

2023年5月17日
自発的なレビュー
5つ星のうち5の評価

Staff at Barking Location Fantastic

Rebecca was very lovely. She processed everything quickly and smoothly. Rebecca is very calm, very cheerful and always had a smile which made the experience pleasant. Would recommend this location. The staff are very helpful and friendly and if you need a question they will not hesitate to answer and help you out. Superb service.

2023年5月10日
自発的なレビュー
5つ星のうち5の評価

Rebecca was very helpful

Rebecca was very helpful. Sound advice from a sound lovely irish woman.
Knew all her stuff showed me the unit and how to enter and exit the right way. Was clear in answering my questions.
Top service would recommend everytime
Had a few issues with the app but Rebecca helped out went above and beyond normal. Thanks for your help Rebecca

2023年5月9日
自発的なレビュー
5つ星のうち5の評価

Incredible service

Incredible service. Within minutes she set up my account and handed the keys over of storage space. Literally everything was so quick. Thanks Rebecca and Elton

2023年5月9日
自発的なレビュー
5つ星のうち5の評価

Very happy with Shurgard in Barking

Very happy with Shurgard in Barking. We initially chose one unit that was smaller than we needed. We asked for some help regarding what to do and we were helped to choose a larger unit. We were very happy with all aspects of using Shurgard for storage and the customer service was great. Elton was a real star and explained everything to us as this was the first time we have used self storage.

2023年5月5日
自発的なレビュー
5つ星のうち3の評価

Nice Staff but Security not fit for purpose

Staff at premises is nice and helpful.Elton, Jane and Siobhan are shining stars. However I am disappointed and let down by the security in place. I have to buy a lock for around £15 from store as it was recommended still my locker was broke and stuff stolen from.
I will see how things progress and going forward if the systems in place are improved by taking solid steps to provide ‘sure guard’

2023年4月3日
Shurgard Self Storage - Barking - Beckton ロゴ

Shurgard Self Storage - Barking - Beckton からの回答

Hello Muhammad, thank you for your feedback. Our team will be delighted to hear it. We will forward your comment to the Store Manager concerning the break-in. Our store team remains at your disposal for any additional questions regarding your insurance coverage. Please do not hesitate to contact us, if there is anything else we can do. Your Shurgard Team.

5つ星のうち1の評価

If I could rate it less I would

If I could rate it less I would. I started 76 for the smallest storage they've got. Then it went up to 86 and now it's 106 every month.
Liberties is what I think they are taking.

Yeah all good in terms of cleanness and how to access their website but the way they put their prices after few month.

2023年1月25日
自発的なレビュー
Shurgard Self Storage - Barking - Beckton ロゴ

Shurgard Self Storage - Barking - Beckton からの回答

Dear customer, we always try to provide our customers the best value for money and understand that a rent increase is never welcome. We invite you to your storage center to go through the different options and maybe move to a cheaper unit. Sure we will be able to find a solution together.

5つ星のうち1の評価

No bothered

I've advised them on moving out date and have moved out on time just to be charged for month ahead the next day. Wasn't expecting to be charged and it was very inconvenient in terms of my finance. Their response is pretty poor, we are sorry, we have no complaint procedure as we are not regulated by any governing body. We can only apologise, you will have the money back eventually ...... Wow. If you are not regulated and this is they way you put thing right when you have clearly made a mistake, I wish you all the best for the future. I simply do not trust you and will never use your facility again.

2023年1月5日
自発的なレビュー
Shurgard Self Storage - Barking - Beckton ロゴ

Shurgard Self Storage - Barking - Beckton からの回答

Hello, We are sorry to hear that you have not yet received your refund. All refunds should be received within 7 to 10 working days after you have vacated your unit. To verify the circumstance, please confirm your customer ID and phone number so we can contact you shortly to support you with this issue. We remain at your disposal.

5つ星のうち5の評価

from day 1 I was given excellent…

from day 1 I was given excellent service; ladies were not only helpful, but also very patient showing me quite a few storage places before I have made my mind... the storage place is well maintained and protected, communication is very good (both by phone and by email...

2022年12月20日
自発的なレビュー
5つ星のうち5の評価

A truly amazing process if booking…

A truly amazing process if booking online, bringing ID to storage location shown by a truly dedicated superb host Jane to the unit and been able to move all items to the storage in a matter of seconds. Best experience as a first time storage renter. Thank you Jane soo much for making us very welcome.

2022年12月30日

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