İch kann nur sagen super service , sehr hilfsbereit und sehr freundlich , danke an die mitarbeiter pham und gabriel , shurgard gradestrasse ...nur zu empfehlen 👍
所在地
所在地を変更162 Nalepastraße, 12459 Berlin, DE
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Als ich den Mietvertrag am Montag früh online abschloss, dachte ich dass mir der Lagerraum frühestens zum Ende der Woche bereitgestellt werden kann, so wie ich es von anderen Anbietern kannte. Drei St... もっと見る
Brauchte spontan einen Lagerraum. Am Samstag Morgen gebucht und keine zwei Stunden später bezogen. Top Prozess. Zugang mit der App vollkommen perfekt und problemlos. Storage selbst trocken, sauber h... もっと見る
Alles super, freundliches Personal, Standort ist auch sauber, Gabriel hat mich super beraten.
企業情報
Shurgard Self Storage - Berlin Oberschöneweide について
当該企業による記述
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
当該企業による記述
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
連絡先
162 Nalepastraße, 12459, Berlin, ドイツ
4.4
優良
93件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had a really good experience
I had a really good experience, during office hours Torak helped me find my unit and instructed me on everything I needed to know. Great service!
2022年8月17日
Straight forward service with a smile…
Straight forward service with a smile and very thorough. Great setup, extremely safe and secure. Only minor issue is that there is no light in the storage unit.
2022年8月7日
Ich bin sehr zufrieden.
2022年7月19日
Awesome service and storage facilities
Access is straightforward with one simple code to memorize. The parking lot in front of the building and the trolleys allow easy moving of your items.
2022年7月18日
The only reason you are getting 3 stars…
The only reason you are getting 3 stars (I would give you 1 if not for a star employee) is because of your employee saved the day. I made a reservation online and received a confirmation email with a code. I hired a car, filled it with boxes, travelled 30 minutes on a Saturday in traffic, arrived and there was no record of me on the system. How can this process be so flawed? Thankfully your star employee talked us calmly through everything and got it sorted. If you aren't going to invest in your systems, pay your staff more who are picking up the pieces of your failed so-called-automated processes.
2022年7月12日
Shurgard Self Storage - Berlin Oberschöneweide からの回答
Hello Joseph, we are sorry to read you had to wait in the store and could not be helped immediately. At Shurgard we try to give our customers the necessary information and practical advice, which may sometimes take a while. In this case, the staff offered an e-Rental, to shorten the waiting time. We apologise for the inconvenience and hope you're having a positive storage experience. Best regards, the Shurgard CS Team
Overall smooth experience
Overall smooth experience. The automatic online handling is an improvement over the previous situation where signing the contract happened over the phone and in person after making a reservation.
The staff at the facility was helpful and friendly and the facility was modern and clean. Only downside was that the units could no longer be closed with any regular lock but only custom made ones... I bought a lock specifically for my storage unit last time, thinking it would last me years and now I had to buy another one.
2022年6月10日
Neuer Berliner Standort
Neues, sauberes Gebäude mit moderner guter Umluftanlage. Gutes Preis-Leistungsverhältnis. Bin zufrieden.
2022年4月11日
Very recommendable
Very safe, clean and well organized self storage. Excellent personal and customer service .
2022年4月5日
Der Kontakt und der Service sind sehr…
Der Kontakt und der Service sind sehr gut gewesen. Alles sauber und perfekt organisiert. Allerdings hatten wir echt Glück, dass wir mit unserem Sofa gerade so durch die Türen gekommen sind. Diese Durchgangsmaße müsste man vielleicht auf der website noch vermerken, damit man keine bösen Überraschungen erlebt. Vor allem wenn man einen der großen Räume mietet, wo der Zugang zum Raum auch groß ist, bleibt immer noch die Limitation durch die Eingangstür und die Türen in den einzelnen Fluren.
Sonst aber sehr empfehlenswert. Es gibt auch Transportwagen, die man sich nehmen kann...so ungefähr im Ikea-Möbeltransportformat.
2022年3月17日
Shurgard Self Storage - Berlin Oberschöneweide からの回答
Hallo :-) Vielen Dank für das positive Feedback. Unser Team wird sich sehr darüber freuen. Für weitere Fragen stehen wir Ihnen gerne zur Verfügung. Ihr Shurgard team
Bisher ist alles sehr freundlich
Bisher ist alles sehr freundlich, kompetent und informativ abgelaufen. Es war alles ganz easy und unkompliziert, in den Lagerraum, der sehr gepflegt aussieht und gut mot Aufzügen erreichbar ist. Das System funktioniert super! Gutes Konzept. Nun muss ich sehen, wie das funktioniert, wenn die Sachen länger dort gelagert sind.
2022年2月5日
Good service
The storage is super clean. Booking is easy and fast. There was a lack of information about the suitable lock for my storage (not all storages use the same lock), but the issue was solved rapidly.
2022年2月3日
Shurgard Self Storage - Berlin Oberschöneweide からの回答
Good afternoon :-) Thank you for your positive feedback. Glad to hear that the issue with the lock was resolved quickly. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this kind review. Your Shurgard Team.
Great service!
2021年12月10日
Shurgard Self Storage - Berlin Oberschöneweide からの回答
Hello Mihai :-) Thank you for your positive feedback. Our team will be delighted to read it. We remain available for any further questions you may have. Your Shurgard Team.
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