I’ve been at Shurgard in forest hill for almost 2 years or over the place is very clean and tidy the units are very clean too The pricing for box’s are very good there if you need it for work or f... もっと見る
所在地
所在地を変更121 Stanstead Rd, SE23 1HH London, GB
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Bret was so helpful checking us in at the Forest Hill branch! I’ve never used one before and he made the process smooth and easy
We recently moved our belongings from one storage unit to another at the Forest Hill, London location. Vanessa provided excellent service in advising how the process works and then with completing the... もっと見る
Method stipulated by SHURGUARD 2 give notice of termination of contract difficult/ confusing & I found the 3wk time period too long. 7/14 days wld be more suitable & customers should be given a pri... もっと見る
企業が回答しました
企業情報
Shurgard Self Storage - Forest Hill について
当該企業による記述
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
当該企業による記述
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
連絡先
121 Stanstead Rd, SE23 1HH, London, 英国
4.6
優良
76件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Online instructions not correct. Bring photo ID
Online instructions ask for all your details, get you to pay then tell you that you’ll get an email with your entry code, insurance details and contract.
That’s wrong. Instead you have to go in with photo ID and repeat the whole sign up exercise again in paper form. If you turn up without ID you are rejected and rudely dismissed with “it’s not my fault”. Wasted hours of my time.
2023年7月14日
Shurgard Self Storage - Forest Hill からの回答
Hello, and thank you for taking the time to give us your feedback. We will make sure to pass them on to our team. If there is anything we can do, send us your customer number to info@shurgard.co.uk. Our team remains at your disposal for any additional questions you may have.
Was given a warm welcome and was…
Was given a warm welcome and was treated with the utmost respect
2023年7月4日
自発的なレビュー
Lovely people
The team, Vanessa in particular, have been very helpful in all of my recent billing issues. Also helping me in finding the perfect size unit to suit my needs.
2023年6月29日
自発的なレビュー
Nic was super helpful and quick
Nic was super helpful and quick. Saved the day by showing me the space and helping me work out that I needed to upgrade to a bigger space.
2023年6月26日
自発的なレビュー
Vanessa was very helpful and efficient
2023年6月26日
自発的なレビュー
Super friendly and informative staff
Super friendly and informative staff - great experience. Thanks
2023年6月25日
自発的なレビュー
The lady in reception is very friendly…
The lady in reception is very friendly and helpful. Shurgard as a whole have been very informative, responsive and it’s great value.
2023年6月25日
自発的なレビュー
Very helpful and great service
Very helpful and great service. Exactly what I needed at a good price.
2023年6月19日
自発的なレビュー
Everything was well arranged for me
Everything was well arranged for me, reception staff was very helpful. The storage facility is very well maintained
2023年6月17日
Was welcomed with smiles and top…
Was welcomed with smiles and top customer service. Everything was well explained and i was very much reassured of the safety. Thanks very much to both Vanessa and Darren. <3
2023年6月16日
自発的なレビュー
Great service…
Great service at the forest hill branch. Was helped a lot by Vanessa, made the process smooth.
2023年6月16日
自発的なレビュー
Darren and Vanessa are helpful and they…
Darren and Vanessa are helpful and they rendered a fantastic service .
2023年5月30日
自発的なレビュー
Great service I received
Great service I received. Very polite and professional and very helpful. Thank you .
2023年5月19日
自発的なレビュー
Darren provided great advice-clear and…
Darren provided great advice-clear and comprehensive.Thank you to him in a time of stressful decisions.
2023年5月16日
自発的なレビュー
Great experience!
We had to use Shurgard to store the whole contents of our 1 bedroom flat after being made homeless. It was a ridiculously stressful and horrible time, but in all our dealings with Shurgard, the staff at the Forest Hill branch were WIZARD! They were friendly, understanding, super upbeat and it was the smoothest experience ever. It was good value and the storage was easy to access and all made really convenient. Kind of sad about the circumstances, because otherwise it was a delightful experience from end to end :)
2023年4月27日
自発的なレビュー
Shurgard crap
Well. My sister rented a unit for 1 pound (which was a special deal for now) on a Friday.
As I am moving myself I wanted to rent a unit for myself on the same deal, but I was told because my sister has rented last week I was told I could not rent a unit.
Which is wrong I have put in a complaint and have been told they are looking into it, yet I can still rent a unit at full price, which is wrong.
So I had to rent a unit at another storage unit which was more expensive.
I will never use or recommend Shurgard to anyone.
2023年2月25日
自発的なレビュー
Shurgard Self Storage - Forest Hill からの回答
At Shurgard, we are always happy to hear customers feedback on our services. In this case, we have cannot find any record of your name. Can you please share your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you.
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