Karina was amazing start to finish, nothing was too much for her and she went around showing me all the different unit sizes and even went back again when I couldn’t decide between a 20 of 25 unit and... もっと見る
所在地
所在地を変更Stafferton Way, SL6 1AB Maidenhead, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
From booking online to informing Shurhard of cancellation date was very easy. Premises were very clean. The only downside was out of office access currently not available, which they are looking to... もっと見る
We had the lovely carina help us at Maidenhead. She explained everything to us clearly, despite having a new computer system to work on which was playing up, she was great. Friendly, smiley and helpf... もっと見る
People who work here are lovely and helpful. The prices go up so often and it quickly becomes a ridiculous cost. They are counting on you staying beyond the promotional period. You have been warned!
企業が回答しました
企業情報
Shurgard Self Storage - Maidenhead について
当該企業による記述
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
当該企業による記述
- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
連絡先
Stafferton Way, SL6 1AB, Maidenhead, 英国
4.5
優良
54件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 96％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Very pleased with the whole Shurgard set up.
I had been to the facility with a relative previously, but when I looked online Shurgard provided better information as well as clear prices and options. The online process to book the storage was easy and when I went there the staff were very helpful and answered all my questions and took me to the space and explained the App and the security steps as well as the 15 day notice period. The facility is modern and well looked after. The App is simple to use and is part of a good security system. Staff are friendly and helpful and I am very pleased with the choice getting 50% off the first month rental. I did look at alternatives for the compulsory contents insurance and received a refund of the Shurgard insurance included in the order. This was straightforward to get and caused no problems.
2025年9月24日
自発的なレビュー
Excellent customer service
Excellent customer service
Latest technology update security and very clean facilities
Value for money
Very happy customer
2025年9月20日
My access code does not work for 4 days…
My access code does not work for 4 days now !
i cant get in and have my car full of my belongings and I cant get in
The issue was brought to the attention of your staff 4 days ago , that there was an issue getting access
2025年8月11日
Shurgard Self Storage - Maidenhead からの回答
Hello Elaine, thank you for taking the time to give us your feedback. We have passed your concerns on to the Store Manager, who will be looking into this and contact you shortly. Your Shurgard Team
Mixed feelings about the storage unit…
Mixed feelings about the storage unit experience so far....
Multiple issues before moving into the unit with keep getting unit reservations cancelled, then first night I moved in to realise door magnets back and holds open for at least 6 minutes leaving it wide open to the public, not very security conscious, them despite not speaking to anyone got an email next day to say I had requested to move out of the unit, so only positives so far was lovely guy I spoke to on the phone to resolve the issue of the unit supposedly being cancelled and the lovely younger guy who showed me around the facilities months ago
2025年8月29日
Shurgard Self Storage - Maidenhead からの回答
Hi Laura, thank you for your feedback. Would you care to elaborate on your feelings? If you feel more comfortable, you can also send your feedback, along with your phone number and customer ID, to info@shurgard.eu. Our team will be happy to provide further assistance. Your Shurgard Team
Very nice storage centre
Very nice storage centre. Clean and secure. Staff are active and helpful. Certainly use again.
The app is easy to use and easy to set up a guest.
2025年7月24日
Great service
Great service, professional and friendly staff
I was very impressed by the quality of service and Carina that helped me made it so easy to sign a contract and explain to me how the site works.
2025年7月31日
Polite and well spoken staff greeted me…
Polite and well spoken staff greeted me upon arrival to the facility.Reasonable priced.Easily accessible.Highly recommend this company.
2025年7月9日
自発的なレビュー
Excellent
No comment , the perfect helper when you need , staff impeccable giving all details promptly , helping you to setup your App.
Excellent.
2025年6月28日
Shurgard Maidenhead
From start to finish everything was made to be so easy. Even though I had never used Shurgard before it all went so smoothly. Staff very friendly and helpful. I thoroughly recommend their services if you need storage.
2025年6月18日
Review
Thank you to staff-member Carina who explained the new security system to me. This system was cumbersome, meaning I had to be handling my phone with the dedicated app every time I went through the access door and every time I used the lift.
2025年6月16日
Shurgard Self Storage - Maidenhead からの回答
Hello, we're sorry to read you've had difficulties accessing the premises with your access code and apologise for any inconvenience this may have caused. We are happy to read our onsite staff was there to help you. If you are happy with their service, would you consider giving a higher score?
Easy registration and moving in
Easy registration and moving in.... Carina was very kind to explain the terms and showed us around. When we actually moved in our stuff, Reece was really helpful.
2025年5月24日
Customer Focused
With a great customer service ethic & the upmost attention to prioritize the customer needs, Shurgard go beyond to support & if possible facilitate your every needs.
After the service I was given & the overall experience I had, I would highly recommend that should you ever require a storage facility, Shurgard is the right place for you.
2025年3月31日
From booking online to informing…
From booking online to informing Shurhard of cancellation date was very easy.
Premises were very clean.
The only downside was out of office access currently not available, which they are looking to change. Also access is restricted to one door but not the big shutter doors, which would be useful for people using removal companies. However, this may be for security reasons to stop people just walking in without access. The app is excellent for allowing access.
All in all, a very smooth process and staff are very helpful.
2025年4月18日
all good all good all good
2025年4月1日
1st Time Storage Users
Really good offer for storage competitive pricing staff all really friendly & helpful! This is our first time using this type of service & would highly recommend it!
2025年3月30日
The staff were very friendly and…
The staff were very friendly and helpful
Made the whole experience a pleasure
2025年2月20日
Great first experience of a storage…
Great first experience of a storage company. Got given clear instructions on how to use everything and a warm greeting.
2025年1月23日
The process of booking a space
The process of booking a space, placing the order and paying was seamless. Also when I arrived I was given all the information I needed
2025年1月18日
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。