Very happy with the customer service so far. Matthew was polite and professional. Served me at the front desk, recommended two unit sizes, demonstrated how to use the app whilst taking me around to vi... もっと見る
所在地
所在地を変更491 Brighton Rd, CR2 6EW South Croydon, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Having had my unit for close to twelve years, I can safely say that the service has been exceptionally good; When I've needed to contact the staff, they've been approachable, professionable, and easy... もっと見る
The guys at Shurgard (South Croydon) have been terrific. From helping me sort out my unit, getting my security sorted out, to assisting me to fix my trike & letting me ride in their car park to gain m... もっと見る
I recently rented a unit at the South Croydon site and found the process very easy and the prices reasonable. When I went to collect the keys, the staff member was helpful and friendly. He showed me... もっと見る
企業情報
Shurgard Self Storage - South Croydon について
当該企業による記述
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
当該企業による記述

- 350+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
連絡先
491 Brighton Rd, CR2 6EW, South Croydon, 英国
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 98%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent service.
Long term unit renter.
Long term unit renter.
No major problems over the years.
I have recently have minor access issues with the new app.
Darren saved the day
I needed to get something out of storage and only had 1 day to visit the storage facility. I was distressed when I arrived as I couldn’t assess my storage unit, it turns out I had brought the wrong keys!!! Darren saved the day by changing the barrel and fitting a new one and I was able to access the storage which saved a lot of stress for me.I didn’t mind the additional cost, as it meant I averted a potential problem arising if I couldn’t access the storage unit on that day. You are my super hero Darren. Thank you. 🤩
Good prices and helful staff
I recently rented a unit at the South Croydon site and found the process very easy and the prices reasonable. When I went to collect the keys, the staff member was helpful and friendly. He showed me to my unit, explained everything carefully, and ensured that I was all set up.
I also appreciated the app used to access the automatic gate, which works well. The site is impeccably clean and modern, and I feel very comfortable leaving my valuables there. Overall, I am very satisfied with the service I've received and would highly recommend Shurgard.
Wonderful staff. Great customer service.
The guys at Shurgard (South Croydon) have been terrific. From helping me sort out my unit, getting my security sorted out, to assisting me to fix my trike & letting me ride in their car park to gain my confidence. Above & beyond what they needed to do. Overwhelmed by their kindness.
Great team! 100% recommend
Checked in a couple weeks ago now and the team couldn’t have been more helpful!! I needed a bigger locker than the one originally booked and moving was no issue. Team were great!! 100% recommend!
7 months in to the contract the rental…
7 months in to the contract the rental is hiked up by £30 per month.
Just be aware when the initial rental appears to be a good deal

Shurgard Self Storage - South Croydon からの回答
Lets talk about it?
Well i had to cancel my current contract and start a new contract due to forever increasing rental costs, the funny thing is i had to move my belongings into a new unit on the same floor of exactly the same size, i explained that they were the same size units and asked if common sense could come into place, the response was i had relocate to the new unit and there was nothing they could do, so off i went and relocated my belongings into the new unit literally on the same floor....where did common sense come into play...

Shurgard Self Storage - South Croydon からの回答
The staff were very friendly and…
The staff were very friendly and helpful. The entry system was a bit complicated with doing through the app however, everybody was very helpful to help me out. Overall a good service
Very professional
Very professional - very helpful staff on my firts visit. Really like the digital approach.
Information on the price was… incorrect
Information on the price was inconsistent with the discussions I had online with a representative.

Shurgard Self Storage - South Croydon からの回答
Very good experience
Very good experience, very easy, cost effective and our rep was very pleasant to work with.
Excellent service from start to finish
Excellent service from start to finish. Very easy booking process, very helpful staff onsite when accessing my storage unit for the first time, and follow up call from the customer service team (can't remember his name!) the following day. Made a difficult task stress free, highly recommend!
Straightforward
Very high security..Entering and exiting with your app that's designed to you. Very friendly staff that are very helpful. The storage was clean and tidy. The unit was also clean which included your own unique keys.
Exceptional customer service at Shurgard South Croydon
Excellent customer service, detailed information explained clearly and great facilities. So very grateful to Darren & Daniel who helped with advice re container sizes for packing up our home.
Matthew at South Croydon was super…
Matthew at South Croydon was super efficient and super helpful. even checked after we moved in to see if everthing went ok
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