Rob was extremely helpful. I wanted to write a review as my husband has recently passed away and I have needed to downsize and did worry about storing my items .Rob showed me the location of my locker... もっと見る
所在地
所在地を変更Pantheon Park, Wednesfield Way, WV11 3DS Wolverhampton, GB
•レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The actual move was straightforward, no issues to speak of but everything went well. The 5 stars are really for Amy who went out of her way to get approval for the move even though I couldn't upload m... もっと見る
Excellent, quick service when I needed emergency storage. They really have thought of everything. The office staff are accommodating, Prices are great for the peace of mind that I have whilst waiting... もっと見る
I called with an account query and spoke to Amy, she was knowledgeable and able to answer all my questions. It was refreshing to speak to someone who could resolve my query on one call, she was great... もっと見る
企業情報
Shurgard Self Storage - Wolverhampton について
当該企業による記述
Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 340 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.
Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and individual unit alarms.
Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations, online bill pay, and a free move-in truck.
If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.
Contact us today to learn more about our storage options and to reserve a unit on our website.
For Every Move In Life
当該企業による記述
- 340+ self storage stores across Europe
- We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
- Access 7 days a week
- Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
- Moving boxes and storage supplies
- We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at all our branches.
- Expert advice
- Over 30 years of experience in the self-storage industry.
- Online contract
- Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
- Our App simplify your storage experience
- Open gates. Pay invoices. Manage your account. Do it all with your phone.
- Free online reservation
- All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.
連絡先
Pantheon Park, Wednesfield Way, WV11 3DS, Wolverhampton, 英国
4.6
優良
49件のレビュー
ネガティブなレビューの 98％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Rob & Amy were fantastic!
2026年4月30日
自発的なレビュー
Shofi has been brilliant with the move…
Shofi has been brilliant with the move out
2026年3月14日
自発的なレビュー
Rob was a great help!
Rob was a great help with my transfer . Knowledgeable and friendly!
2026年3月11日
自発的なレビュー
I had a very disappointing experience…
I had a very disappointing experience with Shurgard due to misleading information provided by staff.
On the day of my move-in, I was allowed to proceed based on a promotional rate advertised online. At no point was I informed that, as a previous customer, I was not eligible for this offer. This was only disclosed after I had already moved my belongings into the unit.
Because of this, I was left with no reasonable option but to move out immediately, which resulted in £450 in unnecessary moving costs that could have been completely avoided if accurate information had been provided upfront.
Despite raising this issue, I have had to pursue reimbursement for costs caused by their mistake. The situation reflects poor communication and a lack of accountability.
I would strongly advise others to confirm eligibility for promotions in writing before committing, especially if you are a returning customer.
2025年11月21日
自発的なレビュー
Shurgard Self Storage - Wolverhampton からの回答
Hello Kuba, thank you for taking the time to share your feedback. We are truly sorry that our team did not provide the correct information regarding the promotional offer. We understand how frustrating this situation must have been for you, and we sincerely apologize for the inconvenience caused.
The £1 special offer applies to the monthly rent of your storage unit and is available to new customers only. If you would like our team to reach out to you to discuss this matter further, please send us your client ID at info@shurgard.co.uk.
At Shurgard, our on-site managers are available during office hours to answer any questions on pricing you may have. All available units and prices are also shown online, including our special offers. We strive to provide the best value and believe we are competitively priced. Thank you again for bringing this to our attention.
Our team remains at your disposal for any additional questions you may have.
Your Shurgard Team
My experience with this service was…
My experience with this service was very disappointing. They offered a promotional period at first, but the next day I was billed the full amount without clear communication. The customer service, especially from a representative named Amy, felt unfriendly and unhelpful. I recommend being careful before signing up.
2025年11月14日
自発的なレビュー
Shurgard Self Storage - Wolverhampton からの回答
We regret to learn that you didn't have a positive experience at Shurgard. We would like to look into this in more detail for you. In this case, we have cannot find any record of your name. Can you please share your customer ID and phone number to info@shurgard.co.uk so we can get in touch and help you. Our team remains at your disposal for any additional questions you may have. Your Shurgard Team
Book my storage online
I was able to book my storage online, completely hasle free. The customer service afterwards was excellent. No hassle, no fuss, very much straight forward.
2025年11月4日
Excellent
Excellent, quick service when I needed emergency storage. They really have thought of everything. The office staff are accommodating, Prices are great for the peace of mind that I have whilst waiting for my new property to complete.
2025年11月3日
I was well received by the receptionist…
I was well received by the receptionist and he politely showed me around and the whole environment was very clean.
2025年10月28日
They guide me through everything I…
They guide me through everything I needed to know and signed contract
Excellent service
2025年9月24日
Amy and Rob are great!!
Amy and Rob were great! Explained the process thoroughly and put me at ease. The storage units were clearly clean and well looked after.
2025年8月16日
Great service from Amy today in …
Great service from Amy today in reception.
Online made it easy to rent storage space.
2025年7月30日
自発的なレビュー
Time Management
Every year it feels the same as I first came to this place. The people there are quite friendly and their service does wonders.
2025年7月17日
Excellent storage facility.
Website quoted prices for their storage units rather than having to provide an email for a quote like other companies. Booking on-line was easy. Value for money. After booking, the emails to confirm the booking and terms and conditions were clear and concise. On visiting the storage unit the staff were friendly and helpful. The facility is clean and tidy. There are trolleys’s for customers use. Would highly recommend.
2025年7月17日
Very polite and very friendly and…
Thank you Josh for being Very polite and very friendly and managed to show me the units to pick the one to suit me absolutely superb and easy professional service I felt very welcomed thank you so much and if your looking for a unit try this first thank you and well done
2025年7月16日
自発的なレビュー
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