Shurgard Self Storage - Woolwich レビュー 

151
TrustScore 5段階評価の4.5

4.7

2 Nathan Way, SE28 0FA London, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We received exceptional service from Bret, who took time to understand our storage needs , especially that we were first time users. He provided further clarity to the rules as well which was quite h... もっと見る

5つ星のうち5の評価

Popped in to the woolwich store to ask about some storage as I am moving both Fred an bret was so very helpful an gave me all the information I needed to know thank you guys ur both gets 5star servic... もっと見る

5つ星のうち5の評価

Never used storage before but the man at reception was very helpful at the Woolwhich branch. The only problem i had as i booked online i had a second floor unit ,i didnt realise if you have heavy fur... もっと見る

5つ星のうち5の評価

The gentleman who assisted me book storage at Shurgard Woolwich/Plumstead (I think his name is Brett); he was great. Provided clear information and explained all processes well and made the process ea... もっと見る


企業情報

  1. セルフストレージ施設
  2. 保管施設
  3. 倉庫

Shurgard Self Storage - Woolwich について

当該企業による記述

Shurgard is a leading self storage provider, offering secure and affordable storage solutions for both individuals and businesses. With more than 350 locations across Europe, including France, Netherlands, United Kingdom, Sweden, Germany, Belgium and Denmark, we provide convenient access to storage space tailored to your needs.

At Shurgard, we understand that everyone's storage needs are different. That's why we offer a variety of unit sizes and features to choose from. Whether you're storing furniture for a move, seasonal items, or business inventory, we have a solution for you.

Our facilities are clean, well-lit, and secure. We offer large access hours to your unit, so you can come and go as you please. We also have a variety of security features in place to protect your belongings, including CCTV cameras, gated entry, and app access.

Shurgard is committed to providing our customers with the best possible storage experience. That's why we offer a variety of convenient features, such as online reservations and online bill pay.

If you're looking for a secure and affordable storage solution, Shurgard is the right choice for you.

Contact us today to learn more about our storage options and to reserve a unit on our website.

For Every Move In Life

当該企業による記述

350+ self storage stores across Europe
We operate in urban areas with the majority of our stores located in capital and major cities across Europe.
Access 7 days a week
Access your storage unit via the Shurgard App, and rest assured that only you hold the key to enter your unit.
Moving boxes and storage supplies
We offer moving boxes and storage boxes in different sizes as well as bubble wrap, tape and protection covers at most of our branches.
Expert advice
Over 30 years of experience in the self-storage industry.
Online contract
Experience a fully digital move-in: book your unit and complete your payment online to head straight to your storage unit.
Our App simplify your storage experience
Open gates. Pay invoices. Manage your account. Do it all with your phone.
Free online reservation
All our storage unit prices are displayed online and the reservation on our website is entirely free. No credit card needed.

連絡先

  • 2 Nathan Way, SE28 0FA, London, 英国

4.7

優良

TrustScore 5段階評価の4.5

151件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 93%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.7

すべてのレビュー

(151)

過去12か月のレビュー数: 7,386

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Few access hours.

Few access hours.
Toilet not accessible to everyone.
Staff does not seem to care, found bug in my unit.

2023年10月11日
Shurgard Self Storage - Woolwich ロゴ

Shurgard Self Storage - Woolwich からの回答

Hello, thank you for taking the time to give us your feedback. We have passed your concerns on to the Store Manager, who will be looking into this and contact you shortly.

5つ星のうち5の評価

My experience today was fantastic

My experience today was fantastic. Ashley answered all my questions and provided me with all the information needed to make the process easy to understand.
Thank you Ashley for being patient, helpful and kind. God bless
Ps…. Based on my experience, I will recommend friends and family to patronise the company.

2023年11月6日
自発的なレビュー
5つ星のうち3の評価

So nearly great

Staff are awesome, but automated instructions and tech could be better. ID checking app didn't work so I had to visit in person, which was fine but I got reminders daily because they couldn't be stopped. The instructions for first use we're confusing as it wasn't clear the red lock needed to be taken out by a member of staff and I'd sent movers there first. I didn't get an app token number and it wasn't on my invoices. When I tried to set the app up it was convinced I only had the choice of Belgian cities but I'm in London. This happened a couple of times. Turns out you have to login as a guest with your door code. Would be great if it said that! They're all such simple fixes I think - it's all just rewording the emails so they make sense. Could all be fixed in an afternoon shurgard.

2023年10月28日
Shurgard Self Storage - Woolwich ロゴ

Shurgard Self Storage - Woolwich からの回答

Hello, and thank you for taking the time to give us your feedback. We are very sorry to hear you didn't have a positive experience at Shurgard. We will make sure to pass them on to our team. If there is anything we can do, send us your customer number to info@shurgard.co.uk. Our team remains at your disposal for any additional questions you may have.

5つ星のうち5の評価

Sublime, must use

Had to use this branch for emergency storage. I highly recommend them, the service the staff gave was second to non, compassionate, understanding and caring. They took the time to show me how everything worked, brought a trolly to help me off load.
Seriously if you live in the area and need storage then please use them.
Thank you for such a superb experience.

2023年9月2日
自発的なレビュー

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