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Shuttercraft - Bristol レビュー 

233
TrustScore 5段階評価の5

4.9

Bristol & surrounding areas, BS1 Bristol, Wales, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Absolutely incredible, we are in love with the shutters! Easy to use, easy to clean, easy service. Great quality and a 10 year warranty which is brilliant really puts trust in the products! What’s nic... もっと見る

企業が回答しました

5つ星のうち5の評価

From the initial visit to installation the process was great. They were able to fit me in around my work schedule and were very helpful in waiting while l was free. All installation work was carried o... もっと見る

企業が回答しました

5つ星のうち5の評価

What a fabulous company to deal with! From the very first appointment to the final fitting, all were very courteous & well informed. Quotations arrived promptly, even when we asked for another wood... もっと見る

企業が回答しました

5つ星のうち5の評価

Excellent service from start to finish. Comprehensive quotation received within 24 hours of measure. Delivered on time. Fitting was carried out very professionally and efficiently, no mess and even mo... もっと見る

企業が回答しました


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Shuttercraft - Bristol について

当該企業による記述

When you’re making a valuable investment in your home, you want to know you’re dealing with a company that listens to your brief, and delivers not only a quality product but does it with an unparalleled commitment to customer service. This is where Shuttercraft is different, and always will be.

Trusted nationally. Delivered locally.

We’re one of the UK’s largest shutter companies, expertly installing premium, made-to-measure shutters and blinds that transform homes up and down the country. You’ll always deal with a local Shuttercraft expert, not a sales rep from a National chain.

We make light work of looking after you

How we look after you from day one… to how we help you make the right practical and aesthetic choices to enhance the spaces you love… to how we expertly and efficiently fit your shutters on installation day.

We pride ourselves on listening to you, understanding your likes, dislikes, tastes and needs, and then providing expert advice, without pressuring you into buying.

And we believe in helping you realise your sense of style… the ideal pairing of your vision with our expertise and technical know-how. You’ll find us warm, genuinely friendly and always confident in our brand promise of quality, innovation and trust.

We only fit premium S:CRAFT shutters

Meaning we’re able to help you create spaces that are intrinsically beautiful, and yet fundamentally practical and efficient at the same time. Premium, made-to-measure S:CRAFT shutters and blinds come in an impressive range of materials, colours, enabling us to bring your vision to life. So you’ll not only enjoy shutters that are timeless and on-trend but also – because of their durability – a valuable investment in your property.

Established, yet innovative

We’re proud to be progressive, embracing new technologies and new ways of doing things. Craftsmanship and attention to detail underpin everything we do. And because we’ve been around for a while, we understand that each customer is different, so we’ll always do our level best to realise your goals – even if they surprise us a little (we love a challenge)!

Your local Shuttercraft team will always conduct themselves in a friendly professional way and, as so many of our customers have found, we think you’ll find the experience of transforming your home a true delight, each step of the way.

Our ‘No hard sell’ promise

We pride ourselves on our customer service, helping you transform your home to your taste and budget.

We take great satisfaction from sharing our advice and expertise with you and want to ensure you chose the right solution for you.

We won’t pressurise you to place an order or take up too much of your time – that’s the Shuttercraft ‘no hard sell’ promise.

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連絡先

  • Bristol & surrounding areas, BS1, Bristol, Wales, 英国

  • 0117 3224 900

4.9

優良

TrustScore 5段階評価の5

233件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(233)

過去12か月のレビュー数: 172

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Definitely recommended!

This was our second installation of shutters by Shuttercraft and again we are delighted. Everything went smoothly, from initial order to the actual installation. Our shutters look fantastic.

2022年9月5日
Shuttercraft - Bristol ロゴ

Shuttercraft - Bristol からの回答

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

5つ星のうち5の評価

Great job from Shuttercraft!

Great job from Shuttercraft, from the visit in the store in Westbury on trym, they were very helpful and gave us the right advice to which ones would be right for us, the measurements appointment was booked and was smooth and of course the exciting part was the fitting, Mark was friendly and made it look easy and fitted them perfectly with a great finish. Highly recommend these guys!

2023年1月23日
自発的なレビュー
Shuttercraft - Bristol ロゴ

Shuttercraft - Bristol からの回答

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

5つ星のうち4の評価

The windows were excellent

The windows were excellent. The fitter was excellent. Windows looks brilliant.

2022年9月25日
Shuttercraft - Bristol ロゴ

Shuttercraft - Bristol からの回答

We really appreciate you taking the time to share your rating with us. We look forward to seeing you again soon

5つ星のうち2の評価

Measured windows wrong twice

Measuredwindows wrong twice, fitted the blinds incorrectly twice. 4 visits and 8 months for 1 set of shutters. Still not totally right. The blinds were ‘made to fit’ rather than ‘made to measure’ as advertised. Disappointing all round. In fairness nice people to deal with but I still have ended up with a £2000 set of shutters that just aren’t quite right.

2022年10月31日
Shuttercraft - Bristol ロゴ

Shuttercraft - Bristol からの回答

Thank you for your feedback. I am sorry to hear you didn’t have the fantastic experience that you should expect from us. At Shuttercraft we take our customer service seriously so will be looking into this for you.

5つ星のうち5の評価

Amazing service end to end

Amazing service end to end. Professional, helpful, speedy.

2022年10月26日
Shuttercraft - Bristol ロゴ

Shuttercraft - Bristol からの回答

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

5つ星のうち5の評価

Thank u mark from

Thank u mark from
The Bristol area, my wooden shutters are fabulous.. very happy!

2022年11月15日
自発的なレビュー
Shuttercraft - Bristol ロゴ

Shuttercraft - Bristol からの回答

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

5つ星のうち1の評価

Not a good company

I was not impressed with the shutters. They look nice and the fitters were very pleasant and good natured but the pins come out of the track very easily and are very hard to get back in without shredding my fingers. I was told to only move them along flat but this is only possible up to the point of storing them at the end, when you have to begin to fold them and move them along. They also don't fit the space properly and therefore won't all go flat at the same time. The woman who answers the phone is quite rude and implied I was at fault for not being at home when the fitters arrived 50 minutes earlier than I was told.

2022年10月20日
自発的なレビュー
Shuttercraft - Bristol ロゴ

Shuttercraft - Bristol からの回答

I'm very sorry to hear this, I've forwarded your feedback to the management team to look into this further for you. Thank you for bringing it to our attention.

5つ星のうち5の評価

Very pleased

Really good service from start to finish. Friendly, honest advice. Measured well and expertly fitted. Transformed the look of our property. So easy to open and close and give us the privacy we wanted.

2022年8月20日
Shuttercraft - Bristol ロゴ

Shuttercraft - Bristol からの回答

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

5つ星のうち5の評価

Five star service

We are delighted with our shutters and they have been much admired by friends and family. The whole process was excellent from start to finish from help to select the best shutters for us to the installation. We would have no hesitation in recommending Shuttercraft.

2022年4月14日
Shuttercraft - Bristol ロゴ

Shuttercraft - Bristol からの回答

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

5つ星のうち5の評価

Great service

2022年10月13日
Shuttercraft - Bristol ロゴ

Shuttercraft - Bristol からの回答

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon.

5つ星のうち5の評価

Very pleased with the end result

Very efficient service. The fitter was very good, taking his time to ensure that the shutters fitted well within the window frames.

2022年9月1日
Shuttercraft - Bristol ロゴ

Shuttercraft - Bristol からの回答

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

5つ星のうち5の評価

Great service and great product…

Great service and great product extremely pleased with our experience and would definitely recommend Shuttercraft.

2022年5月1日
Shuttercraft - Bristol ロゴ

Shuttercraft - Bristol からの回答

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

5つ星のうち5の評価

Absolutely fantastic service through…

Absolutely fantastic service through out and the product is top quality really finishes our living room and kitchen off with look and privacy.

2022年2月3日
Shuttercraft - Bristol ロゴ

Shuttercraft - Bristol からの回答

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

5つ星のうち5の評価

Excellent service & product

Excellent service from quotation to installation. Very professional service from all & excellent product. Very pleased with my shutters.

2022年6月16日
Shuttercraft - Bristol ロゴ

Shuttercraft - Bristol からの回答

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon

5つ星のうち5の評価

Excellent service and product.

Professional, swift and efficient installation of shutters. Everybody I communicated with at shutter craft were friendly and helpful.

We are so pleased with our shutters, brilliant quality product, I had reservations that they would make the room look dark however I am pleasantly surprised with how much light they let in. They look great!! I highly recommend using Shutter Craft.

2022年8月17日
Shuttercraft - Bristol ロゴ

Shuttercraft - Bristol からの回答

Dear Esme, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

5つ星のうち5の評価

Really pleased with our shutters from…

Really pleased with our shutters from Shuttercraft. Good quality & good fit. Very helpful & friendly company. Would buy from them again.

2022年6月19日
Shuttercraft - Bristol ロゴ

Shuttercraft - Bristol からの回答

Thank you so much for this 5-star review. We really appreciate you sharing your experience with us with others. We look forward to seeing you again soon

5つ星のうち4の評価

Really pleased with shutters

Really pleased with shutters. A bit disappointing that you have to wait so long for them to arrive and be fitted over 3 months
The Quality and guys that fit them are great the fitters were respectful of my home and me.
Would highly recommend shuttercraft

2022年6月2日
Shuttercraft - Bristol ロゴ

Shuttercraft - Bristol からの回答

Thank you for your feedback. We’re very pleased that you had a great experience with us.

5つ星のうち5の評価

Brilliant service from start to finish

Brilliant service from start to finish. Fitter did a sterking job. Shutters look absolutely stunning and finish off my rooms perfectly

2022年5月26日
Shuttercraft - Bristol ロゴ

Shuttercraft - Bristol からの回答

Dear Ann, we greatly appreciate your loyalty to us and thank you for sharing your experience with us! We look forward to working with you again!

5つ星のうち5の評価

Amazing

Love my shutters, excellent service in helping me choose the right shutters for my home through to delivery and installation. Highly recommend I will be getting more! Thank you

2022年5月5日
Shuttercraft - Bristol ロゴ

Shuttercraft - Bristol からの回答

Thank you for sharing your experience with us! We are glad you are pleased with the services you received and hope to see you again soon.

5つ星のうち5の評価

Professional Service

Went to the Westbury on Trym branch in Bristol and the very helpful staff there talked us through all the various options and gave us a provisional quote based on my rough measurements. Decided to go with them and an appointment was made for a representative to come round for a proper survey. Once the shutters had been made a fitter came and installed them. This was done quickly and efficiently with very little mess which was cleared up before he left. All the staff we came into contact with were polite, knowledgeable and friendly and we could not have asked for better service. Overall extremely pleased with our experience and the product and would not hesitate to recommend Shuttercraft to anyone thinking of having shutters installed.

2022年5月4日
Shuttercraft - Bristol ロゴ

Shuttercraft - Bristol からの回答

Thank you for your feedback. We really appreciate your business. Please let us know what we can do for you in the future.

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