Quick shipping, great products and great prices. Delivered to my brothers place in East Grinstead cos they don't ship to NZ unfortunately, Europe yes, down under no, mores the pity, but thanks to fami... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The bike was serviced at Hampton Wick and I got a message to collect which I then confirmed I’d swing by on a Saturday. Imagine my surprise when, on arriving at the store, I was told my bike ha... もっと見る
Great shop. Great staff. Products you can be assured are quality. Backed up by excellent customer service. Purchased Pirelli Cinturato S gravel tyres in 700x 40c for mixed, loose and soft soil perfec... もっと見る
Fantastic customer service as I bought a new bike from Sigma, especially from Mathew. Originally had my eye on one bike, but following a free consultation where my needs, budget and fit were discusse... もっと見る
企業情報
当該企業による記述
We sell only the best in road cycling and triathlon bikes, cycling clothing, accessories and running and swimming products, backed up by our industry-leading customer care and superior knowledge from people who love the products we sell. Shop online or visit our London or Midlands stores or use our Reserve and Collect service.
About Sigma Sports
当該企業による記述
- Easy Returns!
- Sigma Sports will fully refund products for a period of 30 days. Some restrictions apply.
- Free UK Delivery!
- We offer a free delivery service on all orders over £60.00 shipped to the UK mainland!
- Save £25 Off Your First Order
- New customers can save up to £25 off their first order. Sign-up to the Sigma Sports newsletter at sigmasports.com. Some restrictions apply.
- 0% Finance
- Now offering 0% finance for UK customers, on a huge range of bicycles, wheels, components and accessories. For full details visit our website.
- Worldwide Delivery
- Shop in your local currency and pay with your local payment method. We ship worldwide with DHL at competitive delivery prices.
- Shop on the Sigma Sports app!
- Shop on the Sigma Sports mobile phone iOS or Android app for a quick and easy shopping experience. Available now to UK customers.
連絡先
High Street 37-43, St Johns Place, KT1 4DA, Hampton Wick, England, 英国
- 0333 006 8833
4.8
優良
1108件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sigma understand what is required and…
Sigma understand what is required and respond accurately and immediately.
2026年5月15日
Great tailored bike fitting and bike…
Great tailored bike fitting and bike selection process.
Staff have very good product knowledge.
Well priced.
2026年5月17日
Personal service from bike fitting to…
Personal service from bike fitting to choosing the parts
2026年5月17日
Great Service and People
Great, fast service. Even held onto one of my purchases that didnt fit into my backpack on the ride home so I could collect it the next day.
2026年5月14日
They say you can’t buy happiness but…
They say you can’t buy happiness but you can buy a bike. Purchased my dream bike (an Sworks Tarmac SL8) from the London store using their jig to assess my geometry for the new bike. James was very helpful throughout the whole fit process and took a long time with me to make sure all the parts I needed to replace on the new bike were just right. The only minor point I would note is that some of the measurements on the jig weren’t quite correct with the new bike but it didn’t matter in the end since the real dimensions were an improvement on the estimates of the jig. All in all, would 100% recommend. Also got the bike at a great sale price deal!
2026年5月2日
I firstly phoned sigma sports as I had…
I firstly phoned sigma sports as I had some Questions. The phone was answered promptly in a professional manner , all my questions were answered and went onto the websit and placed a order which was sent and I received in good condition .
2026年5月13日
Helmet purchase
Great advice & got to try new helmet styles in store beforehand and then ordered online for delivery due to limited variants in store. Arrived promptly in good condition. Using my new purchase, which is good!
2026年5月13日
回答に AI 支援を利用する場合があります詳細を表示
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
Rude customer service
Rude customer service
I was interrupted several times by the person on the phone whilst trying to explain the situation. Sigma use DPD and will not leave the parcel. It's basically impossible to get your order if you are not full time at home.
Sigma really want to fill the online void of Wiggle but are incapable of doing so.
2026年5月20日
自発的なレビュー
Sigma Sports - Hampton Wick からの回答
Hi NI,
Thank you for taking the time to leave your review.
I'm sorry to hear about the issues you have had with your order. I have spoken to the member of staff you spoke to. I believe my colleague was explaining that the reason we can't leave parcels is due to the relatively high cost of the items. We have put this in place to try to ensure you receive the correct items, without the chance of theft or fraud.
My colleague was also explaining that your order has been returned to sender by DPD and that we can then offer several options to resolve this for you.
Unfortunately I was not able to review the call, but the account from my colleague differs slightly. Whether there was a delay on the call or a misunderstanding, I'm not sure. But the staff member was answering questions you posed to her and was not intentionally interrupting.
I can see that once your order has been received we are due to process a full refund for you.
If there is anything further we can assist with please do reach out.
Many thanks,
Chris
(Customer Care Manager)
Fast service
2026年5月11日
Great experience
Great experience - very knowledgeable and thorough staff, answered all my questions and I left feeling very confident I'd bought the best bike for me that was also well-fitted and knowing that I could come back with any further questions and issues.
2026年5月12日
Professional service coupled with…
Professional service coupled with excellent advice from the team at Hampton Wick store, keep up the great work.
2026年5月15日
Great new bike from the crew!
2026年5月14日
Top service
Very good service , online (and in store). Super helpful and responsive if any questions or issues. Thank you
2026年5月13日
Fantastic service
Fantastic service. Had a number of issues with my second hand bike. Had a gold service booked in and was promised my bike would be like new. Don’t disappoint. Decent ride before. Amazing ride now.
Can’t recommend enough.
Thank you
2026年5月8日
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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