Im really happy that they had PPE to fit the larger lady engineer! However, 6-7 days later and no shipment/delivery confirmation. This has delayed my starting an engineering role on time, as I dont h... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Really high quality service from this company. I ordered two 3 metre lengths of steel hydraulic tubing. The order was confirmed by an email from the company and arrived promptly (within 2 weeks), beau... もっと見る
企業が回答しました
I purchased 3 x 20 litre black Faithfull Jerry cans. Ordering o line was easy, the consignment was well packaged, arrived on time and undamaged, and the product proved fit for purpose and value for m... もっと見る
Having ordered a part for a pressure washer from Signet they were unable to access it from their supplier immediately. Signet contacted me and informed me of the delay with an option to cancel (I didn... もっと見る
企業が回答しました
企業情報
当該企業による記述
Your One-Stop Shop For MRO Products. At Signet, we take pride in being your reliable partner for a wide range of industrial needs. With a legacy of excellence and a commitment to customer satisfaction, we offer a comprehensive range of products and services tailored to meet your individual requirements. Our dedication to quality, innovation, and professionalism sets us apart in the industry. Our agile nature and ability to react quickly to customer requests is why industry leaders have trusted us for over 25 years.
連絡先
Unit 3 Bullrush Business Park, DN4 8SJ, Doncaster, 英国
- 0845 124 7344
- webshop@signetid.co.uk
- signetid.co.uk
4.3
優良
138件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great lab coat
Well made, strong, quality lab coat delivered promptly, good value for money.
2025年4月24日
Signet からの回答
Hi Karen, thanks for the great feedback, I am really pleased you liked the lab coat.
I hope to see you again soon.
Regards
Signet Industrial
This little push fit coupler was a joy…
This little push fit coupler was a joy to fit, well manufactured and solid, I bought to replace a plastic threaded coupler which was useless. After receiving the new push fit coupler I had no issues with a permanent seal well worth the find. Thank you
2025年4月22日
自発的なレビュー
Signet からの回答
Hello George, thanks for the 5 stars. I am really pleased you managed to get a permanent seal with your new coupler.
We look forward to seeing you again soon.
Kind Regards
Signet Industrial
Signet からの回答
Hello Simon, I am really pleased we managed to source this bearing for you. Thankyou for the great review.
We look forward to seeing you again soon.
Many Thanks
Hannah
Signet Industrial Distribution Ltd
Signet からの回答
Hello Denis,
thankyou for the 5 star review, I'm happy to see you received your goods quickly.
We look forward to seeing you again soon.
Kind Regards
Hannah
Signet Industrial Distribution Ltd
Signet からの回答
Good Morning Jeff, thanks for the 4 star review.
I have looked into your order, it looks as though the order was despatched on the date you placed your order, we acknowledged 24/48 hr despatch. This went on a royal mail tracked 48hrs and I can see if was delivered on the 4th April.
I'm sorry you felt this was late.
I look forward to seeing you in the future.
Many Thanks
Hannah
Signet Industrial Distribution Ltd
Signet からの回答
Hello Rich B, thank you for the 5 star review. I am pleased to hear you were impressed with both the quality and delivery service.
We look forward to seeing you again soon.
Kind Regards
Hannah
Signet Industrial Distribution Ltd
Signet からの回答
Hi Clive, thankyou for the great review. I'm pleased to hear you had a great service from our sales team.
We look forward to seeing you again soon.
Kind Regards
Hannah
Signet Industrial Distribution
I originally ordered the wrong type of…
I originally ordered the wrong type of tool, but they went out of their way to change my order so I got what I wanted. Great service, thanks
2025年3月3日
Signet からの回答
Hi Ivan, I am so pleased we managed to exceed your expectations. Thankyou for the 5 star review.
We look forward to seeing you again soon.
Many Thanks
Hannah
Signet Industrial
Signet からの回答
Hello Steven, thanks for the review. I'm pleased you are happy with your product
We look forward to seeing you again soon.
Kind Regards
Hannah
Signet Industrail Distribution
Signet からの回答
Good Afternoon, thanks for the 5 star review, I am pleased you were happy with your product and the service you received.
We look forward to seeing you again soon
Kind Regards
Hannah
Signet Industrial Distribution
Delayed Orders After Palcing Order & Paying
On the two ccassions I have ordered items both items deliveries were suddenly delayed even though the website stated both items were in stock. Paying the £4.95 for 24/48 hour delivery is a bit rich when first item was delayed 2-3 weeks nd the current item might be delivered in 5-7 days
2025年2月10日
自発的なレビュー
Signet からの回答
Good Afternoon Steve, thank you for your feedback.
I believe you have been in contact with our customer service regarding your order, and we explained to you that the £4.95 carriage is for orders below £25 which is displayed on our website, not for an express shipment, however, we have refunded this for you.
We also explained that we are in the middle of changing our stock indicators to fully explain lead times with stock coming from either Wera UK or Wera in Germany.
I am sorry that you have had a negative experience. We try to continuously improve our customers experience and hopefully should you give us another try, you will see an improvement and have a much better experience.
Kind Regards
Hannah
Signet Industrial Distribution Ltd
Great Services!
2025年1月29日
Signet からの回答
Hi Andy,
Thankyou for the 5 star review.
We look forward to seeing you again soon.
Kind Regards
Hannah
Signet Industrial Distribution
After putting in order and not getting…
After putting in order and not getting item when stated contacted customer services and was very pleased with approach it was not there fault main supplier had promised a date and did not deliver the product has been received and is a good bit of kit
2025年1月28日
Signet からの回答
Hi Kevin,
Thankyou for the glowing review. I'm so pleased we were able to sort your order.
We look forward to seeing you again soon.
Kind Regards
Hannah
Signet Industrial Distribution
Signet からの回答
Hi Radek thankyou for the 5 star review.
We look forward to seeing you again soon.
Kind Regards
Hannah
Signet Industrial Distribution Ltd
Wera Joker Wrenches
Their website stated an item was available to order and would be dispatched within 24 to 48 hours. Having placed an order and paid, I then was told the items were on back order for 2 to 3 weeks. To cut a long story short, 30days later the only updates were when I phoned them. Upshot was their website description of the item was misleading, which their Operations Director told me wasn’t their fault and I had to get a refund. BUYER BEWARE THEY SAT ON MY MONEY FOR A MONTH. DISGRACEFUL COMPANY. DO NOT USE
2025年1月27日
Signet からの回答
Good Afternoon Julia, thank you for your feedback.
We fully acknowledge that our handling of your order was poor, and we have taken onboard customer feedback which has resulted in changes as to how our stock levels are displayed on the website.
We also acknowledged that the manufacturers descriptions we had used in our listings were misleading and we have taken steps to improve their accuracy.
We attempted to explain that items physically in stock with us were listed as ‘in stock’ and items not in stock with us, but in stock with the manufacturer, were listed as ‘available to order’. Unfortunately you ended the call before we could do this.
At no point did we state the inaccurate descriptions weren’t our fault, the moment we realised there was an issue we proactively rang all customers affected to try and address any confusion we had generated.
We would welcome the opportunity to try and improve your first impression.
Kind Regards
Hannah
Signet Industrial Distribution Ltd
Beware Delivery Costs at Checkout
Delivery costs will prevent me from using this company for small quantities again. On this occasion I didn't have any other option - delivery costs were disproportionate to the value of goods.
2025年1月14日
Signet からの回答
Good Afternoon Mark, thankyou for your feedback.
The £4.95 delivery charge is for a 24/48hr tracked service. We do offer free delivery on all orders over £25. This is displayed on our website. We offer a collection option too should our customers want to collect.
I am sorry you felt this was disproportionate to the value of your goods.
We hope to see you again in the future.
Kind Regards
Hannah
Signet Industrial Distribution Ltd
Signet からの回答
Good Afternoon B Lawes
Thanks for the great review.
We look forward to seeing you again soon
Kind Regards
Hannah
Signet Industrial
Great job- great item- thx
2024年12月16日
自発的なレビュー
Signet からの回答
Hi Trevor, thanks for the great review.
We look forward to seeing you again soon.
Many Thanks
Hannah
Signet Industrial Distribution Ltd
Super quick delivery and contact was…
Super quick delivery and contact was superb to will definitely use again
2024年12月5日
自発的なレビュー
Signet からの回答
Hi John, I am really pleased that the item arrived quickly, and that you would use us again.
Thank you for your review, and we hope to see you again soon.
Many Thanks
Hannah
Signet Industrial Distribution Ltd
Rapid delivery of high quality products…
Rapid delivery of high quality products at a fair price
2024年11月27日
Signet からの回答
Hi Stuart, thank you for your great review. I am so pleased you received your item quickly.
We look forward to seeing you again soon.
Kind Regards
Hannah
Signet Industrial Distribution Ltd
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。