Signpost is a great service that has made our after hours call answering much smoother and efficient. Staff is extremely responsive in answering questions, making changes and making sure we are fully... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The roofing company I work for has been using Signpost for over 5 years mainly as an "after hours" answering service and order taking service. However, Signpost is available to answer our phones (28... もっと見る
We have been using Signpost for three years. We can't say enough good things about this system! It offers a neutral platform upon which clients and prospects can share their experiences with us - wh... もっと見る
企業が回答しました
Horrific contract terms. Don't trust them or the service. The service doesn't actually drive reviews to yelp, only to their internal review site - not public and doesn't help. They'll lock you in and... もっと見る
企業が回答しました
企業情報
当該企業による記述
Signpost is your direct line to customer connections. We are are an all-in-one communication platform that will builds connections by answering your calls 24/7. We offer the answering service, instant responses via SMS, and our Message Hub to help keep all your communications streamlined.
連絡先
275 7th Ave Suite 1701, 10001, New York, 米国
- 844-202-2015
- ccsupport@signpost.com
- signpost.com
We engaged signpost to automate our …
We engaged signpost to automate our reviews and feedback. Very pleased with the results.
2017年11月30日
自発的なレビュー
New to the service but have been …
New to the service but have been treated professionally and am happy so far... very hopeful that I can give them 5 stars very soon!
2017年11月29日
自発的なレビュー
Signpost からの回答
Thank you for your review, Ashley! We are looking forward to driving results for your business!
Difficult to cancel, does not make renewal dates clear, will not give refunds
This company forces you to call them to cancel your subscription with them. I spent an hour on the phone with them, explaining why their product didn't fit my needs and that I'm done with them and want to cancel.
They do not tell you in the account when the renewal date is. If you speak with them, they will tell you in an email. But they do not give you this information without speaking to them.
If they charge you for the service, there is no way you can receive a refund. It's "not their policy". It is apparently in their terms and conditions that they offer no refunds. My client was not aware of this policy, however. And now he has paid another $270 for a service he was not using, and will definitely not be using any longer. The only reason he still had the service at all is because he felt coerced into keeping it. I thought it was just his personality being soft. Then I dealt with the aggressive tactics Signpost employs to retain their dissatisfied users. No wonder he felt guilty canceling.
If Signpost has to resort to such methods to keep customers from canceling, something must be terribly wrong with their service. Apparently I'm not the only one who thinks it's vastly overpriced for the service they provide. Even that would not bother me nearly as bad if it weren't for the shady business practices and no refund policy.
Worth is determined by ROI. If someone can get enough ROI out of this service to justify the high price tag, more power to them. However, based purely upon the difficulty in dealing with the company and the no refund policy, I recommend customers seeking a CRM stay away from Signpost.
2017年5月10日
自発的なレビュー
Easy automated marketing for small businesses
Signpost is a great tool for small businesses to automate their marketing. They have a great referral and loyalty program, and helps drive tons of positives feedback and online reviews for businesses. It's great to see these complicated and manual marketing tasks made easy.
2015年7月1日
自発的なレビュー
Incredible company!
Empowering local businesses to get and keep more customers. Automatically.
2015年6月29日
自発的なレビュー
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