Silverbird レビュー 79

Very good experience. Many thanks to Valeria to support and help us in all steps to open account

Nicoleta contacted me by whatsapp right away when I had a problem with the website and offered a workable solution that solved the problem. She was very responsive and helpful. I give her 5 stars, but perhaps less for the web-interface that is still giving me an issue.

Little work done with but , Good experience so far.

hoing for a long term good cooperation .

I would like to express my appreciation for SilverBird customer service management. In my 20+ years of experience in dealings with Customer Services, I have never seen anyone who used to reach out to their customer themselves.

As it goes by customer services always want to get rid of the person approaching them, with SilverBird they emailed you, and if you don't respond they will call you to discuss. Also, they make it easy to work through. I am fine with it. Thanks

Fast Payments and great customer service from my account manager! Would recccomend!

I had a business account with Silverbird which was closed about 6 months ago which I have used for some transactions and one day without prior notice, the account was closed with around 3000EUR in. I have tried contacting my account manager about this and after some vague responses from him I have lost all contact with Silverbird. They are scammers. The phone number directs me to the automated secretary. I have sent several mails even to other emails of the company but without hopes. I also made a formal complaint to their Complaints email but no response also. As a last resort, I have tried contacting their banking partners which provides them with IBAN accounts, Currency Cloud, and informed them about the issue. They replied that they will look into this and didn't reply to me either. I've been dealing with this situation for nearly 6 months and now I have lost hopes and will contact the Ombudsman and FCA to make complaints against them.This is the worst company I have ever used and I hope they go bankrupt because this is not a proper way to conduct business and I think all this good reviews on Trustpilot are made from this malicious scammers

It was amazing experience valeria is such a helpfull person

Silverbird is dedicated to provide a well organized business service and necessary follow ups.

Nicoleta Lapara was exceptional in her engagement and ensured that our request was well attend to and resolved timeously. She went beyond the call of duty to ensure that our request was resolved.

I like the personal, daily messages, the actual interest in the customer's mood, and how efficient and smoothly the the transfer go. I would say, it is better if the service provider actually cares about the customer's well-being. Keep it up! :)

Just loving the service. Iam in the final stages of my account verification and Valeria has been amazing. Prompt and efficient! Looking forward to a great banking experience.

Great platform and just right for my company.
I got a lot of help from Veleria during the onboarding process. Thank you very much!
Transferring money is easy and fast. Very much satisfied!

Nicolata,
I want to express how happy I am with the service you've provided since opening the account followed by the transactions today . The attention to detail, concern patience. I appreciate it . Congratulations on a great job . Look forward to more transactions with silverbird in the future and your kind assistance.

Very good, very professional and kind

A very nice experience,with professional people...Thanks for all your help🙏

very good experience and great Team , helpful and professional

The quick response. The time between the question and the answer was in 4 minutes done . That is doing business.
Go on with this and keep it going that is the goal .

Very quick service and good business service received by Mariana! Thank you guys

Good service. Now much better with zero fees for local UK transfers. 🙂👍🏻