So, since my last review, after getting some items I ordered in Feb on April 6th, and waiting for them to reship the correct ones, I received the remaining correct items I ordered in February, tod... ãã£ãšèŠã
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I ordered two hoodie sweatshirts that looked beautiful online but completely different when received. I have never seen that type of material before for hoodies; it looks thin and cheap. Please donât... ãã£ãšèŠã
I also like other reviewers received an error code initially when I tried to track my order then I went back to the actual site silversal.com and selected track then entered my tracking number and was... ãã£ãšèŠã
UPDATE: In my last disappointed review of 5th Feb I said if I received my items I will give an update. I've finally received my order, albeit nearly 7 weeks later. Ordered 3 to shirts and very pleased... ãã£ãšèŠã
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No LEGIT Tracking on RECEIPT ~ First Red Flag!
Please do no purchase anything from this company ~ SilversalâŒïžI purchased 2 jumpsuits on 6/13/25. At the bottom of the receipt in their email said, âtrack package below.â However, I felt something was off because there was âno legitimate tracking information!â
On June 20, 2025 they claim my jumpsuits were shipped. I contacted them via email on July 3, 2025, and they did not respond. I contacted them again via email on July 8, 2025 ~ no response. Finally on July 9, 2025 after I requested a full refund and I said âI will report you to Better Business Bureau, and Trust Pilot, the sent a vague email:
Your parcel is still on the way to you, please wait few days more,sorry for delay.
I asked them for an exact timeline, of course, no response. I will never order from Facebook again!
PLEASE Report to âThe Fraud Departmentâ IMMEDIATELY at your Bank if it takes longer than a month, and they may give you a temporary credit. Otherwise, you may never see that hard earned money you spent again!
My bank gives the Merchant 3-months for the entire process. The merchant knows they can hold your money and decide if they will contest it.
I pray this helps you!
Pearl M.
I placed an order on 5/24/25
I placed an order on 5/24/25. Today is 7/9 & my friend STILL HAS NOT RECEIVED IT!! When I contacted Silversal on 6/15 after i checked the tracking. They gave me a canned response....it's on the way. Whatever!!! I am so disappointed. The tracking still shows it's in GUANGZHOU, whereever the heck that is. It's like loaning money to someone that I know I won't get back. My mistake, no one else's. PLEASE DON'T SUPPORT THIS BUSINESS. PURELY A SCAM!!
7/21/25 UPDATE: The company sent an email (without a tracking #) stating the package was delivered. MY FRIEND HAS NOT RECEIVED IT AND I'M NOT GETTING A RESPONSE TO MY INQUIRY. Just wanted you to know.
I bought two (2) âCoach Outfitsâ & theyâŠ
I bought two (2) âCoach Outfitsâ & they Are EXCELLENT! Theyâre made of superb quality, theyâre true to size & the Quality Top Shelf! Iâll certainly be ordering more.
DO NOT BUY ANYTHING FROM SILVERSAL
DO NOT BUY ANYTHING FROM SILVERSAL. I purchased an African Print jumpsuit (Black) background. First of all it took forever to get to me (over 4 weeks), then the material was inferior(cheap). I would not wear it in public. Cheap materia. Pictures on the website looks good, but thatâs about all.
Website usage
It was simple enough for me as an elder to use the website
Everything on the site is beautiful andâŠ
Everything on the site is beautiful and the prices are just right!
SATISFIED
The process was seamless! The items I chose are Works Of Art! I just pray they fit(ð)! Either way I am extremely pleased with my purchase!
The experience was very good
The experience was very good. I would like to known how can I change the size of one of the T-shirt I recently ordered from a small size to 2x. Order#S00040240, âGod Is My Allâ V-neck short sleeve purple?
You have many products that I am still interested in i just want to see how the ones I've already purchased is going to fit.
You have many products that I am interested in. The only thing is I have made 3 purchases and have not received any of my merchandise yet. What is taking so long to receive them? And how come you don't give shipping information?
It's been a month and I have not
received anything yet.
It was seamless
It was seamless. I easily placed my order. I think the sizes should have more clarity for the average shopper online. Figure out a way to see how certain things fit on different body shapes and sizes.
I was looking for some dresses toâŠ
I was looking for some dresses to take on vacation when I came across this. The vibrant colors caught me eye and the pattern. I love it so much I decided to get it in both colors.
Love the experience of shopping online at Silversal
Website layout, Beautful.
Easy to navigate and search.
Customer Friendly and easy processingâŠ
Customer Friendly and easy processing on site. Excited about receiving the two items I purchased for my birthday next month. ð€ 07/24 ðð
The style of dress is professional forâŠ
The style of dress is professional for work or church!
I love the ethnic designs of theâŠ
I love the ethnic designs of the clothing I hope it doesn't take an extended time for shipping
Poor quality bad customer service rudeâŠ
Poor quality bad customer service rude and unprofessional cheep and just absolute garbage don't throw your money away
Disappointed in dress ordered for Juneteenth. It does not even look afrocentric..
First of all. I had to wait too long to receive it. I had to remind them via email several times that I had not received my order. My order came on Friday, June 20th, and it did not look at all like the advertisement. I want to send it back to them, and I will never order anything from them again. The fabric is cheap-looking, and the pattern is all wrong!
It doesn't give a delivery date
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