eSIM was supposed to automatically connect but didn’t. The process of activation was more difficult than I expected. If I didn’t have wifi, I would not have been able to troubleshoot. Once finally con... もっと見る
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レビュアーのコメントを見てみましょう
Simify has been a fantastic product I’ve used around five eSIMs across multiple countries and have never had an issue. At one point I thought it would be helpful to receive a daily email showing my da... もっと見る
We bought four esims for our trip to Japan. Unfortunately two of our mobile phones were not compatible. The service in Japan was excellent. We downloaded the esims at home before leaving and when we a... もっと見る
I found it easy to choose, select and purchase an eSim plan. Although familiar with eSims, I found the instructions to load clear and accurate. When I arrived in UK/EU, I used the free hotel WiFi to a... もっと見る
企業が回答しました
企業情報
当該企業による記述
Simify - Travel eSIMs made simple Stay connected wherever you go with Simify. We make it easy for travellers to ditch roaming fees and get fast, reliable data in over 150 countries - including Europe, Asia, the Americas, and more. Trusted by over 500,000 travellers, Simify eSIMs are easy to activate and come with real human support when you need it most. Our mission is simple: make travel feel effortless by keeping you connected every step of the way.
連絡先
オーストラリア
- hello@simify.com
- simify.com
ネガティブなレビューの 100%に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Reliable eSIM Every Time
Simify has been a fantastic product I’ve used around five eSIMs across multiple countries and have never had an issue. At one point I thought it would be helpful to receive a daily email showing my data usage, but after downloading the app, I realised everything I needed was already there. It’s easy to track usage, and the setup instructions are super simple especially when activating the SIM in a new country. Overall, a really smooth and stress-free experience. I will continue using Simify on my overseas trips.
Simple and quick installation
Simple and quick installation. Never failed to connect in Colorado or British Columbia.
Worthwhile investment
Easily installed and worked well during our visit. Queries answered promptly and well
Took awhile to kick in then when I…
Took awhile to kick in then when I turned on my roaming all was good … very helpful … jenny Australia
Brilliant Service. Great Value
Brilliant Service.
The eSim was simple and easy to setup. I was guided through how to do this and love the fact it allows tethering so as not to be stuck only on my phone. The price was great value as well
Reasonably priced esim
Reasonably priced esim. Very easy to set up and use. We are from Australia spending 60 days in England and Europe and we can get 2 x esims for less per day than it costs to have 1 of our phones on global roaming. We just have to use whatsapp for calls.
Easy installation and fast activation…
Easy installation and fast activation of eSIM. So far connection in Dubai and Cairo has been excellent
Awesome eSim
So easy from installing the Simify esim to activating the esim when we arrived in Madrid, not bad for an old bloke who struggles with all the new tech.😉
Amazing!
Amazing!! I struggle with technology and they helped me online step by step, easy to install and best price. They have promo codes for discounts.
They were so prompt to respond to my…
They were so prompt to respond to my enquiries, and understood my limitations with phone technologies.
⭐️⭐️⭐️⭐️⭐️
Turn data roaming on
eSIM was supposed to automatically connect but didn’t. The process of activation was more difficult than I expected. If I didn’t have wifi, I would not have been able to troubleshoot. Once finally connected everything was seem less. Data roaming needed to be turned on manually on my phone so nothing worked until I figured that out.
Appreciate the refund on the esims that we weren't able to use!
We bought four esims for our trip to Japan. Unfortunately two of our mobile phones were not compatible. The service in Japan was excellent. We downloaded the esims at home before leaving and when we arrived in Osaka we had internet connection right away. For the two esims that we did not used I was refunded the money, which I really appreciated. Highly recommend and I would absolutely use Simify when going overseas again.
My first eSIM
Easy to download the app and purchase and install each eSIM. Activation was Ok but setting the Default Voice Line to the primary SIM could have been explained more clearly. It appears to be working well.
eSIM Thailand
Instructions easy to use just left one thing off once I arrived in Thailand when I had time fixed it and The eSIM connected .the coverage is great. Once again a happy customer 3 rd time and 3rd different country Simify are great

Simify からの回答
Check with mobile carrier before travelling with an eSIM
The installation of my eSIM was very easy, however, although I double-checked that I had the settings, as per the instructions, correct, my carrier (Optus) still connected me to global roaming when I landed overseas. Why, I don’t know!
For peace of mind, and to reduce the possibility of additional roaming fees, I have ended up removing my SIM card which now means I am unable to receive calls, or codes by SMS, something that I was hoping to have access to.
On the other hand, I set up my husband’s eSIM with exactly the same settings, and he has had no issues with his carrier (Telstra).
Other than that, the eSIMs are working as advertised - let’s just hope I don’t need any verification codes while travelling!

Simify からの回答
Best E-sim
My husband and I used Simify for our trip to STH Korea and Japan and once we landed we had accidentally used 2 sims on the one phone instead of 1 sim for each of us. We used the apps chat bot which then connected us to Charmaine who was wonderful in helping us sort this issue and re-sent a new e-sim so we could use it on the second phone. It was an easy process and done very quickly! We have used Simify twice and each time it’s been the best choice!

Simify からの回答
Simply the best
I cannot explain how wonderful it is to receive what is promised from a business. Even better when contacting customer support and I receive prompt replies and assistance. The bonus was that Simify followed up with emails to confirm all is good. This is my third time using them in 3 different countries and never an issue. I look forward to the next holiday and having the pleasure of using a Simify's product. Thank you...

Simify からの回答
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