Simmons Estates  レビュー 

88
TrustScore 5段階評価の4

4.1

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5つ星のうち1の評価

Absolutely unbelievable behavior when acting for a family member that had gone to full and final bids, utilising their bid to leverage a better offer AFTER deadline. Then they claimed to have got th... もっと見る

企業が回答しました

5つ星のうち5の評価

We went with an online & a number of local high street agents and David & Ollie at Simmons got us more viewings by real buyers than anyone else. They were very proactive in finding us buyers and didn'... もっと見る

5つ星のうち5の評価

Wow! So here's my honest review.. These guys they know what they are doing and go to the extra mile, in a friendly relaxed way Dealing with Philip,David, Cameron was easy and they did an excelle... もっと見る

5つ星のうち5の評価

I am interested in buying my dream house in Borehamwood, haven't bough anything yet however It has been the best customer care I've received in a long time! Sales manager David was just brilliant,... もっと見る

企業情報

  1. 不動産業者
  2. アパート賃貸業

当該企業による記述

Simmons has been an established estate agent in Borehamwood & Elstree for almost three decades, with vast amounts of local knowledge and the ability to manage the toughest of sales. We ensure our customer service goes above and beyond what is expected, making sure that each of our clients is contacted frequently and their property sale or let is managed professionally. Throughout the decades Simmons Estates has proven that they are the leading independent estate agents in both Borehamwood & Elstree.


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4.1

ほぼ満足

TrustScore 5段階評価の4

88件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.1

すべてのレビュー

(88)

過去12か月のレビュー数: 1

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5つ星のうち5の評価

The whole team at Simmons were AMAZING

The whole team at Simmons were fantastic from start to finish!!!! We sold our house in Borehamwood last year. It was the second time we had used Simmons in Borehamwood and I cant speak highly enough of them. Oliver and Josh were absolutely amazing. Always there to answer any questions and to guide us through every step of the process. I wouldn't consider using anyone else in the future. Great local knowledge, honest and approachable, they took a lot of the stress out of the process as you knew that they always had your best interests at heart. Thank you Simmons!!

2024年11月19日
自発的なレビュー
5つ星のうち1の評価

Unethical behaviour - Avoid

Absolutely unbelievable behavior when acting for a family member that had gone to full and final bids, utilising their bid to leverage a better offer AFTER deadline. Then they claimed to have got the parties mixed up! Never heard so much trash in my life.

Totally unethical and its people like this that gives Estate Agents the bad name they are generally labelled with. Attempted to remedy with an apology letter full of absolute rubbish mixing up with another property!! Just totally avoid if you want someone ethical selling your property.

2025年6月4日
自発的なレビュー
Simmons Estates  ロゴ

Simmons Estates からの回答

I would direct all readers to our many positive reviews on both Trustpilot and Google from genuine customers. This review was posted on Google reviews and withdrawn by its author (a third party) as it did not come from a customer of Simmons Estates and did not hold any truth in the statements made. I am surprised it has not been removed by the author.

5つ星のうち5の評価

Sale of property i borehamwood

I dealt with oliver cohen in relation to the sale of my property in borehamwood. I found oliver very honest and over and above proactive. I sold my flat within 10 days and i found oliver and his immediate team exceptional during showings and post the sale proactive in communicating with buyer etc..in my opinion the best estate agency in borehamwood as they were committed and wanted to actually sell my flat.

2024年3月11日
自発的なレビュー
5つ星のうち5の評価

Will be using Simmons again in the new year

My experience using Simmons has been a positive one even though they did not manage to get a buyer for me at this time. We've had plenty of viewings despite it being a difficult market. I've always found it easy to get hold of Dan, Josh or Ollie and they've given us feedback in a timely manner. Communication in general was very good. I cannot fault their efforts as they can only deal with the people that enquire etc. I am looking to remarket next year and will be using Simmons again

2024年11月5日
自発的なレビュー
5つ星のうち5の評価

Would happily buy through Simmons again

I purchased a property with Simmons Estates and dealt with Joshua. He was absolutely fantastic and kept me up to date with the process and was always able to meet builders and trades people at the property before I even exchanged, so I could commence works straight away on completion. It really made the buying process easier and he was a great help.

2024年10月8日
自発的なレビュー
5つ星のうち5の評価

As an agent myself…

As an agent myself, in all honesty, I fancied my chances of selling my own property over Simmons who were effectively my competition. However the team at Simmons Estates really surprised me. Daniel and Oliver were always available to assist, reassure me when I had my doubts, and keep me calm throughout what should have otherwise been a very stressful sale process. Choosing Simmons to act as my local agent was a great decision and coming from someone in the industry, I would highly recommend them to anyone selling locally.

2024年8月16日
自発的なレビュー
5つ星のうち5の評価

We completed under 8 weeks

We completed under 8 weeks. Staff very friendly and professional. Kept me updated all me every step of the way. Good negotiations skills. Oliver thank you

2023年6月12日
自発的なレビュー
Simmons Estates  ロゴ

Simmons Estates からの回答

Thank you for your very kind review, I am pleased you had such a positive experience of the team.

5つ星のうち5の評価

The team at the Borehamwood practice are terrific

The team at the Borehamwood practice know the market very well and set a price designed to attract viewings, which was successful. When a confirmed buyer was secured they managed anything required to ensure progress to a successful outcome. They communicated well, were easy to contact and always engaged us in a friendly and supportive manner. We would be happy to recommend them to anyone, either as a seller or purchaser.

2023年2月24日
自発的なレビュー
Simmons Estates  ロゴ

Simmons Estates からの回答

Hi RJ, just wanted to say thank you for your very detailed and positive review. I can say on behalf of all of the team it is much appreciated.

5つ星のうち5の評価

Simmons Estate helped me sale my house…

Simmons Estate helped me sale my house in Borehamwood. They carried out a valuation, marketed the house and found a buyer for me on the very first viewing. The staff demonstrated excellent knowledge of the market, great customer service, professionalism and helped me every step of the way to completion.

2022年12月3日
自発的なレビュー
Simmons Estates  ロゴ

Simmons Estates からの回答

Many thanks for your review and feedback Sam, much appreciated.

5つ星のうち5の評価

Simmons Estate Agents are amazing

Simmons Estate Agents are amazing
Oliver Cohen was fantastic always keeping me informed of the process of the sale, would not hesitate to recommend them

2022年10月20日
自発的なレビュー
Simmons Estates  ロゴ

Simmons Estates からの回答

Hi Michelle many thanks for your very kind review, much appreciated.

5つ星のうち5の評価

Just wanted to say a big thank you to…

Just wanted to say a big thank you to all of the team at Simmons Estates, they dealt with my tenancy very professionally at all times and went out of their way to deal with any issues I had, I would highly recommend them to anyone.

2023年2月10日
自発的なレビュー
Simmons Estates  ロゴ

Simmons Estates からの回答

Hi Michael, thank you very much for your kind review, hope we can continue to help you in the future.

5つ星のうち1の評価

Very poor on closing the deal

I am sorry to be giving this rating to the team but I will explain why. The Sales team is very client friendly and they will get you lots of viewings in a structured way. However, the important aspect of deal making is closing the deal and on this I rate them very poorly. They really messed it up for me. They did not check the prospect's documents properly, they did not chase and in the end the sale feel through because the prospect did not have the funding and he wasn't even working with the brokers he had told the agency he was working with. Ensuring that a prospect can buy a property is basic stuff and their due diligence was very poor. As a result of this I would not recommend them.

2022年8月1日
自発的なレビュー
Simmons Estates  ロゴ

Simmons Estates からの回答

I am surprised you feel this way, one of the key elements clients often compliment us on, is our ability to both close deals and get them through to exchange. I would be interested to hear from you to discuss further should you like to.

5つ星のうち5の評価

100% recommended,

100% recommended,

I have to thanks to Simmons Estates spicily to " Oliver Lucas" Sales and Lettings Negotiator.

Despite that he is a very busy man but he is always there to help.

Thanks so much

Mohamed

2021年4月30日
自発的なレビュー
5つ星のうち1の評価

Unprofessional, unethical and rude behavior

The worth agency I have ever work with.
Sent the signed contract one day before moving date (kept me in dark for 3 weeks, imposed cost, though receiving the deposit and other document from my side), not answering his phone regularly, asked some personal questions, received unnecessary documents,,, and many other unprofessional and rude behaviors specially a guy called Ph.
doubt it the other reviews is NOT written by them self!
Stay away.

2020年3月3日
自発的なレビュー
Simmons Estates  ロゴ

Simmons Estates からの回答

Dear Mohamad. I'm very shocked at your review, as your comments about being unprofessional, rude and unethical are completely untrue.

To clarify: You requested to view a property with us on 21st December in which we agreed to let to you subject to references. After we started referencing you decided that you would not wait until the New Year to move and said you had to move by the 30th December, otherwise you were withdrawing.

After chasing you for documents to complete the reference checks, you questioned why we needed your passport and visa and delayed sending these to us.

After confirming we would not allow you to move into one of our clients properties without these documents, you then became rude to our team, but did then send them to us.

Once the referencing was complete, we issued you a tenancy agreement which was done within a few hours of our licenced referencing company letting us know we could proceed.

The property was cleaned, with all legal documents in place and an inventory done prior to you moving in.

Unfortunately you decided to move over the Christmas holidays in which most estate agencies are closed, however due to the urgency of your move, we accommodated all of your requests and a member of our team came in on Christmas day & Boxing day to finalise your tenancy agreement and all paperwork.

Also, to clarify we did not charge you anything as we do not charge tenants any fees.

Also, you requested the initial viewing on 21st December and moved on the 30th December, so I'm unsure how we kept you in the dark for 3 weeks.

I have reviewed your file, emails and phone records at length and I can see no honesty in your review.

Regards

David Luck, Simmons Estates

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