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simplycakeco.com レビュヌ 

30
•
TrustScore 5段階評䟡の4.5

4.7

パン屋
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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Oh my goodness. These are the best brownies I've ever tasted in my life - and I'm a sugar fiend that has eaten my fair share of brownies. For context, we ordered the gluten free brownies because... もっず芋る

5぀星のうち5の評䟡

Super helpful customer service when my order didn’t arrive due to postal issues. I received some emergency brownies and they were simply delicious, even the vegan ones. Very tasty and probably some of... もっず芋る

5぀星のうち4の評䟡

I didn’t receive a ‘free gift’ in my order, despite it being an £80 order so not sure why that’s promoted and advertised on the invoice. If it wasn’t mentioned I wouldn’t have thought twice about it... もっず芋る

5぀星のうち5の評䟡

I’ve spent a shameful amount with them. However, I have no regrets. We originally used them for a corporate order and I’ve used them for personal orders since. Every order I have done the recipient al... もっず芋る

䌁業情報

  1. パン屋

圓該䌁業による蚘述

Gluten free letterbox brownies and bakes!

連絡先

4.7

優良

TrustScore 5段階評䟡の4.5

30件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

4.7

すべおのレビュヌ

(30)

過去12か月のレビュヌ数: 3件

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Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら
5぀星のうち1の評䟡

Ordered some cakes that didn't get


Ordered some cakes that didn't get delivered. Simply cake argued they had been delivered and wouldn't send any more.

2022幎1月20日
自発的なレビュヌ
simplycakeco.com ロゎ

simplycakeco.com からの回答

Hi Gemma, Sorry to hear you're unhappy, I have reviewed your messages with customer services and can see the order was delivered but unfortunately the address you supplied was incorrect. In this case we're happy to offer a voucher for the cost of postage as a gesture of good will however we're unable to resend the product! If you have any further questions please respond to Charlotte who you have been corresponding with over e-mail and she will be more than happy to help :)

5぀星のうち4の評䟡

Nice gift

Previously purchase a pack of 12 mixed brownies as a gift. I was lucky they did share and offer me one, it was delicious. I have just ordered another gift this time 12 of the halloween brownies, hopefully they will be as nice as last time.

Only reason not a 5 star is the postage costs. I understand this is a cost to the company but feel they have hiked this up to the Customer. Profit should be made on the products you sell not the postage.

2021幎10月30日
自発的なレビュヌ
simplycakeco.com ロゎ

simplycakeco.com からの回答

Hi! Thank you for your review! We do not hike up the prices of the postage and packaging, there are more elements than the cost of postage itself, including boxes (which have more than doubled in price in 12 months) and mailing bags! We also use tracked services which are considerably more expensive! We have yet to pass these price increases on to the customer but we will have to soon as we can't absorb it continuously. Thanks again and glad you like the brownies!

5぀星のうち5の評䟡

Bought as a gift and ended up envious!

I bought from Simply Cake Co. for the first time and I couldn't be happier with the service. My order was produced and delivered so quickly, I am so impressed. I was kept informed with regards to my order (received/dispatched) which made me feel the outfit was very professional.

This time the order was for a friend (not me this time!) and when it was delivered I became very jealous very quickly as I got regular updates telling me how delicious each cake was when devoured!!

I'll definitely be ordering again....for myself this time.

Thank you Simply Cake Co.

2021幎7月2日
自発的なレビュヌ
simplycakeco.com ロゎ

simplycakeco.com からの回答

Thank you so much, really pleased you had a great experience!

5぀星のうち5の評䟡

Absolutely delicious and great service

Sent some letterbox brownies through the post to a new mum as a treat and she said they were absolutely delicious and a great energy boost. They kept me well informed as to when they were made and when they were delivered. Would use them again for sure.

2021幎4月20日
自発的なレビュヌ
simplycakeco.com ロゎ

simplycakeco.com からの回答

thank you so much for a great review of our service :)

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