Seamless purchase, easy website, fast delivery and extremely well packaged. Plants lovely and healthy, can't ask for more. Excellent value for money. Highly recommended.
企業が回答しました
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レビュアーのコメントを見てみましょう
Gorgeous, healthy plants delivered quickly. Good price and much larger than I expected. Packaged well to ensure they were not damaged in transit.
企業が回答しました
The rose came super quick and well packaged! However it has black spot, so I’m hoping it won’t affect my other two climbing roses
企業が回答しました
The company responded very quickly to my concern about the ‘dead’ looking plants that arrived. I’m assuming that as they are digitalis they are dormant but I would have expected to see some sign of li... もっと見る
企業が回答しました
企業情報
当該企業による記述
At simply plants, we believe gardening should feel simple. We take the confusion out of buying plants online, replacing it with clear guidance, easy choices, and plants that grow with confidence. Whether you’re new to gardening or short on time, we’re here to help you get it right, without the guesswork. No jargon. No overwhelm. Behind simply plants is the trusted team at Hedges Direct, bringing years of expertise, high quality plants and reliable delivery. So you get the best of both worlds, expert knowledge, made simple.
連絡先
York House, Ackhurst Business Park, Foxhole Road, Chorley, PR71NY, Lancashire, 英国
- support@simplyplants.com
- simplyplants.com
4.2
ほぼ満足
159件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Badly cared for plants
The plants I received were clearly not well looked after before I received them. They were weak and pale. I bought roses but the plants were very small and not well cared for. They appear to have now recovered a few month later but only because I have tended to them daily. I would never buy from here again.
2026年8月30日
simply plants からの回答
Hi Louise,
Thank you for taking my call this afternoon, it was lovely chatting with you.
As discussed on the call, I apologise for the inconvenience caused by this. This is not the level of quality we expect for our customers.
I have now emailed you with some additional information.
I look forward to hopefully rectifying this situation for you.
Hannah, Customer Care
Thank you for making sure my plants got…
Thank you for making sure my plants got to me in one piece 🥳good size plant planed up in to big pot on my patio can’t wait for them to flower again next year
2026年7月14日
simply plants からの回答
Hi Tracy,
Thank you so much for your lovely review!
We’re delighted to hear your plants arrived safely and that you’re pleased with their size and quality.
It sounds like they’re settling in nicely on your patio! We hope you enjoy seeing them bloom again next year.
Hannah, Customer Care 🌿
Excellent service.
The quality of the product is excellent. MY original order could not be fulfilled but Simply Plants advised me of a suitable alternative, at the same cost, which met my needs. The next day delivery service was excellent.
2026年8月27日
simply plants からの回答
Hi Costello,
Thank you for your fantastic review!
We’re delighted to hear you’re pleased with the quality of your plant and that we were able to provide a suitable alternative for your original order.
It’s great to know the next-day delivery service was excellent too.
Hannah, Customer Care 🪴
Plants arrived fast and in good…
Plants arrived fast and in good condition. I’m a happy customer as I have bought plants mail order before from other companies and they’ve not been good. Thank you
2026年8月26日
simply plants からの回答
Hi,
Thank you so much for your lovely review!
We’re delighted to hear your plants arrived quickly and in good condition. We really appreciate your kind words and hope you enjoy your plants!
Hannah, Simply Plants 🌱
Kept informed on order and delivery was…
Kept informed on order and delivery was on time and the driver was very pleasant
2026年8月25日
simply plants からの回答
Hi,
Thank you for your lovely review!
We’re delighted to hear you were kept informed throughout your order and that your delivery arrived on time.
Thank you for choosing Simply Plants!
Hannah, Customer Care 🌿
Our plant arrived right as promised
Our plant arrived right as promised. It looks good. We are pleased with our experience.
2026年8月24日
simply plants からの回答
Hi Kathleen,
Thank you so much for your lovely review!
We’re delighted to hear your plant arrived right on time and in good condition. It’s wonderful to know you’re pleased with your experience.
We really appreciate your support and hope you enjoy watching your plant grow!
Hannah, Customer Care 🌿
simply plants からの回答
Hi Elizabeth,
Thank you for your review!
We’re pleased to hear your plant arrived promptly and in good condition. We really appreciate your feedback and hope you enjoy your new plant.
Hannah, Customer Care 🌿
simply plants からの回答
Hi Maureen,
Thank you so much for your lovely feedback!
We’re delighted to hear you received great customer service. We really appreciate your kind words and hope to welcome you back again soon!
Hannah, Customer Care🌿
First time ordering from Simply Plants
First time ordering from Simply Plants. I was very impressed with their website which was easy and quick to navigate. The vast availability of flowers, plants, shrubs was brilliant, I was looking specifically for Hydrangers, I love them. Found their ground breaker variety and ordered one of each plus a bluebird lacecap I think it is. I ordered Saturday 48hrs tracking and they have arrived promptly today. Firstly I need to mention the packaging Wow so secure, huge box no movement in plants and stood upright individually, very impressed. The condition of all three plants were fantastic, moist soil, lots of current and new growth best postal plants I have ordered Fact!. I will definitely be ordering again and I highly recommend this company, service and products... Genuinely first class Thankyou.
2026年8月25日
自発的なレビュー
simply plants からの回答
Hi Sarah,
Thank you so much for your fantastic review!
We’re absolutely delighted to hear how impressed you were with your first order from Simply Plants, from navigating our website to the range of Hydrangeas available.
It’s wonderful to hear that your plants arrived safely, well packaged and in such great condition.
We really appreciate your kind words and recommendation, and we look forward to welcoming you back for your next order!
Hannah, Customer Care 🌿
They sent me a plant that was awful…
They sent me a plant that was awful quality. I requested a refund and they let me keep it. Then I received another plant??? Very confused
The customer service is very helpful though and very friendly and resolved everything promptly
2026年7月24日
simply plants からの回答
Hi Jana,
Thank you for taking my call and for taking the time to leave us feedback.
I'm sorry for the confusion surrounding your order and the quality of the plant you originally received. I completely understand how confusing it must have been to receive another plant after requesting a refund.
I'm pleased we were able to speak and clarify everything, and I apologise again for the confusion caused.
Hannah, Customer Care
Great quality plants
Great quality plants. Arrived in perfect I'm. And good value for money. I'm very happy. Akmm
2026年8月21日
simply plants からの回答
Hi Caroll,
Thank you so much for your lovely review!
We’re delighted to hear you were so pleased with the quality of your plants, their condition on arrival and the great value for money. It’s fantastic to know you’re happy with your purchase!
We hope to see you shopping with us at Simply Plants again soon.
Hannah, Customer Care 🌿
Ordered one day delivered the next
Ordered one day delivered the next, well packaged and plants look in good condition. Very pleased with price quality and delivery.
2026年8月21日
simply plants からの回答
Hi,
Thank you for your lovely review!
We’re delighted to hear that your order arrived the very next day, well packaged and in good condition.
It’s fantastic to know you were pleased with the price, quality and speedy delivery. Thank you for choosing Simply Plants!
Hannah, Customer Care 🌿
Plants were very healthy of a decent…
Plants were very healthy of a decent size & packed properly
2026年8月20日
simply plants からの回答
Hi Diane,
Thank you for your lovely review!
We’re delighted to hear that your plants arrived healthy, a good size and well packaged.
We really appreciate your support and hope your plants continue to grow and thrive! Thank you for choosing Simply Plants.
Hannah, Customer Care 🌱
simply plants からの回答
Hi Maggie,
Thank you for your lovely review!
We’re delighted to hear you were happy with the service and that your plant arrived healthy, well packaged and nicely presented.
We really appreciate your support and hope your plant continues to thrive! Thank you for choosing Simply Plants.
Hannah, Customer Care 🪴
Super speedy delivery of carefully…
Super speedy delivery of carefully packed healthy plants. Very impressed. I will certainly use this company again
2026年8月19日
simply plants からの回答
Hi Catherine,
Thank you so much for your fantastic review!
We’re delighted to hear you were impressed with the speedy delivery and that your plants arrived healthy and carefully packaged.
It’s wonderful to know you’ll be using Simply Plants again. We really appreciate your support and look forward to helping you with your next order!
Hannah, Customer Care 🪴
simply plants からの回答
Hi,
Thank you for your lovely review!
We’re delighted to hear you were impressed with the speedy delivery.
We really appreciate your support and hope you enjoy watching your plants grow and thrive!
Hannah, Customer Care 🪴
Easy to order
Easy to order. Quick delivery. Plant in excellent condition when it arrived Great price
2026年8月18日
simply plants からの回答
Hi Jennifer,
Thank you so much for your fantastic review!
We’re delighted to hear that you found the ordering process easy, the delivery quick, and that your plant arrived in excellent condition.
We’re also pleased you were happy with the price. We really appreciate your support.
Hannah, Customer Care 🌱
Good to deal with
2026年7月4日
simply plants からの回答
Hi Robert,
Thank you for your kind review!
We really appreciate your feedback. We hope to have the opportunity to help you again in the future.
Hannah, Customer Care 🪴
simply plants からの回答
Hi Hayley,
Thank you for your fantastic review!
We’re so pleased to hear you were happy with our prices and fast delivery. We really appreciate your support.
We hope to see you shopping with us again soon.
Hannah, Customer Care 🌿
Absolutely dreadful- I know it’s hot…
Absolutely dreadful- I know it’s hot but plants arrived dead and partly dead. Should never have been despatched and order not accepted if they cannot guarantee good condition
2026年8月17日
simply plants からの回答
Hi Carol,
Thank you for taking the time to leave us a review.
I’m sorry to hear about the condition in which your plants arrived. This is certainly not the quality we expect from our products.
I did try to call you this morning, but unfortunately I was unable to reach you. I have now sent you an email regarding this issue, and I hope to speak with you soon so we can resolve this for you.
Hannah, Customer Care
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