I have two neurodiverse children and we have always been able to find suitable items at Sister Sensory for all our needs. We have never had an issue with any item received. Correspondence is great and... もっと見る
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The order process was simple. Customer service was great. I had a problem with how my autofill filled in my address. This was sorted out with a simple phone call from the Sister Sensory office ladies.... もっと見る
It was an easy process to arrange the order to be paid through an NDIS invoice. My main take-away was that the shipping process was not ideal - while the packaging did label it as fragile, it was plac... もっと見る
企業が回答しました
After seeing a speech pathologist at a feeding clinic for my 15 month old they referred me to Sister Sensory for chew training and feeding tools. I purchased the Ark P grabber and ProSpoon. I was cont... もっと見る
企業が回答しました
企業情報
当該企業による記述
Being a large online store of Educational and Sensory Products servicing Australasia, we are able to cater to a wider range of audience, with a motive to bring about a change to the way children and adults with special needs learn the ways of life. We also have a storefront based in Melton, Victoria. We are a family owned Australian Business that has been helping families since 2016. At Sister Sensory, we cater to these unique requirements. We’re the one stop sensory shop for those looking for sensory toys. We strive to stock a variety of different toys, sensory tools and educational products to offer something for every child, providing new challenges and stimulating new experiences. Sister Sensory's range is full of Sensory Products and Toys, Educational Games & Puzzles, Support Aides, Oral & Chews Items, Educational & Therapy Books, Fidget and Tactile Products, Weighted Items, Timers, Visual Aids , Classroom Resources, Aromatherapy, Fine and Gross Motor Products , Writing Solutions and many more items . We are fully NDIS registered. We offer afterpay and zippay.
連絡先
Factory 4/4 Brooke Court, 3337, Melton, オーストラリア
- 0401 689 313
- sales@sistersensory.com.au
- sistersensory.com.au
4.8
優良
182件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sister sensory, the one stop shop!
I have two neurodiverse children and we have always been able to find suitable items at Sister Sensory for all our needs. We have never had an issue with any item received. Correspondence is great and everything has always arrived promptly. We have shopped with Sister Sensory several times and will continue to do so going forward. Even love receiving the personal 'With compliments' cards that come with each package!
2024年5月3日
自発的なレビュー
Excellent and fast ordering and service
Sister sensory are my go to for fidgets and learning aids for my daughter who has ADHD and a intellectual impairment. Fast easy and excellent service
2024年4月2日
Easy to order with fast delivery I love…
Easy to order with fast delivery I love the weather crystals I’m mesmerised on how it changes
2024年3月27日
Excellent Service
The order process was simple. Customer service was great. I had a problem with how my autofill filled in my address. This was sorted out with a simple phone call from the Sister Sensory office ladies. I would definitely use this company again!
2024年3月27日
Excellent service
Excellent service, fast delivery. Things packed carefully. Reasonable price and wide range of games.
2024年3月17日
Sister Sensory からの回答
Your 4-star review is truly appreciated . We value your feedback, and it helps us maintain the high standards we aim for. We can't wait to welcome you back again. We are also sorry that the delivery took longer than expected - no fault of our own.
Works for the Fur Babies too
I actually emailed Narelle to let her know that her site was actually recommended to me by my pet rehab nurse. One of my lab boys had knee surgery a couple of weeks ago and she suggested the balance pad to help strengthen the muscles in his hind legs as it forces his weight to shift back when he steps onto it with his front paws.
Our rehab nurse has recommended this site to thousands of other fur parents going through rehab and I didn’t know if Narelle was aware that she is not only helping all the beautiful children and all the beautiful fur babies as well.
Ordering was super easy and the sister sensory products are exceptionally well priced. To purchase the identical balance pad but from a pet shop ranged from $150-$200. I will definitely be recommending Sister Sensory not just to my fur mums but my friends with kids also. There were lots of awesome products.
2024年3月26日
Sister Sensory からの回答
Alexandra your 5-star review is truly appreciated . We value your feedback, and it helps us maintain the high standards we aim for. We can't wait to welcome you back again and we hope your fur baby recovers quickly...
Sister Sensory からの回答
Your 5-star review is truly appreciated . We value your feedback, and it helps us maintain the high standards we aim for. We can't wait to welcome you back again.
Great customer service and products
After seeing a speech pathologist at a feeding clinic for my 15 month old they referred me to Sister Sensory for chew training and feeding tools. I purchased the Ark P grabber and ProSpoon. I was contacted shortly after placing my order by a representative at Sister Sensory to say the grabber was out of stock. With their assistance I was able to choose a grabber that was actually more appropriate. I was very impressed by this and grateful they were able to assist me with what I needed, and they were spot on.
2024年3月6日
Sister Sensory からの回答
Your 5-star review is truly appreciated . We value your feedback, and it helps us maintain the high standards we aim for. We can't wait to welcome you back again.
Prompt delivery with well packaged…
Prompt delivery with well packaged items, happy with the order!
2024年3月5日
Sister Sensory からの回答
Your 5-star review is truly appreciated . We value your feedback, and it helps us maintain the high standards we aim for. We can't wait to welcome you back again.
Great range of sensory items
Great range of sensory items, very responsive and fast delivery!
2024年3月15日
Sister Sensory からの回答
Your 5-star review is truly appreciated . We value your feedback, and it helps us maintain the high standards we aim for. We can't wait to welcome you back again.
Quick order fulfillment and delivery
Quick order fulfillment and delivery. No fuss. Love the product
2024年3月14日
Sister Sensory からの回答
Your 5-star review is truly appreciated . We value your feedback, and it helps us maintain the high standards we aim for. We can't wait to welcome you back again.
Shipping process could be improved
It was an easy process to arrange the order to be paid through an NDIS invoice. My main take-away was that the shipping process was not ideal - while the packaging did label it as fragile, it was placed in a soft plastic bag which feels to me slightly counter-intuitive. It was also not addressed as shipped from Sister Sensory and was, I'm assuming, instead placed in the name of the person who brought it to the post office. Shipping was definitely on time for estimates, so that's a positive!
2024年3月14日
Sister Sensory からの回答
Hi Steph, thank you for your 4-star review it is appreciated . We value your feedback, and it helps us maintain the high standards we aim for. In regards to the feedback unfortunately we have been working with Australia Post to change to our company name- it takes time.. The actually shipping process is not the issue -as you received tracking and were able to see the estimate of arrival time and I have passed on the feedback to production concerning the package. We can't wait to see you again.. Have a great day.
Thank you for the amazing products
Thank you for the amazing products and customer service! I am a NSW Occupational Therapist and was so excited when I stumbled over your page. I am looking forward to the unique games I purchased and I know the kiddies are going to love them!
2024年3月13日
Sister Sensory からの回答
Your 5-star review is truly appreciated . We value your feedback, and it helps us maintain the high standards we aim for. We can't wait to welcome you back again. That's is so great that you found us Rachel we will have heaps more games coming soon..
Unfortunately the item arrived damaged
2024年3月12日
Sister Sensory からの回答
Hi Jodi, we are sorry the Jari stool arrived damaged - no fault of ours. We quickly have organise a replace for you. The Jari should be arriving soon.
Happy with product and service.
2024年2月25日
Sister Sensory からの回答
Your 5-star review is truly appreciated . We value your feedback, and it helps us maintain the high standards we aim for. We can't wait to welcome you back again.
Great range of products
Great range of products and great customer service. Easy online ordering and the option to pick up from or shop instore. Fast processing of order.
2024年3月7日
Sister Sensory からの回答
Your 5-star review is truly appreciated . We value your feedback, and it helps us maintain the high standards we aim for. We can't wait to welcome you back again.
Sister Sensory からの回答
Your 5-star review is truly appreciated . We value your feedback, and it helps us maintain the high standards we aim for. We can't wait to welcome you back again.
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