Sixbynico レビュー 

Absolutely appalled at the service from here! Unfortunately my husband fell poorly on the day I was supposed to attend.
We received a voucher for our wedding although upon booking you have to put your card details in, I did this as I had no plans to cancel.
Unfortunately as stated above my husband fell poorly and we had to cancel, I rang both resteraunts and cancelled and was reassured my card wouldn’t be charged as I had cancelled via the phone , they also told me they didn’t even have my booking on the system anyway…..so not to worry!
BEWARE! As if you do have to cancel in an emergency the company will proceed to take £45.00 per person, a total of £90.00 from my card even though I was reassured nothing would be taken.

Now I would understand if it was a small cancellation fee, but the whole bill? And to be previously told I wouldn’t be charged, it’s appalling!

The company have been nothing but rude, they have told me they will reimburse me with a voucher, why would I want a voucher when I already have a gifted voucher from my wedding? I just want my hard earned money back.

I would understand if it was a small fee but the total bill, it’s daylight robbery.

Do not enter your card details into their system!!!!!!! As if you do have a family emergency or unfortunate situation they WILL take a huge amount of money from your bank account!!!!

Disgusting

Do not recommend and will not be visiting!

On the whole the food was very good although we found a couple of dishes were nearly cold and they had run out of focaccia bread. Very helpful with wine choice however we felt extremely rushed, each dish seemed to be delivered at speed with a very quick description of what it was and as soon as the last remnant of dessert was eaten then bill was delivered and we were asked to vacate the table. There was no one in the bar waiting to take our table. Such a shame to be rushed, it really spoilt the experience and our celebration.

I went with my mum to the most recent Amalfi Coast menu (Greek) at the Canary Wharf branch of Six by Nico.

We were greeted by the most amazing host, Jasim, who stayed with us the whole menu.

He explained in great detail, every course and wine pairing, and was extremely helpful throughout.

The food was incredible, the experience even more so.

Thank you Jasim for your kind attention to detail!

The first 3 courses were a little underwhelming however, the second 3 and the optional extra arancini more than made up for it. Especially the trio of pork course. The wine pairings were great and our waiter Jordan was amazing, very down to earth and helpful.

Just had a great meal from the Amalfi menu at Six By Nico in Leeds. Service was very good - our waitress Liv was fantastic. For me the gnocchi was particularly good with so many flavours, but we enjoyed every course. I would agree that the portions are not huge but the food is rich and tasty and we did not leave feeling hungry. Perhaps some people prefer quantity over quality

We went out for an anniversary celebration in Six by Nico in Oxford. Nice restaurant and we felt welcome.
We had the Amalfi Experience taster menu which was reasonable but not inspiring.
Unfortunately, we missed a lot of the information on the dishes because we just could not understand the servers - enthusiastic but rushed delivery and even with repetition, difficult to hear.
Obviously this is a taster menu so there will be different things to try, not all of which will be to your taste. Even for a fussy eater like me, lots to have a go at but overall, nothing really stands out as a memorable dish.
My wife is the foodie but having requested the extra prawn course, it turned out to be heavily encased in batter and very greasy. Once the batter was removed, much nicer - but that misses the point. Not a well-made dish.
The comments we made were responded to and the prawns were removed from the bill, so well done for this.
Our major gripe is the final cost. When we booked - a few days before the meal - the price on the web was shown as £42 (and still is - just checked). When we sat at the table, the menu showed £50 which is disingenuous at best.
Perhaps we should have challenged this but when you're out for a celebration meal, that is the last thing on your mind.
Overall, on the disappointing side and more expensive than expected. Would we do this again? Probably not.

We've not eaten yet at the Birmingham Six by Nico but I have to commend Neil at Reservations for sorting out a problem with our booking. He was amazing & went above and beyond. If the service he's initially provided is anything to go by we're in for a tremendous evening - woohoo

Aberdeen -Amalfi menu
Ive read a lot of the reviews to guage what other people are saying as I don’t like giving bad reviews. It wasn’t bad - the quality of the food was very good but the service was very slow and we received 3 apologies for the wait on 3 of the 6 courses. Also it was all lukewarm. We went for the wine pairings which was something I was particularly looking forward to as in the past I have been blown away by the expertise of the sommeiller in selecting the appropriate wine to balance a course. However first time at SixbyNico and although I enjoyed 5 out of the 6 wines, I didn’t think they all matched particularly well with the courses. However, still very enjoyable and it was nice that they allowed us to share the wine between two of us, so serving us 50 ml each instead of 100ml. I do love wine but I like it to compliment the food and not take centre stage, so that was perfect for us.
We started off with a very knowledgeable server who talked us through the components of each of the first two courses, which I do find very interesting. However this had trailed off by course 3 and our waiter was very polite and friendly but not as knowledgeable which I found a bit disappointing.
Sadly I did need to visit the bathroom during one of the long (and apology accepted for) extended waits between courses and I did need to bring the condition of the bathroom to the attention of a member of staff.
So quite nice but not blown away and a few things need attention, in my humble opinion. I did expect more.

I am Mexican and I must say that I did not understand the hole experience, it was not my country’s dishes, it is pricy and disappointed, go to Lupillo tacos if you want to get a real Mexican testing or you can go after as you will get in total about 7 spoons of food after finishing their menu

This restaurant needs to think a bit out of the box. It specialises in it’s taster menus. But if you want to purchase a voucher as a gift, you can only buy monetary vouchers ( why not just give cash). As it’s a gift I didn’t want to purchase something with a price tag attached. Phoned customer service and they said ( computer says no) though at times like Christmas it says yes. Asked if they could do something, explaining my dilema. And their mantra is NO.
Not exactly customer focused I’m only trying to give custom.
Thankfully many restaurants do. So my custom goes elsewhere. A lucky insight to their customer service values.
My reply

I appreciate you following up via email after your phone call.
I acknowledge you don't wish to leave a price tag on a gift voucher, however, the monetary value will be visible when using as part/rull payment or the experience.
That is not a worry, please do feel free to take your custom elsewhere.
Regards,
Elle
Six By Nico
Customer Relations and Reservations
T: 0141 248 3938

Having read these reviews I feel vindicated in my complaint about our awful experience at Fitzrovia yesterday.
The food was actually good but the courses were rushed.
We told them we had a voucher that had been bought for a Christmas present by our daughter. The date on the voucher was 5 June. Christmas Day when we got the voucher is 25 December. They told us it was no longer valid and would not accept it. I am afraid I insisted and spoke to a manager who did, in the end agree to take it. Of course they are VERY happy to take the money for the voucher 6 months in advance…. Day light robbery!! My advice to those considering buying vouchers or eating there is STEER WELL CLEAR! There are plenty of other caring eateries out there!!

I imagine that there will be loads of image conscious people with large bank balances, small appetites and no requirement for a reasonable wine choice for whom this restaurant is extremely well suited.

But for us, this was pretentious nonsense!!! Six courses that comprised 10 mouth fulls in total but cost our party of 4 north of £450 and left us all feeling in need of a kebab!

We started with pre dinner drinks, the limited drinks list was supplemented by an offer from the waiter to make whatever cocktail we might want but after “no” to the first 3 requests we settled for two thimbles of warm Prosecco £9 each, and two flat G&Ts £19 each (yes 19).

Anyway after drinks we entered the restaurant with expectations high. Chose wine from the seriously limited wine list (not the wine flight which seemed to have been constructed by the bloke who stocks the wine aisle at the local Happy Shopper) and waited….further disappointment ensued when the eagerly awaited Red wine was warm, not 21st century centrally heated house room temperature but it appeared to have been on in an oven at gas mark 6 for 30 minutes!

The food was, for the most part tasty, although the pork morsel was dry and over salty….there was just not enough of it! Very much the emporer’s new clothes!!

Service was at best “ok” but the discretionary service charge of 12.5% was laughable.

There are better places to spend this sort of money on in almost any town around the country.

We won’t return!!!

I have been a few times to both London branches and feel that whilst the food is on the expensive side when it comes to value for money, the food is yummy, the experience is something different, and the ambiance is nice. The portions could be a bit bigger but other more expensive tasting menus are similar in size so I think the small portion size is just part of the tasting menu experience. There are sides you can order as additional courses but they are quite pricey.

Overall I would recommend Six By Nico but suggest that diners with a larger appetite have a snack before dining.

Although you get 6 courses they are very tiny even minuscule when it came to the fried mars bar could have been any old sweet in batter the size of a malteaser ! Most of it wasn’t that great , the fish was probably the best but only because a bit bigger than a golf ball . And if you like going to the toilet in the Dark great my guess is to hide the normal stuff you find ..
AND ADDING a SERVICE CHARGE they call discretionary they also add another £1 for some charity THEY embark on embarrassment if you dispute it ,, UK IS NOT AMERICA get lost with your tipping calling it a service charge

After wanting to go for a few years, we were left disappointed by the experience.

Was gifted vouchers for a meal for two and a drink, and by time we went to use it, the taster menu had gone up by £10 pp.
Try finding pricing on their website, spent 10 mins and still couldn’t find it anywhere. I wonder why.

Appreciate its a taster menu but for £42 the portions sizes were really poor. Add on a 12.5% service charge, a £1 pp charitable donation, and even room left on the bill for a tip and your almost at £50pp before you have to go to McDonald’s to fill up some more after!

Yes u can ask for the service charge and charitable donation to be removed but most won’t want the embarrassment of asking and will reluctantly pay it like we did.

They say the charity is close to Nicos heart but not enough for him to give up £1pp of his profits to gift, it’s up to the customers to do on top of over priced food and drink.

After what was meant to be a gift for us, ended up costing me £37 on top when my mum thought she had given us enough for the taster menu and a drink each.

The food was nice though but just not value for money and not really an experience. Bare minimal on table, no place mats, one set of cutlery, paper napkin. Cafes have been set up with more effort. Warm welcome and staff were nice. We expected a more luxurious setting for what we were paying and the way this establishment is marketed.

It’s all about the buck here and sadly it showed and we won’t be back. Have previously bought as a gift too but having experienced this tonight, I won’t buy again unfortunately.

Had the chippy menu at the new Oxford branch. Dish 1 was bland,tiny drizzle of oil and no cheese,had to add the curry sauce from the chip part to give it flavour. Dishes 2-5 were good. Dish 6,the dessert,was dissapointing. The sorbet was revolting and the small deep fried mars bar ball only tasted of batter. The accompanying wines weren’t great either, the whites were tepid in temperature and the dessert wine tasted like a cheap glass of red. The music was too loud. Our waitress was brilliant though, knowledgable and friendly.

Leeds:-
A warm welcome and shown to an end table for two.

This run of tables for two are too close to each other; there’s little point in polite service with your free hand safely stored behind your back if your derrière is right in the face of the guests on the table behind you as you serve and those guests are trying to eat. And that happened on at least eleven occasions; one for every course and one for each wine pairing.

We had to make our server aware of the complimentary welcome drink & snacks; the booking confirmation either didn’t impart as far as the restaurant floor or he simply forgot. Either way he assured us he was blameless and it was down to us.
Prosecco, sourdough & chicken parm were excellent additions; thank you for your hospitality.

However no sooner had they arrived than first course turned up. We were asked if we were ready and said no. Back it went to the pass where it sat for the next ten minutes or so.

It was tasty enough when re-served but obviously, by now, lukewarm at best; none of the courses were particularly warm.
And before it’s said that we should have sent it back, it shouldn’t have been served in the first place.
And where was the cookie? The one in the Instagram posts was no where to be seen.
Tbh the aesthetics of the courses photographed to sell the experience and those that made it to the table was vast.

Course 2 was split between classic & vegetarian and the flavours and textures of both were on point.

Course 3 was again split and again there were no negative comments regarding the tastes and textures; Hazlenut Ragu was exemplary and extremely well executed.

Course 4 was coalfish which was a tad dry but acceptable.

Course 5 chicken; again very tasty.

Course 6 dessert was, for us, a complete taste failure. The crumble and sorbet nearly held their own but the main event had nothing about it. Bland both in taste and consistency. In our eyes original NYC apple pie wasn’t well served at all with this course.
Our server brought dessert wine foc as he felt that might lift the course. Whilst I appreciated where he was going, we don’t think Lazarus could have resurrected it. Each to their own and I’m sure others were happily served by it.

We weren’t asked if we required coffee. There were no draught products; a tap explosion in the cellar was the explanation. Bottles of beer were cold and glassware chilled.

The atmosphere is very brisk & consequently service feels like it’s hurtling at you, and by you, at great speed; rattling off what each course consisted of was well intentioned but became strangely hypnotic and eventually lost all meaning.
There’s more staff whizzing past tables & expediting the stairs en masse than you can shake a stick at, but catching anyone’s eye was an art form.
And I’m with Brian Turner; please don’t serve hot food on stone cold plates.

Our bill was incorrect and had to be reissued, and when we tried to pay by American Express we were told the restaurant didn’t support the card and that we’d have to “collect our points elsewhere”.
We found this to be a quite frankly bizarre and rude assumption to articulate to a guest; and as it happens in this instance, entirely incorrect.
It wasn’t the only fatuously pompous remark of the evening either.
C’est la vie.

This was a gift from family and we enjoyed the food experience but some tweaks are needed before we’d return.

Pretentious and overpriced. Had a sandwich when I got home.

Amazing restaurant and great services. I cannot speak highly enough about my recent experience at the new restaurant opening in Oxford. The food and drinks were excellent, the service so impressive. The interior design of the restaurant is exquisite. This is the best and finest new restaurant in Oxford and I am
looking forward to my next visit.