Very happy with my experience from the initial meeting with the in store sales team, surveyor and installers who prepared each room to minimise dust etc and completed the job in a very clean and tid... もっと見る
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Second time that I’ve used SJB Sash Windows. I would highly recommend them. Great service from start to finish, always kept me up to date in progress and work was carried on time. Everyone I dealt wit... もっと見る
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The whole process was professional and painless, apart from a slight delay at the start when the fitter got injured on another job. The surveyor obviously knew what he was talking about and the fitter... もっと見る
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From the initial appointment to discuss my window requirements, to the recent installation, everything went smoothly and I’m delighted with the finished job that SJB Sash Windows have completed.... もっと見る
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企業情報
さまざまな外部ソースから提供された情報
We’re a family-run business specialising in both manufacturing and installation of traditional sash windows. Although we mainly install our sash windows in London & the south-east of England, our sash window services reputation is known much further afield.
連絡先
4.8
優良
349件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lovely Team From Start To Finish
They were a really lovely team from start to finish, from the sales through confirming the works to the team who did the fitting. Everyone was so kind and happy to answer all my questions. Super friendly and honest regarding what works best for the property and what is more cost-effective. Couldn't recommend them more.
2023年5月26日
自発的なレビュー
Sjbsashwindows からの回答
Good Afternoon SJ,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
happy with the quality of my windows…
happy with the quality of my windows they were for my big bedroom and the shipping was also fast thanks a lot
2023年6月7日
自発的なレビュー
Sjbsashwindows からの回答
Good morning Carlos,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
SJB windows review SE23
SJB windows were recommended to me by a friend. They were great from start to finish. All staff friendly and professional. We are very pleased with the end result. Highly recommended.
2023年5月22日
Sjbsashwindows からの回答
Good morning Jonny,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Excellent service throughout
First class service from placing an order, site assessment to installation. Helpful and knowledgeable support staff. A pleasure to work with such a professional company.
2023年5月31日
自発的なレビュー
Sjbsashwindows からの回答
Good morning Andrew,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Brilliant job
Brilliant job - managed to fit double glazed windows into existing frames that were too thin for other companies to tackle.
2023年5月14日
Sjbsashwindows からの回答
Good morning David,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Great company’s
Right from the start SJB we’re professional and responsive. The windows and doors look great and are much admired. Nothing to fault them on. Would use them again.
2023年5月2日
Sjbsashwindows からの回答
Good morning Ian,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Top quality in every aspect.
Fantastic service from first point of contact with Jake in the office, through Paul in sales, Terry who surveyed and through to the highly professional team of three fitters. We are incredibly happy with the service received. These quality wooden sash windows look amazing, are competitively priced, and were fitted with zero fuss and minimal disturbance to the day to day running of the house. They cleaned up after themselves and even took away our nasty ‘70s secondary glazing units! We will be using Sjbsashwindows again next year for a further 7 windows.
2023年5月10日
Sjbsashwindows からの回答
Good morning Rupert,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Excellent Experience all round
Excellent customer service before and after replacements were installed. Installation easy, stress free and the fitters were very friendly and easy to work with. End result was fabulous, looked like my windows hadn't been replaced, and house was left clean and tidy. Thank you and would highly recommend.
2023年4月23日
Sjbsashwindows からの回答
Good morning Julie,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Professional and attentive
Very happy with the final result of our window and door. The team was very attentive throughout the whole process and we are really pleased with how everything was fitted. Thanks!
2023年4月5日
Sjbsashwindows からの回答
Good Morning Victoria,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Sjbsashwindows からの回答
Good Morning A. Gagnier,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Very professional and well organised
Very professional and well organised. Amazing customer service
2023年4月16日
Sjbsashwindows からの回答
Good morning,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
High Praise
I can't praise this company highly enough. From initial contact to completion, the project was highly organised and efficient. I would like to thank Rob, Michael and Marcel for their excellent work installing five windows for me as well as the calm and diligent way in which they carried out the work. Very competitive pricing too. I had a quote from another company which was half as much again. Many thanks to everyone I dealt with.
2023年4月17日
自発的なレビュー
Sjbsashwindows からの回答
Hi Catherine,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Very good workmanship
Very good workmanship and quality of final product. Painting and finish on all the windows was great. The number of days during the fitting did drag on somewhat -5 in total - where originally we had expected to be done in 4. Overall we were very pleased.
2023年3月26日
Sjbsashwindows からの回答
Good morning,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
It is a shame we did not get the full 5 stars and would love to understand other than the extra day what we could improve on?
Whilst carrying out the work, we felt the extra day would really bring out the wow factor in our installation process and glad this was recognised.
Kind Regards,
The SJB Team
Fantastic product and service
Fantastic product and service, couldn’t rate highly enough. Paul provided an impressive pitch and initial demo of the product - even my dad, a UPVC double glazing manufacturer of >30 years, was impressed with the quality of the product and the details on fitting. On price, the initial quote came in 25% below a comparable company and product. Terry did an excellent job on the specification and replicated the horn design on the existing 120yo windows. CJ and team were painstaking in attention to detail on the fitting and finishing. Some windows genuinely look as though they have always been in our SE London Edwardian terrace - but we already feel the impact of the heat retention and noise reduction. Thank you!
2023年3月27日
自発的なレビュー
Sjbsashwindows からの回答
Good morning,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
A great long term service
SJB completed our last set of windows having worked with us patiently over 6 years to replace all the windows in our Victorian era property in a conservation area. They were very helpful in all aspects including drawings for planning permissions, meeting conservation area requirements for materials and workmanship, plus their communications and installers were always high quality and easy to deal with.
2023年3月30日
自発的なレビュー
Sjbsashwindows からの回答
Dear Andrew,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Great job
Joby did a very good job of installing 3 sash windows for us, efficient, tidy and punctual, and great care taken with the finish around the windows. We are very pleased.
2023年3月24日
自発的なレビュー
Sjbsashwindows からの回答
Dear Charlotte,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Fantastic Service
We had 5 wooden sash windows replaced SJB did a fabulous job.
Paul, who came to assess our windows and provide the quote was the reason we ended up going with SJB. Compared to other companies [local and national] he was by far the most knowledgeable and thorough.
Jacek did a great job of fitting them and was tidy, friendly and on time every day - Even though it was snowing!
The windows themselves look absolutely perfect. Would highly recommend.
2023年3月14日
自発的なレビュー
Sjbsashwindows からの回答
Dear Laura,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Impressed with the great work making good after the installation!
I was amazed at how quickly the guys completed the installation and very happy with their workmanship. They made a good job around the window opening as I feared that my walls had loose plaster & it would be a major task.
2023年2月22日
自発的なレビュー
Sjbsashwindows からの回答
Dear Sally,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
A thoroughly professional firm
A thoroughly professional firm selling a high end product. Not the cheapest on the market but you certainly get what you pay for. The quote system was extremely thorough so you know exactly what you are getting. The front sashes were of a decorative tombstone design and the replacements are an exact replica of the originals despite being double glazed. The work was completed on time and to a very high standard with any mess cleared up. A quality control visit was made before they were signed off as finished.
2023年3月10日
自発的なレビュー
Sjbsashwindows からの回答
Dear Nick,
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
Well managed and a good result.
Very clear process. Detailed quote and implementation plan. Clear and frequent communications. Nice finished product.
2023年2月20日
Sjbsashwindows からの回答
Dear Paul
Thank you for your kind words and taking time to review, we really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best and please keep us in mind for future works for yourself, friends and family.
Kind Regards,
The SJB Team
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