Very happy with my experience from the initial meeting with the in store sales team, surveyor and installers who prepared each room to minimise dust etc and completed the job in a very clean and tid... もっと見る
企業が回答しました
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Second time that I’ve used SJB Sash Windows. I would highly recommend them. Great service from start to finish, always kept me up to date in progress and work was carried on time. Everyone I dealt wit... もっと見る
企業が回答しました
The whole process was professional and painless, apart from a slight delay at the start when the fitter got injured on another job. The surveyor obviously knew what he was talking about and the fitter... もっと見る
企業が回答しました
From the initial appointment to discuss my window requirements, to the recent installation, everything went smoothly and I’m delighted with the finished job that SJB Sash Windows have completed.... もっと見る
企業が回答しました
企業情報
さまざまな外部ソースから提供された情報
We’re a family-run business specialising in both manufacturing and installation of traditional sash windows. Although we mainly install our sash windows in London & the south-east of England, our sash window services reputation is known much further afield.
連絡先
4.8
優良
349件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Would definitely recommend
Really happy with the final product. The whole process was really straightforward and I have recommended SJB to friends.
2024年5月1日
Sjbsashwindows からの回答
Dear Matthew,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service. I have passed your kind words on to Bobby.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
All the best for the future.
Kind Regards,
The SJB Team
Sjbsashwindows からの回答
Dear James,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service. I have passed your kind words on to Bobby.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
All the best for the future.
Kind Regards,
The SJB Team
Good quality windows
Good quality windows. Staff very pleasant to deal with. Did the work exactly on time and cleaned up well after they had finished
2024年4月29日
Sjbsashwindows からの回答
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service. I have passed your kind words on to Bobby.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
All the best for the future.
Kind Regards,
The SJB Team
Sjbsashwindows からの回答
Dear Mr Hopkins
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service. I have passed your kind words on to Bobby.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
All the best for the future.
Kind Regards,
The SJB Team
Bobby was great … did a fantastic job…
Bobby was great … did a fantastic job the windows look great and was really good
2024年4月16日
Sjbsashwindows からの回答
Dear Mr Potu
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service. I have passed your kind words on to Bobby.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
All the best for the future.
Kind Regards,
The SJB Team
Would recommend to all
Great communications. Clear messaging. Fair pricing. And really professional work. Would recommend to all.
2024年4月8日
Sjbsashwindows からの回答
Dear Sam,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
All the best for the future.
Kind Regards,
The SJB Team
Absolutely wonderful job for a second…
Absolutely wonderful job for a second time. He even stayed to paint a wider area round my windows at no extra charge to make things look properly fab. Thank you!!
2024年3月25日
Sjbsashwindows からの回答
Dear Ursula,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
All the best for the future.
Kind Regards,
The SJB Team
the first installers should have solved and warned to the company and the client of the problems that occurred
The first installers were not very communicative but generally correct. When they finished installing the doors I indicated that it seemed to me that there was a lot of separation between them and they did not close properly, but they did not pay much attention to me. That was when the next day I called Glen Whitaker to inform him and he very efficiently and kindly sent me an installer to correct the hinges and adjust the doors to close properly to prevent air from passing through. The problem was corrected, thank you! But after a few hours I realized that there was another problem, the lock did not close with the key... so I called the company again and another installer came back to see the problem. The installer could not solve the problem and a new lock had to be ordered...Finally, after a few days, another installer came with a new lock and the problem was finally solved. In my point of view, the first installers should have solved and warned to the company and the client of the problems that occurred and not making the client responsible for making all the calls, informing the company of each problem every time.
2024年3月4日
Sjbsashwindows からの回答
Dear Mr Batalla,
We are saddened that we did not receive a more positive review from you. As you have described, you reported that you had difficulty operating your doors the day after they were installed, to which arrangements were made for one of our team to attend that same day to make some adjustments, and after this visit your initial concern was resolved. Unfortunately, the following day you had trouble locking the doors with the key. Arrangements were made for one of our team to attend that same day. During this visit, the euro cylinder was found to be faulty. As I’m sure you can appreciate these things can happen from time to time. A replacement was ordered and it’s fitment carried out promptly once received. We were responsive to your contact and the problem was resolved quickly. Although not the 5 star review we strive to achieve, this review should give anyone reading this the reassurance that if an issue does arise with one of our products, it will be rectified immediately.
Regards,
The SJB team
Sjbsashwindows からの回答
Dear Kieran,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
All the best for the future.
Kind Regards,
The SJB Team
Sjbsashwindows からの回答
Dear Raymond,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
All the best for the future.
Kind Regards,
The SJB Team
Excellent service
The whole process was great from start to finish. Great communication throughout. A considerate company that were understanding of budget restrictions and gave options to help with these.
The installers were very friendly, clean and efficient, they even finished the work ahead of schedule.
There were two minor defects that we spotted with the windows after installation, SJB sent an installer round that same day to fix these. Can’t fault their excellent service.
2024年3月20日
Sjbsashwindows からの回答
Dear Jinny,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
All the best for the future.
Kind Regards,
The SJB Team
Super friendly and efficient…
Super friendly and efficient installation. SJB measured up and made the window bespoke.
I am delighted. Top job. Thank you.
2024年3月21日
自発的なレビュー
Sjbsashwindows からの回答
Dear Raymond,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
All the best for the future.
Kind Regards,
The SJB Team
Sjbsashwindows からの回答
Dear Josh,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
We will see you in the not too distant future.
Kind Regards,
The SJB Team
3 new sash windows
Blago, who installed the windows, did a beautiful job, was utterly professional and courteous at all times, and stayed late to finish the job, without a murmur. The customer service was very efficient and professional too.
2024年2月27日
Sjbsashwindows からの回答
Dear Rebecca,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best for the future.
Kind Regards,
The SJB Team
Sash windows for bathroom and bedroom
I had two sash windows installed, in a bedroom and the bathroom, and I’m very pleased with the result. Both the windows look great. I’m very happy that I went with the advice of Paul, who suggested having just the bottom window in the bathroom frosted. It was a good idea - there’s a lot more light and it looks lovely. The fitters arrived on time, completed the work well without rushing and cleared up afterwards. All in all an excellent experience, and if I need any more new windows, I will definitely go to SJB again.
2024年2月12日
自発的なレビュー
Sjbsashwindows からの回答
Dear Anne,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best for the new year ahead.
Kind Regards,
The SJB Team
SJB were friendly and efficient from…
SJB were friendly and efficient from the start. Chris was really helpful with the planning and then the installation was very smooth and the finish is excellent, with very little work required to snag after they were done.
2024年1月25日
自発的なレビュー
Sjbsashwindows からの回答
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best for the new year ahead.
Kind Regards,
The SJB Team
Absolutely on spec and arrived earlier…
Absolutely on spec and arrived earlier than originally anticipated as extra bonus. Fitters were efficient, tidy and friendly.
2024年1月29日
Sjbsashwindows からの回答
Dear David,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best for the new year ahead.
Kind Regards,
The SJB Team
This company is great
This company is great. They do what they say, on time and are a joy to deal with. The people who actually installed the windows were delightful and efficient.
Highly recommended.
2024年1月23日
Sjbsashwindows からの回答
Dear Gwen,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best for the new year ahead.
Kind Regards,
The SJB Team
Sjbsashwindows からの回答
Dear Abdi,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best for the new year ahead.
Kind Regards,
The SJB Team
The company is meticulous in ensuring…
The company is meticulous in ensuring that they have accurate details and measurements regarding your order. This thorough attitude to detail is continued when I had the windows installed as the preparation was excellent and the final installation went smoothly and with impressive professionalism and skill.
2024年1月8日
自発的なレビュー
Sjbsashwindows からの回答
Dear Deborah,
Thank you for taking the time to leave feedback and for your kind words. We really appreciate your feedback as this helps us improve our service.
We do strive for customer satisfaction, so this is great news that we have achieved this again.
From everyone at SJB we wish you all the best for the new year ahead.
Kind Regards,
The SJB Team
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