I was somewhat skeptical at first as the Company not located in the USA. But after reading extensively regarding Roller Blades , I felt this Company was the best in all the knowledge I needed to buy... もっと見る
企業が回答しました
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Just got back from low tide at the beach….sand was well packed. I was cruising with the wind…lots of fun especially with tunes on. Split my time between Colorado and South Carolina….no issues with s... もっと見る
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They’re unfortunately no longer making the skates I’ve purchased, but at least I got a pair before they ran out! I love these styles of quads. Wish they do make more, so I could add some variety to my... もっと見る
I found SkatePro to be a very customer friendly company. They quickly responded to technical questions I had regarding my type of XC skis I purchased. Their shipping was quick, especially when conside... もっと見る
企業情報
SkatePro について
当該企業による記述
SkatePro was founded in 1996 and has grown to become one of the leading international online action sports shops. The company sells and delivers goods to more than 25 countries across Europe and North America.
SkatePro specializes in equipment, accessories and clothing for scooters, skates, boards, BMX, surf and winter sports and sells products for all skill levels and age groups.
The company strives to be trustworthy, professional and competent in relation to sales of products, service, and customer experience. SkatePro’s staff share a passion and knowledge for action sports, and will always be on hand to advise and assist their customers.
Whether you plan to be active on the streets, the slopes, or the water, SkatePro should be your trusted retailer of choice.
The current product range covers:
• Pro Scooters
• Skates & Ice Skates
• Skateboards & Longboards
• Surf & Wakeboards
• Skis & Snowboards
SkatePro also offers the option to create custom-built products:
• Scooter Builder
• Skateboard Builder
• BMX Bike Builder
• Snowboard Package Builder
• Aggressive Skates Builder
SkatePro specializes in equipment, accessories and clothing for scooters, skates, boards, BMX, surf and winter sports and sells products for all skill levels and age groups.
The company strives to be trustworthy, professional and competent in relation to sales of products, service, and customer experience. SkatePro’s staff share a passion and knowledge for action sports, and will always be on hand to advise and assist their customers.
Whether you plan to be active on the streets, the slopes, or the water, SkatePro should be your trusted retailer of choice.
The current product range covers:
• Pro Scooters
• Skates & Ice Skates
• Skateboards & Longboards
• Surf & Wakeboards
• Skis & Snowboards
SkatePro also offers the option to create custom-built products:
• Scooter Builder
• Skateboard Builder
• BMX Bike Builder
• Snowboard Package Builder
• Aggressive Skates Builder
連絡先
4.1
ほぼ満足
176件のレビュー
ネガティブなレビューの 100％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
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Best Rollerblades for Kids .
I was somewhat skeptical at first as the Company not located in the USA. But after reading extensively regarding Roller Blades , I felt this Company was the best in all the knowledge I needed to buy a good quality product for my Grandkids. They made it easy to order, ask questions , and a trustworthy company for sure . Thanks . Nola Raitz
2025年12月10日
自発的なレビュー
SkatePro からの回答
Hello,
Thank you so much for this wonderful review! We truly appreciate your trust and are delighted to hear that our guidance and product knowledge helped you feel confident in your purchase. It means a lot to us that you found the experience easy and reliable, especially when choosing something special for your grandkids. Thanks again for your kind words!
// Your SkatePro Team
SkatePro からの回答
Hello,
Thank you for your review! We’re glad to hear you’re happy with the fast shipping and the quality of our products. We hope you enjoy your purchase :)
// Your SkatePro Team
My 90 lb son got a faulty board he…
My 90 lb son got a faulty board he literally used it for less than a hour on flat ground and did pop shuv it landing one foot on the tail and one on the front truck. And the board gave way like it was 2 plys. They offerd 20$ gift card and the grip tape and shipping cost me more than that. Dont buy there !
2025年12月8日
自発的なレビュー
SkatePro からの回答
We’re sorry to hear about the damaged board. We contacted you to request the order number in order to review the claim, but unfortunately did not receive a response. The solution offered was based on our claims department’s assessment. If the damage had been confirmed as a manufacturing defect, a replacement or refund would have been provided. Unfortunately, without further feedback, we are unable to continue reviewing the case./ SkatePro Team
Excessive hidden fees
Charged 100 bucks for a "duty free" service and 35 DOLLAR SHIPPING! FOR A 100 DOLLAR SCOOTER! Do not buy from here, they do not fairly price and have hidden fees. LOTS of them.
Update, turns out it’s just trumps stupid tariffs. Thanks for reaching out skate shop!
2025年5月9日
自発的なレビュー
SkatePro からの回答
Thank you for your review.
Due to newly imposed U.S. tariffs on goods, we are facing increased import costs.
Unfortunately, this means we've had to add a surcharge to cover these import costs.
These adjustments are necessary for us to continue offering high-quality gear to the USA.
Both the surcharge and the shipping costs are shown in the cart and check-out, so our customers have a chance to opt out of ordering with us before placing the order. There are no hidden charges or fees after the order is finalized.
/Team SkatePro
SkatePro からの回答
Thank you very much for the kind review.
Team SkatePro
I had to return a part and without any…
I had to return a part and without any issues I got a refund. Great client support. Can highly recommend!
2025年4月29日
自発的なレビュー
SkatePro からの回答
Thank you so much for the awesome feedback!
we hope to see you order with us again in the future!
Pretty fast shipping to USA which was…
Pretty fast shipping to USA which was impressive since skates came from Europe. I love my Iqon ACT WZ Team Skates. I was a figureskater previously and so I find these wizard frames really smooth with the rockered style I can sink into my edges and do footwork. Super fun!
2025年4月8日
自発的なレビュー
SkatePro からの回答
Sounds amazing! Thanks for sharing both your experience with the product and from purchasing with us :)
/Your SkatePro Team
SkatePro からの回答
Thank you very much for the kind review. We appreciate it very much.
Good product selection
Good product selection, good prices, quick shipping. Very satisfied.
2025年1月19日
自発的なレビュー
SkatePro からの回答
Thank you for the kind words.
We hope to see you again!
/Team SkatePro
Great Customer Service
I purchased a pair of ski bindings from skate pro, they shipped in a very timely manner from Europe to the United States. The bindings did come with the wrong size binding breaks, however customer service was contacted and promptly fixed the mistake by sending the correct bindings to me. I was very satisfied with my experience with SkatePro. Mistakes happen, that’s life, but skate pro I believe is dedicated to customer service and in my case did the right thing in a timely manner and in a way that I was satisfied with. Their customer service hours are limited, but that’s understandable. I would recommend skate pro to anyone who has a need for extreme sports or outdoor activity gear and will definitely pursue and possibly buy more from their website in the future if they have something I need. It’s also nice to support a company that’s not a big box store that rivals the big box stores in customer service and shipping speeds.
2025年1月26日
自発的なレビュー
SkatePro からの回答
Thank you very much for your kind words.
We hope to see you again!
/Team SkatePro
Quick shipping, excellent communication
Skatepro ships very quick & packages their items well. My package arrived on time and in perfect condition, and there was good tracking information as it was being shipped.
2024年11月16日
自発的なレビュー
Ordered skateboards for Christmas…
Ordered skateboards for Christmas without a ton of buffer. They shipped fast and arrived fast. I was a little nervous because of the international shipping. Price was great, skateboards were great. What else could you ask for...
2024年12月20日
自発的なレビュー
SkatePro からの回答
Thank you for the nice words!
It really means a lot!
//SkatePro Team 🛹🛴🎿❤️
Overall excellent products and delivery
2024年11月8日
自発的なレビュー
SkatePro からの回答
Thanks for the wonderful words! It really means a lot to us!
//SkatePro Team 🛹🛴🎿❤️
Their scooters are great except for the…
Their scooters are great except for the price but i love their site so far and they have great service!!!
2024年11月7日
自発的なレビュー
It's been a month since I ordered
It's been a month since I ordered, and my order has not even left Germany yet. I wish i would not have ordered from them. This is an ongoing problem because when you make a purchase it even says you can print a "lovely card" to give "as a place holder". Basically if you haven't ordered from this company 2 months or more before you need a product buy from somewhere else.
2024年10月15日
自発的なレビュー
SkatePro からの回答
Hi Jaron.
We are very sorry to hear about this unfortunate situation. We have requested some information from you so we can check your order and hopefully find a solution to this. If you can please supply us this information, we will gladly investigate this case. We have experienced huge delays with one of your distributors in some countries, and it sounds like your order have been a part of this delay.
Have a great day :)
I would give zero star If I can.
I would give zero star If I could.
Zero costumer service,my order is in 'shipping process ' for 2 weeks,no respond through email,no option to call,it's always 'after business hours'
No cancelation option, so I'm just hanging here with no money back. I sent few emails,filled contact form ,what else can I do here??
2024年9月29日
自発的なレビュー
SkatePro からの回答
Thank you for your feedback. We apologize for the problems you encountered. We recently struggled with long delays on the UPS end. According to the information you received from us in response to your emails, we have refunded the delivery costs as compensation. You can find our helpline hours on our website./ SkatePro Team
Poor Quality, Terrible service
Terrible service. Ordered scooter and wheel had a bad vibration out of the box. I sent them numerous pictures and videos and they just blamed me for causing a flat spot on the wheel even though that's how it was out the box. Paid $200 for a piece of garbage. If your customer service is to blame the customer, you won't last.
2022年12月19日
自発的なレビュー
SkatePro からの回答
Thank you for taking the time to share your feedback to us. We apologize for the inconvenience, but we would still like to help you out. So if you feel like you do not agree with our assessment, please, write to us so we can reevaluate the case. We remain at your disposal.
No Australian support
They trade under an Australian domain, but do not offer a return service from Australia. Australian buyers look elsewhere.
Edit, after response from SkatePro...
After buying from an "Australian site" with a 365 day return policy, you would not expect to self fund a return to Denmark.
2023年8月2日
自発的なレビュー
SkatePro からの回答
Thank you for taking the time to share your feedback with us.
We have that information visible in our policy. Goods can be returned but it has to be done through a self arranged shipping method.
We are working with our partners to also be able to offer returns service to Australia in the future.
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