Skilled Funded Traders レビュー 

Skilled Funded Traders からの回答

2024年3月12日

Dear Violetta,

Thank you for sharing your feedback about your experience with Skilled Funded Traders. We're sorry to hear that your expectations have not been met and that recent changes have impacted your ability to trade.

The entry distance requirement only applies to Limit/Stop Orders. These decisions are made with careful consideration, and we apologize for any inconvenience they may have caused. Our goal is to provide a fair and sustainable trading environment for all our clients.

Regarding the delay in resuming trading, we are working diligently to resolve any outstanding issues and ensure that our traders can start trading as soon as possible. We appreciate your patience during this time.

Please reach out to our support team at support@skilledfundedtraders.com with your account details, this will allow us to further look into any of your concerns.

Your feedback is important to us, and we are committed to improving our services. We hope to have the opportunity to restore your confidence in Skilled Funded Traders.

Best regards,
Skilled Funded Traders Support Team

Skilled Funded Traders からの回答

2024年3月5日

Dear Werner Hauer,

We're sorry to hear about the difficulties you've experienced with receiving your credentials and the lack of response to your emails. Providing timely support and clear communication is a priority for us, and we apologize for any inconvenience this has caused.

We want to ensure that this issue is resolved as quickly as possible. Please reach out to our support team at support@skilledfundedtraders.com, and we will prioritize getting your credentials to you promptly. Additionally, if you could provide us with any details or reference numbers from your previous communications, it would help us expedite the process.

Thank you for bringing this to our attention, and we appreciate your patience as we work to address your concerns. We're committed to providing a positive experience for all our traders and hope to resolve this matter to your satisfaction.

Best regards
Skilled Funded Traders Support Team

Skilled Funded Traders からの回答

2024年3月5日

Dear Bedro Cox,

We sincerely apologize for the inconvenience you've experienced with your account being frozen and the difficulties in reaching our customer support. It's concerning to hear that you've had trouble contacting us through various channels, and we want to assure you that we are committed to resolving this issue promptly.

To help us address your concerns more effectively, could you please provide us with your email address or order number associated with your account? This information will enable us to locate your account details and investigate the cause of the freeze.

Alternatively, you can reach out to our support team directly at support@skilledfundedtraders.com, and we will prioritize your inquiry to ensure that it is addressed as quickly as possible.

We understand the frustration this situation has caused, and we appreciate your patience as we work to resolve it. Our goal is to provide a seamless and supportive experience for all our traders, and we hope to have the opportunity to restore your confidence in our services.

Thank you for bringing this matter to our attention, and we look forward to assisting you.

Best regards,
Skilled Funded Traders Support Team

Skilled Funded Traders からの回答

2024年3月5日

Dear Maria Lascurain,

We're sorry to hear about the difficulties you're experiencing with accessing your client dashboard and the challenges in reaching our support team. We understand how frustrating this can be and are committed to resolving this issue as quickly as possible.

To assist you more effectively, could you please provide us with your email address or order number associated with your challenge? This information will help us locate your account and address the problem with your credentials.

Alternatively, you can reach out to our support team directly at support@skilledfundedtraders.com, and we will prioritize your inquiry to ensure that you receive the assistance you need.

We apologize for the inconvenience this has caused, and we appreciate your patience as we work to resolve this matter. Our goal is to provide a smooth and supportive experience for all our traders, and we hope to have the opportunity to improve your experience with our services.

Thank you for bringing this to our attention, and we look forward to assisting you.

Best regards,
Skilled Funded Traders Support Team

Skilled Funded Traders からの回答

2024年3月12日

Dear Mohammod Musthofa,

Thank you for sharing your feedback about your experience with Skilled Funded Traders. We're sorry to hear that you've encountered issues with our support response time.

Our intention is to maintain a fair and sustainable trading environment, and sometimes this requires adjustments.

Regarding the delay in our live chat response, we apologize for the inconvenience this has caused. A 12-hour wait time is not acceptable, and we are actively working to improve our support response times to ensure that traders receive timely assistance. Your issue should not take a month to resolve, and we are committed to addressing it as quickly as possible.

We value your feedback as it helps us improve our services. If you have any further concerns or need assistance with your trading platform issue, please reach out to our support team at support@skilledfundedtraders.com, and we will prioritize your inquiry.

We strive to be a serious organization run by actual traders, and we regret that your experience has not reflected this. We hope to have the opportunity to restore your confidence in our evaluation firm.

Thank you for bringing these matters to our attention, and we look forward to assisting you.

Best regards,
Skilled Funded Traders Support Team

Skilled Funded Traders からの回答

2024年3月5日

Dear Derrick Kemboi,

We're concerned to hear about your negative experience and the serious accusation in your review. At Skilled Funded Traders, we are committed to maintaining transparency and integrity in all our operations. We take allegations of scamming very seriously and would like to address any issues you may have encountered.

If you could provide more details about your experience or specific concerns, we would greatly appreciate the opportunity to investigate the matter further and resolve any misunderstandings. Our support team is available to assist you at support@skilledfundedtraders.com.

We value your feedback and are dedicated to ensuring a fair and supportive environment for all our traders. We hope to have the chance to restore your confidence in our services.

Thank you for bringing this to our attention, and we look forward to hearing from you.

Best regards,
Skilled Funded Traders Support Team

Skilled Funded Traders からの回答

2024年3月5日

Dear John Macapagal,

We're sorry to hear that your experience with Skilled Funded Traders has been unsatisfactory. We take all feedback seriously and are committed to providing the best possible service to our traders.

If you could provide more details about the specific issues you encountered, we would greatly appreciate the opportunity to address your concerns and improve your experience. Our support team is here to assist you and can be reached at support@skilledfundedtraders.com.

Thank you for sharing your feedback, and we hope to have the opportunity to provide you with a better experience in the future.

Best regards,
Skilled Funded Traders Support Team

Skilled Funded Traders からの回答

2024年2月29日

Dear Jeet Jatt,

We sincerely apologize for the inconvenience you've experienced in not receiving your login ID for the Skilled Funded Traders challenge. We understand the frustration this may cause, and we're here to resolve this issue as quickly as possible.

Please reach out to our support team, who is available 24/7 via chat on our website or by email at support@skilledfundedtraders.com. Provide them with your email address and/or order number, and we will ensure that any issues with receiving your account credentials are rectified immediately.

Your satisfaction is our top priority, and we're committed to providing you with the support you need. Thank you for bringing this to our attention, and we look forward to resolving this matter for you promptly.

Best regards,
Skilled Funded Traders Support Team

Skilled Funded Traders からの回答

2024年3月1日

Dear Frankie,

We are deeply sorry to hear about the inconveniences and frustrations you've experienced with our evaluation firm. We take your feedback seriously and want to assure you that our primary goal is to provide a transparent and fair environment for all our traders.

We apologize if any changes to our rules have caused confusion or dissatisfaction. Please rest assured that any updates or changes made by our business are effectively communicated to traders and the community, allowing traders to make informed decisions going forward.

We regret to hear that you feel your voice has not been heard. We value open communication and encourage all traders to share their feedback. We are committed to addressing any concerns and improving our services based on the input we receive.

If you have any unresolved issues or specific concerns, we encourage you to reach out directly to our support team at support@skilledfundedtraders.com. We are here to listen and work with you to resolve any outstanding matters.

Thank you for bringing these issues to our attention, and we hope to have the opportunity to regain your trust.

Best regards,
Skilled Funded Traders Support Team

Skilled Funded Traders からの回答

2024年3月1日 に更新

Dear Armaan Gupta,

We sincerely apologize for any inconvenience caused by the removal of MT5 from our platform. We understand the frustration this may have caused, especially if MT5 was a key factor in your decision to join Skilled Funded Traders.

Please be aware that MT5 currently no longer be available after February 29th. We are committed to assisting our traders during this transition and exploring all possible solutions to address your concerns.

Regarding your request for a refund on your challenge, we encourage you to contact our support team at support@skilledfundedtraders.com so we can review your case and determine if a refund is an available option. We value your time in our evaluation firm and want to ensure that your concerns are addressed fairly and promptly.

We appreciate your feedback and are dedicated to improving our services and communication to better meet the needs of our traders.

Best regards,
Skilled Funded Traders Support Team

Skilled Funded Traders からの回答

2024年3月4日

Dear Erkan Iseni,

We are sorry to hear about your recent experience with Skilled Funded Traders. We understand your frustration and would like to address your concerns.

Our records indicate that your account underwent migration to a new trading platform during which trades were automatically closed out on a set deadline if they were not manually closed by traders. We apologize for any inconvenience this may have caused and for any lack of communication you experienced during this process.

Regarding your position that hit the take profit (TP) level and your progress in Phase 1, we take such matters seriously and are committed to reviewing your case thoroughly. We want to ensure that all traders are treated fairly and that any issues are resolved promptly.

Please reach out to our support team at support@skilledfundedtraders.com with your account details and any proof you have regarding your position and Phase 1 progress. We are here to assist you and address any issues you may have.

Thank you for bringing this matter to our attention, and we hope to have the opportunity to resolve your concerns and improve your experience with our evaluation firm.

Best regards,
Skilled Funded Traders Support Team

Skilled Funded Traders からの回答

2024年3月1日

Dear Melvin Justin,

We are deeply concerned to hear about the breach of your account due to a dashboard issue and the lack of support you've experienced. Please accept our sincerest apologies for the inconvenience and frustration this has caused you.

We take feedback to our evaluation firm very seriously, and we are committed to investigating this matter thoroughly to ensure that it is resolved promptly. Our live chat is available 24/7, and it remains the best way to contact our support team for immediate assistance. We encourage you to reach out to us through live chat or email us at support@skilledfundedtraders.com so we can address your concerns and provide the necessary resolutions.

We understand the importance of timely communication, and we regret any delays in responding to your inquiries. Your feedback is invaluable in helping us improve our services, and we are dedicated to ensuring that your experience with Skilled Funded Traders is a positive one.

Once again, we apologize for the difficulties you've faced, and we hope to have the opportunity to regain your trust.

Best regards,
Skilled Funded Traders Support Team