Skin Pharmacy レビュー 

232
•
TrustScore 5段階評価の4.5

4.3

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Finally found a simple and easy skin care prescription what is delivered same day or next day with everything skin care dreams

5つ星のうち1の評価

Do not order from this company I ordered a product over £100 did not arrive tried several times to track item supposedly sent by Royal Mail left messages no one actually called me back then when I di... もっと見る

5つ星のうち5の評価

I had quite an unusual request with a tight turnaround time which the Skin Pharmacy were able to help with and execute perfectly. Thanks so much for your help and being able to facilitate my order - v... もっと見る

5つ星のうち5の評価

THANK YOU so much to the customer service team at Skin Pharmacy!! I missed a delivery of my favourite Skin Ceuticals products that I really needed. You could not have been more helpful in making sur... もっと見る

企業情報

  1. スキンケア クリニック

当該企業による記述

Authorised Stockist of Medical-Grade Skincare from Trusted Brands.


連絡先

4.3

優良

TrustScore 5段階評価の4.5

232件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.3

すべてのレビュー

(232)

過去12か月のレビュー数: 36件

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5つ星のうち5の評価

The best place for medical skincare

I’ve been a loyal Skin Pharmacy customer for years and wouldn’t trust anyone else with my skincare needs. Their curated range—especially SkinBetter and ZO—is exceptional, and I swear by their results. The team is incredibly knowledgeable, always offering personalized advice to match my skin’s needs. Their professionalism, fast delivery, and top-tier customer service keep me coming back. Highly recommend!

2025年4月10日
自発的なレビュー
5つ星のうち5の評価

The best curation of skincare online!

Skin Pharmacy offers a beautifully curated selection of dermatological brands I know, love, and trust. The online shopping experience is seamless, and my favourite part is the personal skincare concierge — such a thoughtful and genuinely helpful touch.

If you're a skincare enthusiast or just serious about having the best online retail experience, I couldn’t recommend it more! 😊

2025年4月24日
自発的なレビュー
5つ星のうち5の評価

I discovered Skin Pharmacy through…

I discovered Skin Pharmacy through their service speaking with dermatological experts. I was never pressured to buy any of the products they recommended but was an interesting experience to discover innovative products and ingredients new to me!

2025年4月24日
自発的なレビュー
5つ星のうち5の評価

Great products and service

I have purchased various products from Skin Pharmacy over the past few years.
The skincare experts have been incredibly helpful in suggesting appropriate products for my skin type and skin concerns.
I had previously been using a serum containing vitamin C which had been causing redness and dry skin, when I switched to the products Selay recommended I noticed improvements within a week.
Products arrive in beautiful packaging and they've all produced great results for my skin.

2025年4月21日
自発的なレビュー
5つ星のうち5の評価

I have been ordering my ZO holy grail…

I have been ordering my ZO holy grail products from Skin Pharmacy for years now, the skin experts are always available on what's app for any Qs or concerns too! The best, most effective skincare products and excellent customer service! thank you!

2025年4月4日
自発的なレビュー
5つ星のうち5の評価

Best company website to order skincare

After having a really bad experience at a company that does skincare and aesthetics- I got my lips done and they messed me up and implied it was my fault and I was never comfortable going back after that but needed my Zo skincare!! I found skin pharmacy and contacted one of the lovely employees who called me and helped me activate my account earlier in summer this year and I could not be happier with the service I receive from this company!! I nearly always receive a freebie which I love and think is so sweet.
I just received my order this morning it was a big order and I cannot emphasise enough how amazing this company is, fast delivery even at this time of year I really didn’t expect it to come so soon and on top of that the packaging inside smelt unreal- no idea what yous used but even my partner was sniffing the box as it smelt so lovely lol. Also as I spent so much this time I got two free items and I’m very excited to try!

Please don’t be put off by the negative reviews after reading I think people maybe don’t fully understand the concept of the website- how the subscription so you don’t run out works and the expense of the goods. I mean they are expensive but it’s totally worth it in my eyes as it’s proper medical skin care. You have to pay extra for the finer things in this life, it sucks but it’s just how this world works!! Worth every penny in my opinion

2024年12月31日
自発的なレビュー
Skin Pharmacy ロゴ

Skin Pharmacy からの回答

Dear Nicolle,

Happy Holidays! Hope you had a lovely Christmas. Thank you so much for your kind words, really appreciate it and glad you’re liking our packing spray. I will ask a member of the team to get in touch privately with the details :)

5つ星のうち1の評価

Worst company

Worst company. Don't deal with. Packaging damaged. Over priced. Very poor customer service. Go elsewhere

2024年12月18日
自発的なレビュー
Skin Pharmacy ロゴ

Skin Pharmacy からの回答

Dear John,

I'm sorry that the team were not able to offer you a higher discount of 17.5% as requested, that would not be fair on our other clients. Our prices are fixed with no individual discounts

Please note, TrustPilot is NOT authorised by Skin Pharmacy so some of the reviews are not verified and website not routinely checked. Please email the team at hello@skinpharmacy.com if you have any questions

5つ星のうち1の評価

I ordered products on subscription from…

I ordered products on subscription from the website but found I wasn’t using them as quickly as expected. By the time my third subscription payment was taken, I still had an unopened bottle left plus half a tube of my other order. I reached out to the team to cancel the order, but they informed me that cancellations are only allowed after three subscription cycles. My options were to pay a £17 cancellation fee (on a £38 product), accept a store credit, or have the product delivered that I didn't require.

I find it extremely unfair to be charged to cancel a subscription before the third cycle, especially since the order hadn’t even been dispatched. This policy completely disregards customer satisfaction. Instead of gaining a loyal, long-term customer, they’ve lost my business entirely. A very disappointing experience.

2024年12月3日
自発的なレビュー
Skin Pharmacy ロゴ

Skin Pharmacy からの回答

Dear MM,

I'm sorry to hear that you are not happy with the subscription service. Our subscription service is in place to ensure you never run out of your favourite products, you can adjust the replenishment intervals to fit your schedule. We do have a minimum of 3 cycles before pausing or cancelling a subscription, which is clearly highlighted in the subscription section.

Please note, TrustPilot is NOT authorised by Skin Pharmacy so some of the reviews are not verified and website not routinely checked. Please email the team at hello@skinpharmacy.com if you have any questions

5つ星のうち1の評価

I was using zo clearing kit and it was…

I was using zo clearing kit and it was not perfect but my skin was improving and I decided maybe medical grade skincare is it for me. I message their skin expert who prescribed two new addition for me, Alumier retinol 0.5 and skin science eventone cream both of them was up to £250. I bought them as a struggling student cause I want a good skin. I noticed this little bump for a while but I assume retinol will break your skin to repair your skin, only for me to wake up one day it’s everywhere, I mean my skin is so rough, I didn’t get the even skin I paid for and I’m leaving more damaged than ever. I never came with perfect skin, my skin problem, was hyperpigmentation, uneven skin , and oily skin that’s it. No acne, no rough bump but now they have left me damage.
P.S Don’t ever contact their skin expert for skincare advice, the ZO I was using was recommended by another Aesthetician and since skin pharmacy was cheaper, I decided to leave her and follow their recommendations.

2024年6月18日
自発的なレビュー
5つ星のうち1の評価

SCAMMERS

SCAMMERS. SKIN PHARMACY STOLE MY MONEY , LIED AND SAID IT WAS DELIVERED WHEN IT WASNT. AND SAID THERE WAS PROOF OF DELIVERY. WHEN I CONTACTED THEM THEY AVOIDED ANSWERING AND GOT SCARED AND REFUNDED THE WHOLE AMOUNT BACK. DO NOT BUY FROM HERE. THE WEBSITE IS A SCAM.

2024年3月27日
自発的なレビュー
Skin Pharmacy ロゴ

Skin Pharmacy からの回答

Dear Atika,

I checked your notes and can see that your order was successfully delivered with proof of delivery and GPS co-ordinates confirming drop off location.

Please note, TrustPilot is NOT authorised by Skin Pharmacy so some of the reviews are not verified and website not routinely checked. Please email the team at hello@skinpharmacy.com if you have any questions

5つ星のうち1の評価

Poor product

Poor product. Night moisturiser has a broken pump, had to remove the top to access the product.Cream not good, a cheap product, ineffective, yet not cheap to purchase. Packaging looks like it was designed by a nine year old girl. Will never purchase any skincare from this company again.

2024年2月20日
自発的なレビュー
Skin Pharmacy ロゴ

Skin Pharmacy からの回答

Dear Wenda,

I was not able to locate any orders for Wenda Porter, would you be able to share your order number so we can look into this for you.

Please note, TrustPilot is NOT authorised by Skin Pharmacy so some of the reviews are not verified and website not routinely checked. Please email the team at hello@skinpharmacy.co.uk or check our verified review at Review.IO http://tinyurl.com/SkinPharmacyReviews

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