Skinsider レビュー 

Super fast delivery. Loved it.

Very helpful and very quick. Great customer service. Thank you to Nick from the support team for helping with my lost parcel. :)

This website sells real products as it’s in the official Skin1004 retailer list. Happy with my order, it came within 3 working days in perfect condition.

I receieved my parcel within 2 days and that was jnexpected. All the korean products are 100% original. Highly recommended

Skinsider is my go to for skincare and has been for the last few years. Really love Korean skincare and Skinsider have a wide range of choices all at reasonable prices. My only qualm is sometimes the restock period can be quite long for certain products.

Shipping is always super speedy usually the same day or next morning if ordered late! Customer service is great aswell.

Poor communication. I have placed an order and didn’t get any email. Send them message and email but no reply.

Still waiting if i will receive my order. Will not order from this company again

Delivery came super quick and I’m really happy with my product!

Could not have been happier to have found this site. Great range of products/promotion and fast delivery. 100% recommend.

Very positive experience. I was quite happy with the range of products they offer and the price point.

Speedy delivery and lovely products. They always pop some free samples in with the package too which is nice.

Super quick delivery and very good price. even better than Stylevana which is unusual

Amazing range of products with good prices. Customer support is excellent and very professional! I will definitely continue buying from them.

I received my order so quickly and without any issues. It was excellent service! Thank you.

Good products, quick delivery

I had previously used Korean skincare and wanted to get back to using it again. I follow Skinsider on instagram and reached out to them for some advice on my skin concerns. They were extremely helpful and recommended certain products to use. Everything they have recommended has been perfect for my skin. I wouldn’t order from anywhere else. Fast delivery, free samples and reward points!! What more could you want

Update:

They have replied with lies. They offered me a refund but not on the condition that I provide details from the courier but I’ll be closing the claim with PayPal. It’s clear that Skinsider is not a trustworthy company my review remains the same so not use or risk being ripped off

. The customer service is shocking

Like most of the reviewers have stated the delivery service from Skinsider is abysmal and they claim to not had any other issue with deliveries even though the reviews on trustpilot would say otherwise.

I’ve ordered an item via PayPal. The item was not delivered when I checked the delivery address. I noticed that the street name was missing from the order. I contacted Skinsider who claimed that the address was correct as per the order and customers have an option to update the address. I found this very odd as I place many orders via PayPal and the reason why I use PayPal is that my address is automatically pulled through. Anyway, on this occasion I went into PayPal to check. There was not an issued with my address. I’ve placed many orders via PayPal since my order with Skinsider and there’s been no issues with my address. So I decided to check it for myself. I placed an order with Skinsider again via PayPal and I noticed what happens. When the order is place my correct address is displayed via PayPal. Once I click confirm I’m redirected back to the Skinsider website and the order is automatically confirm with no option to check or update the address as claimed by Skinsider.

I took screen shots to prove what happens and asked the to refund on this second order which they did.

I raised a claim via PayPal for a refund.

At the same time Skinsider contacted the delivery company who then contacted me asking me if I was able to track down the parcel. I explained that based on the picture taken by the driver I didn’t recognise the door and there was no door number so there was no way I would be able to trace this item. I ask Skinsider for either a refund or a new item and here is what they said. They want to send me a replacement item, but they are unable to do this until I close the claim in PayPal. Why the hell would I close the claim for an item and I haven’t received? The instructions from PayPal is clear that you are to leave the case open until the item is received.

Two weeks later and I’m still waiting for a refund or the item to be replaced

So my warning to anyone reading this review is to avoid using their company

Easy to find products

Love shopping from Skinsider, they are so helpful and give great advice for products for your skin type. Highly recommended ordering from them.

fast delivery for orders.
good products

they have amazing genuine products but they need to restock stuff sooner like the anua cleansing oil and the skin 1004 sunscreens !!!

It was very easy to navigate the website and the delivery came very quickly.