SkipTheDishes レビュー 

I truly believe skip needs to be boycotted!!! In sudbury, skip ads up to 50 percent to the original price! And the drivers take multiple orders so 90 percent of the time it’s cold or the wrong order.. ordered burgers and fries for 3 of us and would normally be 51 dollars.
With skip it was 109 dollars with tip. That’s insane and it was so cold we
Could not enjoy anything. And no customer service at all. Skip
Needs to go!! They are all
Similar ( uber/door dash) but customer
Service is way better with them.

I'm so sick of this company. Their drivers CLEARY pick and choose the orders. Your order will be picked up then they drive to the other side of city. I tip well always, but I wish there was an option to change your top afterwards. I didn't tip 20% to watch my food being driven all over the city. Then I get cold food. Just done. I won't ever use them again.

No proper online/support. Order was not properly prepped. No support from chat team.

These guys are thr absolute worst for delivery. It takes them over an hour to get a mcdonalds order delivered. I tried one last time and still the same. Time to move to Uber eats

I ordered food and it made me and my gf very sick. I messaged them where they told me I couldn’t get any refund because of previous refund requests. I literally had never made a refund request before this and had ordered on this account many times. They went ghost when I explained this.

TERRIBLE Costomer service 10 out of 10 Do not recommend.

I would give it a 0 stars if I could. Tried to reset my password after not ordering for a while, and customer service was utterly useless.

I ordered from a near by restaurant, but noticed that the driver went to pick up my delivery and did not move for quite some time, so I contacted them to learn their car broke down. I contacted a rep at Skip The Dishes and requested my order be redone and redelivered, but was told the order was canceled and a credit was issued and that there would be No restitution or compensation for this mistake, just sorry - try again. Not Classy!

Skip app did not take the future date and place a order for our office for ASAP in stead of Wednesday. I tried multiple time with Skips help desk to get the order cancelled after dealing with 3 representatives they didn't cancel the order.
I call the restaurant to cancel the order as the date was not taken they tell me to talk to skip I talk to skip and skip gives me the run around. Never again.

Absolutely abysmal customer service. I don't know how they manage to remain in business.

I ordered food through Skip The Dishes for the first time. I spent $23.64 for a single meal and waited for an hour for my food to be delivered. The driver, Filimon, just left the food on the floor. I was puzzled when I saw him and asked him what happened to the food. It was a total disaster inside the bag. It was disgusting and poorly handled. I was furious. I called for a refund, but the operations service emailed me that, due to several requests for reimbursement, they cannot refund my money. What a joke for customer service! They are at fault, but no accountability. I will never use this service! Think twice before you have your food delivered. NEVER use Skip The Dishes!

SkipTheDishes has received widespread criticism for consistently poor service, with numerous customers reporting issues such as missing or incorrect orders, food delivered cold or ruined, deliveries to the wrong address, and unresponsive or unhelpful customer service.

Delivery Failures: Multiple users reported orders delivered to wrong addresses, left outside in cold weather, or not delivered at all despite tracking. One user had their order stolen after being left at a wrong apartment.
Customer Service Issues: Complaints highlight long wait times for chat support, agents abandoning conversations, and refusal to issue full refunds. Instead, customers are often offered skip credits rather than cash refunds, even when requested.
Refund Problems: Many users were charged for orders that were never delivered or were significantly damaged, with Skip refusing full refunds. Some reported being charged twice due to app glitches, with no resolution.
Driver-Related Issues: Drivers have been accused of ignoring delivery instructions, taking long detours, and failing to contact customers. One user noted a driver drove in circles and took over an hour to deliver an order that should have taken 30 minutes.
Company Policies: Critics argue Skip shifts blame to restaurants and drivers while avoiding accountability. Some users claim Skip charges customers even when they cancel, as drivers are paid for claiming orders.
Overall, SkipTheDishes is widely regarded as unreliable and frustrating, with many users switching to competitors like Uber Eats or DoorDash. If you’ve had a bad experience, consider disputing the charge with your bank.

As a restaurant owner we take pride in the food we cook for our guests. So when it comes to take out the food is already comprimised in the sense that the longer it sits you are not getting the same quality you deserve. To make matters worse SKIP has a policy in place where they will send a driver to pick up not one but two orders. This major issue with this is the first order sits in boxes for usually 10 minutes or more while the second order is made. I have expressed my objection to this practice and they tell me it is policy. The result is the guest recieves food that could have been much better if the friver would have left with the one order. It is a cost saving technique by SKIP but a food killer for the restaurant. A truly terrible policy for a company that already takes a huge chunk of money from the restaurants. If you read this review please reach out to SKIP as a consumer and let them know you do not agree with this policy. SKIP is not listening the restaurants maybe they will listen to the customers.

they took 1 hour they didn’t even send a person to get are food

Update: Was able to finally get refund but through their** Instagram massager chat only**. All my emails to skip were ignored. See my issue below and maybe I can help others out who feel lost. Here is my original post: Good luck getting a hold of skip for refund promised. I got over charged by 75.00 for an order that hardly had any stock yet I got charged **charge posted not pending the full amount.**
I'm so done with places that you can't get help so I'm now raising awareness.

Ordered delayed. Received after 90 minutes cold. Waiting 40 minutes for customer service to respond and they offered $5 compensation. Ridiculous. Never again. Uber eats is way better.

Drivers should be accountable for their deliveries. Ensure you have the correct order given to you before you leave the store. We received the wrong order plus the order was in terrible condition. Pizza toppings were slid to one side and up the box.
Delivery driver took no accountability.
Need to stop using these crappy Delivery companies. We will always order directly from a restaurant and pick up ourselves going forward. Skip the terrible middle man!

We paid for our order. Nothing showed up. There is no possible way to contact the company. This company is a complete and total scam. DO NOT ORDER FROM THIS PLACE! Complete con. No follow up. They took our credit card and other information and we got NOTHING! Nothing you can do about it. It's a scam website. AVOID AT ALL COSTS!

So bad. Waited over an hour and my food apparently still wasn't ready; I got the impression Skip just forgot. Then asked me if I wanted my refund on Skip credit -- no. I told them I won't be using Skip again. So bad.