Sleepez レビュー 29

Very quick to ship. Excellent sturdy packaging. Very good communication.

Still get leaks at high pressure;
Ok mask, but still leaks with my 18 setting....
Takes some adjusting to get it right, but it is easier on the bridge of my nose.

The shipping was fast.

The two emails I sent requesting an official receipt were not answered.
I had to text them and a nice lady chatted with me, resulting in a four page receipt which not a “real receipt”. Then, the owner of the company emailed me an official receipt with the part number for the CPAP accessory. All was well at the end. I hope that in the future, if I order from them that it won’t be this much work on my part.

I purchased a higher-capacity battery for my Inogen Rove6. The purchase, shipping, and performance were all perfect.

Great service overall, with clear and effective communication throughout from Rafael, who made the process easy to understand from start to finish.

The testing process itself was straightforward, and the follow-up was just as smooth. I appreciated how the results and next steps were explained in a way that didn’t feel overwhelming.

I recommend Sleepez to anyone looking to find out if they have sleep apnea or explore treatment options.

Very easy to communicate with fast response and accommodating to my needs.

Asking more that I got would be exagerating. I loved the way I was served Thank You.

Rafael is simply amazing! I feel so much comfortable and confident with him. I was able to express my concerns regarding some specific aspects without any hesitation. And so discovering and trying for a first time a CPAP machine is so much easier than expected.

He always takes the time to answer to my questions and his guidance and advice are so appreciated. I highly recommend Rafael!

Couldn't say anything more about how a customer support issue was handled. Rafael went above and beyond. Trusted supplier for sure.

Rafael goes out of his way to make sure I receive my supplies. I would recommend him any time.

I ordered Bongos Rx. The ordering process for the item was straightforward. The item was delivered in good time from Canada. The Bongos Rx have been a welcomed alternative to torturous CPAP therapy and work surprisingly well.
I had a couple of queries and I must say the customer service from Sleepez has been excellent. Thank you Rafael.

No fuss, got exactly what I ordered and arrived on time.

Rafael provided excellent service, right from the beginning. He explained the facts and issues involved with acquiring and using a CPAP machine. He answered my questions (by phone or email) in a very timely manner, and I was very appreciative of the advice he provided. Would definitely recommend Rafael for anyone interested in whether a CPAC might be of benefit to them.

Easy to order my replacement hose and accessories

Good price. No tariff or duty charges for shipping to my US address. Free shipping. Prompt delivery. And I did not have to obtain a prescription from a gatekeeper MD (which is required when buying from US sellers). The product itself is so far not working out but TBD.

rafael is unbelievable. best customer service i've ever experienced. can't recommend highly enough.

I had an issue with France customs during my order, and I want to highlight how outstanding the support was. Rafael from customer service was truly amazing. He handled everything professionally and did what was necessary to resolve the situation. He also followed up with me daily until the problem was fully solved, which is rare and very reassuring.
Beyond the support, the website is serious, reliable, and offers very good prices. This experience really shows how much they care about their customers. I would not hesitate to order again and I highly recommend them.
Merci beaucoup.