I did not make the payment in time to secure the smart box booking however, i needed this box do or die & I called & explained my urgency & staff accommodated & approved my contract. I requested x 3... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Helpful with info on best sized box to order. Answered all questions I had about their service well. Very prompt with delivery & pick-up. Can't comment more as have only just started 6 months contra... もっと見る
企業が回答しました
From the first phone call everyone was extremely informative and helpful. Phone calls and queries were answered quickly. The delivery and pick up process was efficient and timely. Great care was... もっと見る
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Smartbox were a quick solution when I had no option but to move out of my apartment at late notice. Their fees were super reasonable (way cheaper than Taxi Box), staff were friendly and helpful and th... もっと見る
企業が回答しました
企業情報
Smartbox - Melbourne について
さまざまな外部ソースから提供された情報
Smartbox is one of the best storage ideas around. Easy and convenient, Smartbox comes right to the door of your home or office, no matter where you are in Melbourne or Sydney . You have one day (24 hours) to pack your Smartbox unit yourself and then we come and collect it. Your Smartbox is then stored in our secure storage facility.
連絡先
9 Asley Street, 3012, West Footscray, Victoria, オーストラリア
- 1300880800
4.8
優良
78件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Smartbox - Melbourne からの回答
Thank you Ann for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.
Exceptional service
The guys who came to help me were extremely efficient. They handled my fragile items with care and packed the smart box in a logical order. The were knowledgeable about the additional services Smart Box have and I would highly recommend them to anyone moving anywhere… Fabulous service!
2024年1月18日
Smartbox - Melbourne からの回答
Thank you Nicole for your 5 star review! We are so glad you choose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to our hard working team!
Thanks again,
Smartbox Customer Service.
Excellent!!! Highly recommended
Guys were punctual, polite and helpful.
Everyone involved from booking/dropoff/pickup/accounts was very personable and intent on assisting.
Fabulous! Would not hesitate to recommend and use in future.
2023年12月7日
Smartbox - Melbourne からの回答
Thank you Evie for your 5 star review! We are so glad you choose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to our hard working team!
Thanks again,
Smartbox Customer Service.
Helpful and knowledgeable
George in operations is extremely helpful and provided me options to make the transition as easy as possible. Mike at the storage facility is extremely helpful with solutions and very accomodating on containers being delivered.
2023年11月25日
Smartbox - Melbourne からの回答
Thank you Laurice for your 5 star review! We are so glad you choose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to our hard working team!
Thanks again,
Smartbox Customer Service.
So easy to order online
So easy to order online, other places don't have price on website, that why I chose this company.
2023年11月17日
Smartbox - Melbourne からの回答
Dear Jenna,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your excellent feedback, we’ll pass on your kind words to our hard working Smartbox team!
Kind regards,
Smartbox Customer Service.
As a family we have used the Smartbox…
As a family we have used the Smartbox for many years and found it to be very handy and all the staff involved to be friendly and helpful.
I would use the service again if I needed to and recommend it to friends too.
2023年9月11日
Smartbox - Melbourne からの回答
Thank you Kevin for your 5 star review and your ongoing support! We are so glad you choose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.
Reliable
Reliable , on time, the person delivering the box demonstrated how everything worked and was very polite and helpful. They picked the box up the next day in time
2023年9月1日
Smartbox - Melbourne からの回答
Dear Robyn,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Very happy with the service provided
Very happy with the service provided, especially as I was abroad when setting up up the contract for the storage. The whole process has been very smooth and efficient at every point.
2023年7月13日
Smartbox - Melbourne からの回答
Thank you Ranjan for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.
Absolutely amazing
Absolutely amazing, if you are looking for an amazing storage company Smart Box are the ones, from the moment I spoke to Richard and booked to the smart box arriving to then leaving absolutely stress free, and the price is fantastic. Thank you so much for a stress free experience AAAt will only use Smartbox.
2023年6月12日
Smartbox - Melbourne からの回答
Dear Vanessa,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Helpful with info on best sized box to…
Helpful with info on best sized box to order. Answered all questions I had about their service well. Very prompt with delivery & pick-up. Can't comment more as have only just started 6 months contract. Only thing I could mention is, if loading bigger items like washing machine or diningroom table yourself, make sure have enough muscle power to push trolley up ramps into the box. Also
to pull down top of outside cover to shut box up for removal. Took two of us to pull the string/rope together to activate the mechanism.
2023年5月14日
Smartbox - Melbourne からの回答
Dear Corinne,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Great company to work with
They did everything they said they would, no hidden gotchyas. All staff I dealt with along the way from there sales guys and SmartBox driver were real helpful and down to earth people. Kudos to the team at SmartBox
2023年5月9日
Smartbox - Melbourne からの回答
Dear Robin,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Very satisfied
Service excellent. George has been very helpful over the years. Pick up and delivery professional and friendly each time .
2023年5月2日
Smartbox - Melbourne からの回答
Dear Marie,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Dam that dude knows how to reverse a…
Dam that dude knows how to reverse a trailer, I would of put it through the fence!
2023年4月30日
Smartbox - Melbourne からの回答
Dear Chris,
We’re so glad you enjoyed your experience with Smartbox and YES our drivers are the best in the biz! Thank you for your feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Amazing service
2023年4月22日
Smartbox - Melbourne からの回答
Dear Elizabeth,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Smartbox is a personalised &…
Smartbox is a personalised & professional service. They are true to their word. Richard who organised my Smartbox and Frank who delivered it were kind and helpful. My family were having health issues and nothing was an issue. Thank you
2023年3月15日
Smartbox - Melbourne からの回答
Thank you Eliza for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.
Smartbox - Melbourne からの回答
Dear Kate,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
The customer service from the start was…
The customer service from the start was outstanding and very professional, the team communicated every step from start to finish, arrived on time and were very courteous.
More than happy to use them again.
2023年1月19日
Smartbox - Melbourne からの回答
Dear John,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
I would highly recommend Smartbox
I would highly recommend Smartbox.
Well run company and excellent customer service.
2023年1月6日
Smartbox - Melbourne からの回答
Dear Simone,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Smartbox - Melbourne からの回答
Dear Marina,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
The service was exceptional
2022年10月15日
Smartbox - Melbourne からの回答
Dear Jane,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
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