Lovely place nice and clean staff on desk were polite and helpful. The dentist was great talking me through what she was doing so overall a very good place to be and I would highly recommend drakes sm... もっと見る
企業が回答しました

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
Lovely place nice and clean staff on desk were polite and helpful. The dentist was great talking me through what she was doing so overall a very good place to be and I would highly recommend drakes sm... もっと見る
企業が回答しました
I had a checkup appointment. The receptionist greeted me and was very helpful filling in my forms. I saw the dentist and her assistant, they were warm and friendly. Luckily, I've had no problems with... もっと見る
企業が回答しました
Only second time at this location, previously at whalley range ,though some areas of waiting room require T.l.C and access to same difficult if mobility issues ,staff knowledge and care very very g... もっと見る
企業が回答しました
I had a very nerve wracking experience going to the Smart Dental Care branch in Blackburn and was treated by Dr I Rehman and Nurse Anju. I am usually very nervous going to the dentist and felt quite u... もっと見る
企業が回答しました
At Smart Dental Care, we believe everyone deserves to feel confident in their smile. As a trusted local practice serving both NHS and private patients, we take pride in offering high-quality, affordable dental care to the communities we serve. What sets us apart? It’s the people. Our friendly, welcoming teams make every visit feel easy, while our experienced clinicians deliver outstanding care you can trust. Whether it’s a routine check-up or advanced treatment, you're in safe, skilled hands. With locations across the North West of England, Northern Ireland and Dublin and over 250,000 patients cared for, Smart Dental Care is proud to combine the personal touch of a community practice with the standards of a nationwide provider. We’re here for every smile – inclusive, compassionate, and committed to helping you look and feel your best.
当該企業による記述

Dental Essentials

44 New Bank Road, BB2 6JW, Blackburn, 英国

顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100%に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Lovely place nice and clean staff on desk were polite and helpful. The dentist was great talking me through what she was doing so overall a very good place to be and I would highly recommend drakes smart dental care

Smart Dental Care - NewBank Dental Centre からの回答
UPDATED: Angela the practice manager contacted me to arrange a consultation so I can get it checked out tomrrow still not sure what happened but assuming its a mix up with protocol. I appreciate the support from Angela though...
I am absolutely fuming with the shocking service and complete lack of care from Newbank Dental Centre. I called today with an active, rapidly worsening oral infection and a severe, unmanageable foul odour coming directly from between my two front teeth. The infection has gotten so bad that my front teeth are feeling loose and I am terrified I could lose them.Instead of helping me, they booked me for a phone call 18 days away. The dentist completely refused to see me in person, guessing over the phone that I have a cold sore based entirely on an assumption. What makes no sense is that a cold sore would be completely gone in 18 days anyway, yet they still refuse to bring me into the surgery to physically check or save my loose teeth.They completely failed in their duty of care by refusing to offer a remote phone triage or an emergency prescription to help clear the infection, the smell, and save my teeth in the meantime. Leaving a patient completely abandoned with zero medical help for nearly three weeks is dangerous and negligent. I have officially taken this higher to the NHS Integrated Care Board. Avoid this place if you need actual urgent care.

Smart Dental Care - NewBank Dental Centre からの回答
Very friendly and make you feel comfortable do great work highly recommend

Smart Dental Care - NewBank Dental Centre からの回答
The worst incompetent surgery in Blackburn by far. Absolutely waste of time.

Smart Dental Care - NewBank Dental Centre からの回答
A very kind and helpful Dentist, for someone like me who is slightly Dentist- a- phobic its is perfect as all the staff are calm and thoughtful.

Smart Dental Care - NewBank Dental Centre からの回答
The dental nurse explained everything very clearly and confidently Just as she did on my previous visit

Smart Dental Care - NewBank Dental Centre からの回答
Everything from the dentist's personal care. I find it second to none. Booking process with reminders, the staff and service are excellent

Smart Dental Care - NewBank Dental Centre からの回答
I had a checkup appointment. The receptionist greeted me and was very helpful filling in my forms. I saw the dentist and her assistant, they were warm and friendly. Luckily, I've had no problems with my teeth so didn't need any further treatment.. I was advised how to clean my teeth gently and was assured I was doing a good job looking after them. Overall, a good experience!

Smart Dental Care - NewBank Dental Centre からの回答
There was no receptionist at the desk until after 2pm and my appointment was at 2pm. I had to queue for 20 mins which was a struggle for me as I have Multiple Sclerosis. I was in a lot of pain having to queue, you really should ensure there is always a receptionist at the desk.

Smart Dental Care - NewBank Dental Centre からの回答
Arrived a little early and seen quickly by reception and only a few minutes wait for the actual dentist. Everything explained and treated well. Thank you

Smart Dental Care - NewBank Dental Centre からの回答
My dentist make me feel at ease & I'm happy with my treatment .

Smart Dental Care - NewBank Dental Centre からの回答
Great service friendly staff,made me feel at ease during my treatment 🙂

Smart Dental Care - NewBank Dental Centre からの回答
Very pleasant dentist. She explained very clearly what was going on with my teeth and talked me through the x-ray. The appointment did not feel rushed which has happened on previous visits

Smart Dental Care - NewBank Dental Centre からの回答
Very pleased 😊
Enrolled as an NHS patient and was seen within a couple of days. The dentist was very good!!

Smart Dental Care - NewBank Dental Centre からの回答
All staff friendly and helpful . Dentist explained everything very professional

Smart Dental Care - NewBank Dental Centre からの回答

Smart Dental Care - NewBank Dental Centre からの回答
I had an appointment for my wisdom tooth removal. I was very frightened as last time when they took the wisdom tooth out they referred me to specialist but this time my dentist was Aisha.
But she done it very professionally and I didn’t feel any pain just bit of discomfort.
They did charge me which was confusing as it was done on NHS last time. I didn’t understand this bit. Can you explain this please. Why I wasn’t charged last time for my wisdom tooth removal and was charged for another wisdom tooth removal?

Smart Dental Care - NewBank Dental Centre からの回答
The girls on reception are excellent, friendly greeting, knowledgeable & professional. My dentist was also excellent - well done to all

Smart Dental Care - NewBank Dental Centre からの回答
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。