Brock was wonderful. She really took the time to understand my situation and gave me peace of mind throughout the entire loan process.
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I was hesitant to call for a loan because I do not have perfect credit and am on a fixed income but I contacted Smart Lending and was quickly connected with Zach who walked me through the whole proces... もっと見る
企業が回答しました
The Smart Lending approach made our decision easy. We had several loan options to choose from and their credit department walked us thru every step of the way. White glove treatment with a personal... もっと見る
企業が回答しました
The process was quick, efficient, and stress-free.
企業が回答しました
企業情報
当該企業による記述
Smartlending is a trusted leader in financial services, dedicated to simplifying the complex world of personal loans. We understand that navigating today's loan marketplace can be overwhelming, and we're here to guide you every step of they way. With a passion for transforming lives, we empower Americans to overcome financial challenges and build a brighter future.
連絡先
1111 6th Ave Suite 300, 92101, San Diego, 米国
- 866-GET-SMART
- media@smartlending.com
- smartlending.com
I don’t usually leave reviews
I don’t usually leave reviews, but this experience pushed me to speak up.
I have been dealing with a financial dispute with this company and it has been extremely frustrating. From the beginning, things did not feel right. The results they provided did not match my situation and raised serious concerns for me.
I reached out multiple times through email, clearly explaining my issue and asking for a proper resolution. I was not asking for anything unreasonable, just clarity and a fair solution. Unfortunately, I was met with silence. No response, no follow-up, nothing.
What makes this more concerning is that this is a financial service. When people trust a company with matters like this, they expect transparency, accuracy, and communication. In my case, none of these expectations were met.
This whole experience has caused unnecessary stress and left me feeling ignored as a customer. It feels like once they provide their result, they are no longer interested in helping you resolve any issues.
I sincerely hope they improve their customer support and start taking customer concerns seriously, because right now, I cannot recommend this service to anyone.
2026年3月17日
自発的なレビュー
Very friendly and helpful experience
Very friendly and helpful experience. Everything about my situation and the process was explained clearly and in a way that was easy to understand.
2026年1月17日
I’m grateful for their guidance and…
I’m grateful for their guidance and professionalism. They made the process simple.
2025年9月28日
自発的なレビュー
Smartlending からの回答
Hello Hazel,
Thank you for your kind words! We're so glad that our team made the process simple for you and provided guidance.
Zach helped me navigate a loan…
Zach helped me navigate a loan application with ease. He was professional, clear, and very supportive. I would absolutely recommend him and SmartLending.
2025年10月4日
自発的なレビュー
Smartlending からの回答
Hello Hunter,
Thank you for your recommendation! We're so happy that Zach was able to guide you through the process with professionalism, clarity, and a supportive nature. We'll be sure to pass your words along to him!
Smartlending からの回答
Hello Clifton,
Thank you for your kind words! We're so happy that you found our team to be prompt, friendly, and reliable.
I wouldn’t hesitate to use them again.
2025年10月7日
自発的なレビュー
Smartlending からの回答
Hello Darryl,
Thank you for your review! We're glad to hear that you are happy with our services and wouldn't hesitate to use us again.
Smartlending からの回答
Hello Arnold,
We truly appreciate your kind words and are glad that our honesty and professionalism stood out to you!
Smartlending からの回答
Hello Howard,
Thank you for your feedback! We're so happy that you felt our team was there for you when others couldn't.
Smartlending からの回答
Hello Gordon,
Thank you for your review! We're happy that the process felt quick and stress-free for you.
SmartLending made me feel comfortable…
SmartLending made me feel comfortable with my decision.
2025年8月28日
自発的なレビュー
Smartlending からの回答
Hello Martin,
Thank you for your review! We're so glad that our team helped you feel comfortable with your decision.
SmartLending went above and beyond to…
SmartLending went above and beyond to help me.
2025年5月5日
自発的なレビュー
Smartlending からの回答
Hello Harold,
Thank you for your feedback! We're so glad to hear that you felt that we went above and beyond to help. We truly appreciate your kind words!
Smartlending からの回答
Hello Walter,
Thank you for your review! We're happy that the process was stress-free and straightforward.
Smartlending からの回答
Hello Terry,
Thank you for your feedback! We're glad that you found the online application fast and user friendly.
David was extremely thorough when…
David was extremely thorough when helping me refinance my loan. He explained every part of the process, from the rates to the repayment terms, in great detail. Thanks to him, I now have a much better financial arrangement.
2025年3月18日
自発的なレビュー
Smartlending からの回答
Hello Jonathan,
Thank you for your thoughtful feedback! We're so glad that David could make the process clear and beneficial for you.
SmartLending is the best decision I’ve…
SmartLending is the best decision I’ve made for my finances.
2025年5月27日
自発的なレビュー
Smartlending からの回答
Hello Wayne,
Thank you for sharing! We're thrilled to hear that SmartLending was the best decision for your finances.
Easy application and excellent guidance…
Easy application and excellent guidance from start to finish.
2025年7月9日
自発的なレビュー
Smartlending からの回答
Hello Albert,
Thank you for your kind words! We're so pleased to hear that the application process was easy and that our guidance supported you from start to finish. We're glad that we could make the experience smooth for you.
I recommend SmartLending to anyone…
I recommend SmartLending to anyone looking for fair and fast financing.
2025年5月30日
自発的なレビュー
Smartlending からの回答
Hello Patrick,
Thank you for your recommendation! We're happy that we could provide fair and fast financing.
Their customer service really sets them…
Their customer service really sets them apart from other lenders.
2025年6月5日
自発的なレビュー
Smartlending からの回答
Hello Lawrence,
Thank you for your kind words! We're thrilled to hear that our customer service stood out and made a difference for you.
Highly recommend
Smart lending not only met my expectations but exceeded them. My consultation was quick and stress free.
2025年8月29日
Smartlending からの回答
Hello,
Thank you so much for recommending us! We're thrilled to hear that your consultation was quick, stress-free, and even exceeded your expectations.
The application process was…
The application process was straightforward, and I felt supported the entire time.
2025年9月1日
自発的なレビュー
Smartlending からの回答
Hello Charles,
Thank you for your feedback! We're so glad to hear that the application process felt straightforward and that you felt supported throughout the process.
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