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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We were on iCIMS before and struggled to get our hiring managers and franchisees to use the platform. Ever since we switched to SmartRecruiters our team has actually started using the platform. Im... もっと見る

5つ星のうち1の評価

Just had an interview with Tricia Baria as Carer. She had loads of questions and after interview, she said, there’s no vacancy yet. I just don’t know why I turned out applying to this company after... もっと見る

企業が回答しました

5つ星のうち1の評価

Worst experience ever!! No email confirmation when applied, not possible to create user account as job seeker. Impossible to contact the support team if they even have any. The only button I found on... もっと見る

5つ星のうち1の評価

Pretty sure this recruiter is nothing but a scam. I’ve applied for several Amazon DSP positions, and get emails to schedule an interview. You can never schedule an interview it is met with a no time s... もっと見る

企業情報

  1. 採用サービス
  2. 協会/組織
  3. パソコン アクセサリ店
  4. ソフトウェア企業

当該企業による記述

SmartRecruiters powers Superhuman Hiring™ by freeing talent acquisition teams from legacy applicant tracking software, and equipping them with next-gen AI functionality. SmartRecruiters' platform serves as the hiring operating system for 4,000 customers, including Bosch, LinkedIn, and Visa. Companies with business-critical hiring needs turn to SmartRecruiters for best-of-breed functionality, world-class support, and a robust ecosystem of third-party applications and service providers.


連絡先

1.6

ひどい

TrustScore 5段階評価の1.5

24件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 15%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

They are the worst recruiters

They are the worst recruiters - super rude, unprofessional and inefficient. Shame on ServiceNow for hiring them for their job placements. This is the strongest indicator that ServiceNow itself is a terrible place to work in 2025 and beyond

2025年12月8日
自発的なレビュー
5つ星のうち1の評価

Scammer!

Scammer!
Website never lets you login,
Reset password is not possible because the reset email never arrives.
No answer to emails.

2025年11月20日
自発的なレビュー
5つ星のうち1の評価

Worst experience ever!

Worst experience ever!! No email confirmation when applied, not possible to create user account as job seeker. Impossible to contact the support team if they even have any. The only button I found on their website to ask for support is not working.

2025年11月3日
自発的なレビュー
5つ星のうち1の評価

Crap

Website never lets you login, constantly trying to reset a password and the reset email never arrives. Crap, utter crap!

2025年10月23日
自発的なレビュー
5つ星のうち1の評価

Dumb recruiters

Our company had recently switched to smart recruiter website as the only way to hire new starters. It’s been a really hard time to be a hiring manager in this company. As others have said, not only is the layout of the website unnecessarily complicated for both the person applying and the person hiring. Everything is unnecessarily complicated and takes way too much of your time. It shouldn’t take 2 weeks, 4 phone calls (1 hour on hold each time) and countless emails to get one minimum wage employee on the rota. We’ve gone backwards. I’ve lost two people so far who have given up on us as the whole thing took too long to get them onboarded.
Smart recruiter is not a fitting name for this website and I’d discourage anyone thinking about using them

2025年10月1日
自発的なレビュー
5つ星のうち1の評価

Scam recruiter.

Pretty sure this recruiter is nothing but a scam. I’ve applied for several Amazon DSP positions, and get emails to schedule an interview. You can never schedule an interview it is met with a no time slots available error on every job they tell you to schedule an interview for. Trying to work not be given false hope.

2025年9月22日
自発的なレビュー
5つ星のうち1の評価

Unnecessarily difficult

The SmartRecruiters platform makes job applications unnecessarily difficult. The layout is unintuitive, and the autofill feature from CV uploads often produces spacing issues and incorrect data transfer. These problems create extra work for candidates and give a poor first impression of the hiring process. I’ve often heard from others, and agree myself, that if SmartRecruiters is the only option, it can discourage applicants from completing their applications.

2025年9月22日
自発的なレビュー
5つ星のうち1の評価

Incredibly bad. Awful, even.

Lately I've noticed every job application on every website is through commission of SmartRecruiters. The layout of the applications is incredibly bad. Just god-awful. Truly the worst possible layout that could have been chosen. The auto-fill from CVs spits out incomprehensible details so it requires you to go through the whole application again to fix it. One might as well do the whole thing from scratch; so, useless feature. It also encourages possibly the most time wasting and despised practice in all of job applications - having to essentially fill out a whole job application on the webpage and then also have to upload your CV. Employers should just read the CV - all the details are in the carefully curated CV. Please don't make us have to fill this out every time. People looking for work need to fill out dozens, sometimes hundreds of these. It is an incredibly poor use of our time. In fact, it is a waste of time. One star.

2025年8月10日
自発的なレビュー
SmartRecruiters ロゴ

SmartRecruiters からの回答

Thank you for sharing your feedback about the application process. We understand your concerns regarding layout, auto-fill, and repeated data entry. As the software provider, we supply the platform used by many hiring companies, but individual employers often configure their own application layout and requirements. We will share your comments internally to help inform future improvements to the platform.

5つ星のうち1の評価

Support from the platform is not available when you need it

I tried logging into my account and was prompted that I needed to update my password, so I followed the steps and received an error message that only said "Something went wrong." After trying a different option, I still received an error. Then I tried the "Forgot Password" and used the link to reset, but I got the same error. I attempted to contact support by chatting on their site and was prompted to email a support address because I was having password issues. The autoreply I got back immediately from that address was that as of 2023 (it's mid-2025 now!) you have to log into the customer portal to submit your issue. This is challenging when I'm not able to log in. So I tried chatting again and was told that only a system administrator can actually submit the issue. It's frustrating that a company that on it's support site proclaims "Dedicated support, training and services to help you achieve your recruiting goals any day, any time" has put up so many barriers to getting support simply to log in.

2025年7月31日
自発的なレビュー
SmartRecruiters ロゴ

SmartRecruiters からの回答

We’re sorry for the delay in responding and for the frustration you experienced with accessing your account and reaching our support team. This isn’t the level of service we aim to provide, and we appreciate you sharing your experience so we can review and improve.

5つ星のうち1の評価

Just had an interview with Tricia Baria…

Just had an interview with Tricia Baria as Carer. She had loads of questions and after interview, she said, there’s no vacancy yet. I just don’t know why I turned out applying to this company after I click indeed recruitment emails. Be careful if you are registered with recruitment agencies and this company came in your emails.

2025年3月31日
自発的なレビュー
SmartRecruiters ロゴ

SmartRecruiters からの回答

Hi, and thank you for your feedback.
We’re sorry to hear about your recent experience. It sounds like your review may be directed at a specific employer who used the SmartRecruiters platform to manage their recruitment process.
To clarify, SmartRecruiters provides recruitment software that companies use to post jobs and manage applications — we are not directly involved in hiring decisions or interviews. If you’d like to follow up on a specific job application, we recommend contacting the company you applied to directly.
We appreciate you sharing your experience and wish you all the best in your job search.

– The SmartRecruiters Team

5つ星のうち1の評価

Error when submitting applications

Error when submitting applications. All you have to do is receive information. It ain’t that hard.

2025年2月17日
自発的なレビュー
SmartRecruiters ロゴ

SmartRecruiters からの回答

Hi there, and thanks for sharing your experience.

We’re sorry you ran into an issue while applying. SmartRecruiters is the technology provider behind the application platform, but we don’t manage individual job listings or application outcomes ourselves.
We appreciate the feedback and understand how important a smooth application process is.

– The SmartRecruiters Team

5つ星のうち1の評価

I am trying to complete a new hire process…

I am trying to complete a new hire process for my new job.
I entered my email correctly.
I have checked my spam folder.
NOTHING IS COMING THROUGH FOR THE VERIFICATION CODE!!!!!
This process has been annoying and has wasted NUMEROUS hours of not only MY TIME but also the time of my future employer!
I can only hope that my future managers don't see me as incompetent in place of this technology's lacking performance.
WHY IS THIS NOT WORKING?

2025年1月3日
自発的なレビュー
SmartRecruiters ロゴ

SmartRecruiters からの回答

Hi, thank you for sharing your experience.

We're sorry you encountered issues during your onboarding process — we understand how stressful that can be, especially when starting a new role.
SmartRecruiters provides the software used by many companies to manage hiring and onboarding, but we don’t oversee the direct communication or account setup.
We appreciate your feedback, and we’re always working to improve the platform experience for candidates like you.

– The SmartRecruiters Team

5つ星のうち1の評価

seems like its the same jokers who run…

seems like its the same jokers who run hunter mason recruitment who over and over again break GDPR laws by spamming your inbox and continue to do so even after unsubscribing

2024年8月27日
自発的なレビュー
SmartRecruiters ロゴ

SmartRecruiters からの回答

Hi, thank you for your feedback.

We're sorry to hear about your experience. To clarify, SmartRecruiters is the technology provider that many companies and recruitment agencies use to manage job postings and candidate communication. However, we do not send emails or manage communication on behalf of those companies directly.
If you believe a specific company is misusing your data, we recommend reaching out to them directly or reporting the issue to the appropriate authority.
We take data privacy seriously and appreciate you bringing this to our attention.

– The SmartRecruiters Team

5つ星のうち1の評価

Not good at this. Employers should use another site for enterprise hiring.

I saw an opening at a company on LinkedIn. I thought I was applying with this company but it was Smart Recruiters instead. Their ridiculous application process wanted me to agree to their 'terms and conditions' but didn't lead with we are not "X company." They also wanted me to acknowledge receiving an NDA that I didn't even receive so I could even submit the application. I would not use their company because it is deceptive and unprofessional.

2024年3月1日
自発的なレビュー
5つ星のうち1の評価

I lost my job 5 days before Christmas

I lost my job 5 days before Christmas. Consoled myself by thinking I'd soon get another one - in fact I had seen the perfect position on SmartRecruits.

I did my cv, attached the info, press the button and got an email back to say I'd applied.

Except this was just a scraped job that was months ago and if I hadn't called the company direct I'd never have known. Just waited week by week. This is an awful practice. SmartRecruits are an awful company. Don't use them. Go direct to the company.

2023年12月20日
自発的なレビュー

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