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企業情報

  1. 馬具製造業
  2. 製造業者

当該企業による記述

Dynamic saddle system for horse and rider comfort, performance and welfare. The innovative award-winning SMART saddle range offers unparalleled horse : rider synchrony, adjustable rider balance and long-term fitting solutions. Research-led, for the discerning rider, the patented designs combine the benefits of SMART FlexTech with traditional close-contact feel for improved horse and rider welfare and performance. SMART saddles are available in a range of different styles and sizes for the rider, and two distinct base panels to suit different horse back shapes. The fully flexible, semi-modular system ensures that any horse & rider combination can be accommodated comfortably.


連絡先

3.6

まあまあ

TrustScore 5段階評価の3.5

10件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 100%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち1の評価

Hugely disappointed with SMART bought…

Hugely disappointed with SMART bought an elite dressage saddle and it has made my pony's back worse. Their customer service is awful. They ask you to get reports from professionals then disregard them to suit their own narrative. They pretend they are going to 'help' and work with you but do the opposite Would never recommend them. Got warmed by other saddlers not to use them wish I had paid attention.

2026年4月14日
自発的なレビュー
SMART Saddles ロゴ

SMART Saddles からの回答

We’re very sorry to hear that you feel disappointed with your experience.

We take both customer feedback and horse welfare extremely seriously, and always review any professional information provided as part of our assessment process. Our aim is to work constructively with owners, SMART Advisors and other professionals involved in their horse’s care to ensure the best possible outcome for the horse.

Having reviewed all the information provided and offered ongoing support and further assessment options, we remain willing to continue discussing this with you directly.

Please feel free to contact us at any time if you would like further assistance.

5つ星のうち5の評価

I've purchased a few brand new saddles…

I've purchased a few brand new saddles before, but the only one that truly suits my needs and my horse is the Smartsaddle. It consistently provides a perfect fit, and my horse performs wonderfully with it!

2026年1月1日
自発的なレビュー
SMART Saddles ロゴ

SMART Saddles からの回答

We're so pleased to hear how well your SMART Saddle is working for you and your horse. Thank you so much for taking the time to write a review, we love to hear of the positive differences that SMART Saddles make to horses and riders all over. Happy riding!

5つ星のうち5の評価

I bought a Smart saddle some years ago …

I bought a Smart saddle some years ago to be sure that a back issue in my horse was not going to be made worse by his saddle. I had it fitted. It was comfortable for both of us right away, and the saddle transferred easily to my current horse. He is older with some arthritis but you would not guess that to see him work. I school and hack in the Smart saddle and rate it very very highly for both his comfort and mine.

2025年6月14日
自発的なレビュー
SMART Saddles ロゴ

SMART Saddles からの回答

Thanks so much for your review! We are pleased to hear that the SMART Saddle has been so comfortable for both you and your horses.

5つ星のうち5の評価

I've just bought my used new smart GPS…

I've just bought my used new smart GPS Saddle, we're getting used to it being so different and if I want to have a saddle saver I need to buy the Heather Moffat suede saver, I'm trying to go without atm although It's difficult as I don't have much 'cushioning' down on the seat area.

2024年11月7日
自発的なレビュー
SMART Saddles ロゴ

SMART Saddles からの回答

Thanks for your 5* review! Please don't hesitate to reach out if you need advice with fitting and balancing your saddle for both horse and rider comfort 🙂

5つ星のうち5の評価

Excellent knowledgeable fitting

Excellent knowledgeable fitting, great follow up and a very happy horse and rider

2024年11月19日
SMART Saddles ロゴ

SMART Saddles からの回答

Thanks for leaving a review, we are delighted to hear that you and your horse are happy in your SMART saddle!

5つ星のうち5の評価

A saddle that fits!

I have bought a couple of brand new saddles, the only one that works, is my Smartsaddle, it fits stays a good fit and my horse goes well in it!

2024年9月18日
SMART Saddles ロゴ

SMART Saddles からの回答

That is great to hear, thank you.

5つ星のうち5の評価

improved back symmetry

My mare has improved in her symmetry over her back unbelievably since getting her smart saddle

2024年9月18日
SMART Saddles ロゴ

SMART Saddles からの回答

That is so great to hear - thank you for your review.

5つ星のうち5の評価

Excellent experience

Excellent experience. Quick service and helpful. Love the saddles.

2024年9月18日
SMART Saddles ロゴ

SMART Saddles からの回答

Thank you for your review - enjoy your SMART Saddle!

5つ星のうち5の評価

Fantastic saddles

Fantastic saddles, I very much wish that I had discovered SmartSaddles before now. The difference in my horses is so good to see and feel, no more cold backs or grumping when girthing up. I feel like the whole riding experience is better for them and me. Now I will say that I am purely a happy hacker, my discipline is......riding because I love the company of my horses. That is it. If you, like me want the best for your horses and seriously can't deal with all the complications that come with modern day saddles then I highly recommend having a go with a SmartSaddle.
Amanda

2024年7月24日
SMART Saddles ロゴ

SMART Saddles からの回答

Thank you for your review! We are pleased that you and your horses are enjoying SMART Saddles.

5つ星のうち5の評価

Very happy to recommend xx

I have always been wary about treeless saddles and only through a friends enthusiasm was I convinced to at least speak to a Smart Saddler (as these saddles were in a different league apparently). To be honest I just gave in and the saddler came with a hunter/jumper for me to try. Needless to say Smart didn’t get it back!! My horse instantly moved so much more freely and the saddle naturally put me in a better position. I can’t emphasise enough how much difference this saddle has made! The fact I can put it on my other horses with a different shim set up is an added bonus for me too. The only negatives I can think of is that the brown leather is very dark almost black so you’re going to have to use black stirrup leathers to match and their saddle pads are limited in colours and have their massive logo emblazoned on it which is not to my taste. I’ve had Velcro sewn on to my existing CC pads so I can have what I prefer. I’ve had the saddle 3 months now and still very very happy to recommend!

2024年9月16日
自発的なレビュー
SMART Saddles ロゴ

SMART Saddles からの回答

Thank you so much for your review, we are pleased you chose to try a SMART Saddle for your horse!

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