Smelltoimpress レビュヌ 

349
•
TrustScore 5段階評䟡の3.5

3.5

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち1の評䟡

One thing is for sure: they won’t ship your order within 2-3 working days as indicated on their website. That just proves once again that shops that don’t accept payment via PayPal aren’t reliable.

䌁業が回答したした

5぀星のうち5の評䟡

It’s my second time using these guys to purchase some of my favourite perfumes and they are fab!! Fast delivery, great communication, and generally lovely. Followed me up with an appreciative email af... もっず芋る

5぀星のうち3の評䟡

So far not so good. Ordered late Tuesday, no confirmation email. Yesterday realised my order still had not been sent so sent a message using Facebook from their website, no answer and still no answe... もっず芋る


連絡先

3.5

たあたあ

TrustScore 5段階評䟡の3.5

349件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

ネガティブなレビュヌの 75に回答しおいたす

通垞24時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.5

すべおのレビュヌ

(349)

過去12か月のレビュヌ数: 9ä»¶

レビュヌを曞く
Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Second purchase

I purchased from them back in 2022, and more samples in 2024. They are pretty good for sampling and comparing before deciding to splurge on a full-size bottle, I also use them for travels.

Did not encounter any problems with shipping and dispatching, items were well-packed too.

2024幎10月25日
自発的なレビュヌ
5぀星のうち1の評䟡

Awful website they are scammers I


Awful website they are scammers I didn’t receive my parcel and I complained they make excuses and didn’t give me money back and there is no parcel they just take money from account

2024幎8月12日
自発的なレビュヌ
Smelltoimpress ロゎ

Smelltoimpress からの回答

Im.sorry your tracking says delivered to your exact address. We cant due to privacy reasons copy and paste these here for people to see. Unfortunately we did have few people getting their items and then tried to claim the money back also. To their surprise even their own banks didnt side with them.

5぀星のうち5の評䟡

Awesome experience!

I wanted a particular perfume but it wasn’t showing on the website. After contacting Smell to Impress, Antonia searched for the sample I wanted, listed it on line and text me several times to let me know what she was doing. WOW! Fantastic service, fast delivery, gorgeous perfume and just an amazing experience. I will only buy my perfumes from smelltoimpress.com from now on. Antonia you are awesome, thank you. 🀩

2024幎8月14日
自発的なレビュヌ
5぀星のうち1の評䟡

DONNA AQUA 12ML SAMPLE UPDATE

HI I REALLY DIDNT WANT TO HAVE TO SPEAK TO YOU YET AGAIN ON HERE BUT SEEING AS YOU ARE STILL IGNORING E MAILS YOU GIVE ME NO CHOICE . I HAVE NEVER EVERRR ORDERED FROM YOU BEFORE INFACT IM NEW TO E BAY . THE PERSON YOU ARE REFERRING TO THAT GAVE 1 STAR REVIEW ON THE 10TH OF FEBRUARY THIS YEAR IS CALLED TRACEY HART .... MY NAME IS TRACEY SHAW IF YOU DONT MIND !!!!! HOW DARE YOU TRY AND SAY THAT IVE DONE THIS BEFORE . YOU REALLY ARE DIGGING YOURSELF DEEPER ALL THE TIME AND REALLY SHOWING ME AND EVERYONE ON HERE YOUR TRUE COLOURS . GET YOUR FACTS RIGHT BEFORE YOU ACCUSE SOMEONE OF SOMETHING THEY HAVNT DONE . I REALLY DONT WISH TO SPEAK TO YOU AGAIN TWICE HAS BEEN TOO MUCH !!!!!!!!!

2024幎8月12日
自発的なレビュヌ
5぀星のうち1の評䟡

Very bad service

Very bad service, unprofessional customer service, bad quality of product and item not sealed , really unprofessional service

2024幎6月11日
自発的なレビュヌ
Smelltoimpress ロゎ

Smelltoimpress からの回答

We smell competition in this guy. He just wont prove anything he does, just keeps giving 1 star reviews without reason. Sorry but we dont have time for this sort of nonsense that you showing here on trustpilot.

5぀星のうち1の評䟡

No delivery and poor communications

When I initially placed the order I was advised it may take 2 weeks to fulfil as the main product would be shipping from France.
After 3 weeks I reached out to Smell To Impress as I still hadn't received the order, and was advised by Pete that they were still expecting to fulfil the order but there had been a number of bank holidays in Europe which had delayed delivery.
I'm now almost 6 weeks after the order was placed and still no delivery. I've been trying to get an update for the past week and even asked for a refund but had no reply.
Very disappointed with the customer service and I will not be ordering from them in future.

2024幎4月19日
自発的なレビュヌ
5぀星のうち2の評䟡

No enviaron el perfume tamaño grande


Hice un pedido el 31/03/2024 de dos muestras y un perfume tamaño 75 ml. de INEKE perfumes.
Sólo recibí las muestras y ni rastro de la botella de 75 ml, cuyo importe es de 72 euros.
Les escribí un email el 18/04, con la reclamación del perfume, que no se dignaron contestar. A pesar de ello, recibo publicidad de la empresa todas las semanas.
Me parece una estafa total y recomiendo a potenciales compradores que no caigan en la trampa.
Modifico la valoración porque el día que escribí aquí, me enviaron un email y me dicen que proceden al reembolso.

2024幎4月18日
自発的なレビュヌ
5぀星のうち3の評䟡

Order 37577

Update : 25/05/2024 19.00hrs

Have updated as have heard from the company and part of the problem is my fault.
I should have read the terms carefully, and I didn’t!
Apologies for that!
I may update again when I’ve received the product.

Order 37577

Ordered nearly a week ago and had zero contact or info since!
Terrible way of doing business!
And saying it’s unfair for customers to leave one star reviews is not supportive or conducive to good business practices either.
If it’s the delivery company’s at fault, vent venom on them, not customers that have chosen to spend their cash with you!

2024幎5月19日
自発的なレビュヌ
Smelltoimpress ロゎ

Smelltoimpress からの回答

Hi Steven, if you look carefully on the item description you will see a disclaimer that the item you have ordered is not kept in our UK warehouse and therefore the dispatch time is 2 weeks at least. Im sorry i know its easy to miss the message but 1 star for this is a bit harsh. We have sent you en email so if you could please let us know your answer. Thanks.

5぀星のうち3の評䟡

Package lost in transit

Placed an order on 11th April (£38), and paid for the delivery even though the web says orders for £20 and above should have free delivery.
When I asked about it, they replied it was because it had been shipped from France.
A week later I requested the status of the order and Pete replied that it should have been on the way and wait a few days for the package.
Turns out the package was lost in transit and they refunded the full amount.

2024幎4月11日
自発的なレビュヌ
Smelltoimpress ロゎ

Smelltoimpress からの回答

Hi Maria, your order has been refunded as it got lost in transit. Really sorry about that.

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報