Smile Kitchens レビュヌ 

596
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TrustScore 5段階評䟡の5

4.8

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5぀星のうち5の評䟡

Charlotte has designed our new beautiful kitchen and been so useful in maxing the space we have while making sure it still feels open and works well for how we are going to use it, all while managi... もっず芋る

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5぀星のうち5の評䟡

I was looking to renovate my kitchen, I am based in London so some of the quotes I was getting were utterly ridiculous. I came across Smile online and decided to give them a go as they offered an exte... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We commissioned smile to design a kitchen and utility for our new extension. The design process was excellent and far above the experience from Wren etc. Actual designers not on commission who listen... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We didn't end up going with Smile Kitchens in the end due to timing on our renovation, but I can't fault Jane and the company at all. Jane was incredibly responsive, thoughtful with her suggestions, a... もっず芋る

䌁業が回答したした

䌁業情報

  1. キッチン甚品店

圓該䌁業による蚘述

Online Kitchen design and supply


連絡先

4.8

優良

TrustScore 5段階評䟡の5

596件のレビュヌ

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4.8

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5぀星のうち5の評䟡

Jane was a fantastic design consultant


Jane was a fantastic design consultant and we had a wonderful experience with Smile. Although we didn’t ultimately go with Smile, it was only due to our financing requirements but otherwise would have. Heads above the rest.

2026幎6月24日
自発的なレビュヌ
Smile Kitchens ロゎ

Smile Kitchens からの回答

Thank you for your review, Tyrell! We're pleased you had a great design experience. We'll pass on your kind words to Jane.

All the best with your kitchen project.

5぀星のうち5の評䟡

Excellent

Worked with Huse, an excellent Designer, the process was smooth, everything was clear and we were guided throughout the whole process. I would absolutely recommend Smile Kitchens!

2026幎7月13日
自発的なレビュヌ
Smile Kitchens ロゎ

Smile Kitchens からの回答

Thank you got your positive review, Kulsum! We glad you enjoyed our design process. Huse will be pleased to hear your feedback.

Thank you for choosing Smile kitchens! 😄

5぀星のうち5の評䟡

Had a really good experience with Smile


Had a really good experience with Smile Kitchens. Isabella was so helpful when designing the kitchen and sent out lots of samples for me to have a look at. Would definitely recommend.

2026幎7月5日
自発的なレビュヌ
Smile Kitchens ロゎ

Smile Kitchens からの回答

Thank you for your great review, Ruby! We're pleased to hear you had a great experience. We'll pass on your praise to Izzy.

Thank you for choosing Smile kitchens! 😄

5぀星のうち5の評䟡

Smiles and Jon 5 🌟

From the very first call Jon was excellent. Listened to my thoughts about the space but took a cold look at it and came back with really great suggestions.
He provided drawings after the call (as he had committed to) and then shared several samples really quickly to help me with my decision making.

He articulated the process clearly and I was genuinely surprised by the high quality of the product versus some of the high street providers.

He explained the installation process and also what options there were where I wanted appliances that Smile don’t stock.

I found his design ideas inspiring both from a layout and look.

I have really enjoyed working with him and would recommend Smiles and particularly Jon for your kitchen.

2026幎7月2日
自発的なレビュヌ
Smile Kitchens ロゎ

Smile Kitchens からの回答

Than you for your great review! We're glad you had a great experience with our customer-centred design process.

Jon will be really pleased to hear your kind words.

Thank you for choosing Smile kitchens! 😄

5぀星のうち5の評䟡

Smile kitchen

Excellent team to work with from design to helping out with little queries. Nothing was to much trouble for them.

2026幎7月2日
自発的なレビュヌ
Smile Kitchens ロゎ

Smile Kitchens からの回答

Thank you for your positive review, Jonathon! We're pleased you enjoyed our design process. 😄

5぀星のうち5の評䟡

A special review for the Smile Delivery Team

A special review for the Smile Delivery Team, super friendly, very helpful, on time, fast! Amazing job delivering my kitchen. Turned up on the dot and was done and dusted within 20 mins. They were really careful stacking the kitchen in my chosen room and gave really clear instructions about numbering and checking. Thanks so much for such an efficient job.

2026幎7月2日
自発的なレビュヌ
Smile Kitchens ロゎ

Smile Kitchens からの回答

Thank you your great review! Our delivery team do an amazing job and will be really pleased to get your positive feedback.

Thank you for choosing Smile kitchens! 😄

5぀星のうち5の評䟡

Jennifer (our personal desinger) was amazing!

Jennifer (our personal desinger) has been absolutly brilliant throughout the desing process. We asked her to design with only key items we wanted and Jennifer did an amazing job of utilising our space in the best possible way.
Samples were sent direclty out to us within a couple of days and in a follow up meeting we were able to discuss what colours and worktop would work best.
She was extremly patient with our "I promise this isthe last change" after abut 30 last changes and very accomodating of timing for online meetings (we have young kids so 7/8pm at night is perfect for us).
We will leave a follow up review of our kitchen review once installed - but as far as design service this was one if not the best service we had when searching for our kitchen.
Once again thank you Jennifer for all the support with making our dream kitchen a reality!

2026幎6月22日
自発的なレビュヌ
Smile Kitchens ロゎ

Smile Kitchens からの回答

Hi Jack & Lucy,

Thank you for your great review. Jen will be pleased to hear your kind words. We'll be sure to pass them on.

We're glad you had a brilliant design process!

Thank you for choosing Smile kitchens 😄

5぀星のうち5の評䟡

Very happy customer so far

Smile made the experience of choosing my kitchen a pleasure rather than stressful. The first meeting with Alicia was over an hour - a very professional and personal service without feeling any pressure. I like their ethos of making sure your kitchen fitter has checked the plans and measurements before they will accept your order. And then there is a follow up meeting to discuss the order and make any changes - again no pressure and I am very happy with the kitchen i have chosen. Compared to other companies very good value too. Then you and your fitter are supported by their aftercare team for delivery and fitting but I'm not at that stage so can't comment on that.

2026幎6月23日
自発的なレビュヌ
Smile Kitchens ロゎ

Smile Kitchens からの回答

Thank you for your kind review! We're glad to hear you had a great experience with Alicia throughout your design process.

We like to make our service no pressure and personal. We're happy this came across.

Wishing you many happy memories in your new space. Thank you for choosing Smile kitchens! 😄

5぀星のうち5の評䟡

Design and Delivery were brilliant.

Had a fantastic experience with Smile, both in the design and delivery process.

Our designer Tom was excellent, honest and never felt like we were under pressure, which made a massive difference. We also felt like a priority, whilst other kitchen suppliers didn’t even seem bothered to work with us.

Unlike most suppliers, the delivery crew were extremely helpful, putting the items inside the house where I requested them - rather than curbside. They were on time, friendly and made the process seamless. A big thank you to Rob and Brad who, on the hottest day of the year, saved me a huge job.

We haven’t fitted the kitchen yet, but on current track, we don’t anticipate any problems.

Would highly recommend Smile Kitchens! Thank you.

2026幎6月24日
自発的なレビュヌ
Smile Kitchens ロゎ

Smile Kitchens からの回答

Thanks for your great review, John! We are pleased to hear you had a great experience throughout the design and delivery process. Our team take pride in every part of the customer journey.

Thank you for choosing Smile kitchens. Wishing you many happy memories in your new space! 😄

5぀星のうち5の評䟡

Smooth delivery from Rob and Brad

We received the delivery of our kitchen and utility from Smile Kitchens yesterday and are so pleased. It was a large delivery so we were a little concerned, however the delivery guys Rob and Brad were amazing. Super careful and friendly. Thank you!

2026幎6月17日
自発的なレビュヌ
Smile Kitchens ロゎ

Smile Kitchens からの回答

Thank you for your great review, Helen! We're really pleased your delivery went smoothly. We'll pass on your positive words to Rob and Brad. 😄

5぀星のうち3の評䟡

Falsely advertised and disappointing

I had high hopes for Smile kitchen. We have used Wren before and loved their services, but our budget for our new kitchen was significantly less than before. I came across Smile Kitchens through targeted Meta ads, which stated “up to 42% less than other providers” so I was very excited about this, thinking we’d found our solution to our budget issue.

Our designer was very proactive in the lead up to our consultation, asking questions and keeping us informed, and he very kindly accommodated for us when we were running late.

Sadly, when we had our appointment, we were let down by the price, despite providing our budget prior to our appointment, the kitchen came out nearly x3 the price. When I asked about this, I was told that he had used the premium range. Whilst I appreciate this would have given us a lovely kitchen, it did not fit the brief or the budget we had stated, so unfortunately this was a bit of a waste of our (and the designers) time.

I’m sure that the kitchen services are great, looking at other reviews, but we left our appointment feeling very disheartened.

2026幎4月25日
自発的なレビュヌ
Smile Kitchens ロゎ

Smile Kitchens からの回答

Hi Tara, thank you for taking the time to leave your review.

We’re sorry to hear you were disheartened with your design appointment.

We are as transparent as we can be with our prices. We do include a pricing tool on our website for customers to get an idea of their kitchen cost, free to access and use at any time

The “up to 42% less” messaging in our ads refers to selected ranges, so it’s not uncommon for certain ranges to fall outside of that figure, for instance, our premium range will cost significantly more than our other ranges.

We’re sorry this didn’t come across in your experience with us. It seems to be a case of miscommunication rather than misleading, We do appreciate your feedback and will take it onboard to continue to improve our messaging and services.

5぀星のうち5の評䟡

The experience from start to finish was seamless

The experience from start to finish was seamless, and the design process was incredibly smooth. Jennifer was extremely helpful throughout, taking the time to understand exactly what we were looking for and delivering a design that perfectly met our expectations.

2026幎6月16日
自発的なレビュヌ
Smile Kitchens ロゎ

Smile Kitchens からの回答

Thank you for your review Roger! It's great to know you enjoyed our design process. Jennifer will be happy to hear your kind words.

Thank you for choosing Smile kitchens! 😄

5぀星のうち5の評䟡

Tom Elliott was fantastic

Tom Elliott was fantastic. He designed my kitchen exactly as I had envisioned it, talked me through all the available options and provided expert advice throughout. He was a pleasure to deal with from start to finish and made the whole process straightforward and enjoyable. I would highly recommend working with Tom if you have the opportunity.

2026幎6月12日
自発的なレビュヌ
Smile Kitchens ロゎ

Smile Kitchens からの回答

Thank you for your positive review, Stefan! We're pleased to hear you had an amazing design experience with Tom. We'll pass your kind words onto to him.

Thank you for choosing Smile kitchens! 😄

5぀星のうち5の評䟡

Our experience with Smile has been


Our experience with Smile has been great. Natalie was our designer and whilst we knew almost exactly what we wanted, she had suggestions about things that we hadn't thought of, that have made a big difference in the overall use of the kitchen. The delivery process was great, we were kept well informed of delivery date & time by Emily and the driver Rob and his mates Brad & Scott were incredibly timely and helpful, putting the units where I wanted them. The installation pack that comes with the delivery made checking off all my items easy and quick. My fitter has had no issues with damages and has complimented the quality of the products, saying they were a dream to install. We did have one small item missing but it was sent out quickly once I reported it to Emily and didn't hold up fitting in any way. Overall, im ecstatic with the kitchen, it looks exactly like I had originally pictured in my head!

2026幎6月11日
自発的なレビュヌ
Smile Kitchens ロゎ

Smile Kitchens からの回答

Thank you for your lovely review Victoria! We're glad you had a great design experience with Nat. And that our excellent service continued with our aftercare team through to delivery.

We take pride in providing the best customer service so the team will be pleased to hear your kind words.

Our installation packs are designed to make the process easier, so its great to know your fitter had no issues and was also impressed with the high quality of our product.

Wishing you many happy memories in your new space. Thank you for choosing Smile kitchens! 😄

5぀星のうち5の評䟡

I can’t complement Smile Kitchens


I can’t complement Smile Kitchens enough. If you are considering a kitchen from them don’t hesitate!
Firstly I was assigned a kitchen designer, who was Jon. The whole design process went smoothly and I felt very confident to place my order. Jon kept in touch throughout. Once the order was placed I was then assigned to Jack who dealt with everything until the kitchen was fitted and beyond. Both Jack and Jon were extremely helpful and informative. I found Smile Kitchens customer service to be second to none.
Moving on to the kitchen. My very experienced fitter had never fitted a Smile kitchen before but was impressed with its quality. I had a tight budget but the quality of the units were on a par with some double the price.
I would highly recommend this company on cost, quality and customer service.
Thank you so much Jon and Jack

2026幎6月11日
自発的なレビュヌ
Smile Kitchens ロゎ

Smile Kitchens からの回答

Thank you for your great review! We are really pleased to hear Jon and Jack provided an amazing service for you. They'll be happy to hear your positive review.

We do pride ourselves on the quality of our kitchens, so we're glad your fitter was impressed.

We wish you many happy memories in your new space. Thank you for choosing Smile Kitchens! 😄

5぀星のうち5の評䟡

Brilliant design service from Jennifer

We couldn't have asked for a better design experience with Jennifer. From the first call she took her time to get to know us, our budget and what we wanted to get from our new kitchen, and since then we have had many calls which have never been an issue to book in for with Jennifer. She made sure to go through every detail with us during the design process, ensuring we understood the process, and best of all has created a beautiful kitchen design for us that we can't wait to now get fitted. We would recommend Jennifer and Smile to anyone looking for a new kitchen!

Ben and Olivia Wright

2026幎6月9日
自発的なレビュヌ
Smile Kitchens ロゎ

Smile Kitchens からの回答

Thanks for the lovely review Olivia! We're really glad to hear you had a great time during your design process.

We'll pass your positive words on to Jennifer. She'll be pleased to hear them. Thank you for choosing Smile kitchens! 😄

5぀星のうち5の評䟡

The smile representative was so helpful


The smile representative was so helpful & understood straight away the kind of kitchen we wanted.

2026幎5月28日
Smile Kitchens ロゎ

Smile Kitchens からの回答

Thank you for your positive review, Gail. We're glad our designer was helpful and understood your brief right away.

Thank you for choosing Smile kitchens! 😄

5぀星のうち5の評䟡

Corinne has been amazing throughout the


Corinne has been amazing throughout the design process! I’m so happy with my final order.

2026幎5月29日
Smile Kitchens ロゎ

Smile Kitchens からの回答

Thank you for your kind words Zowie. We're really pleased to hear you are happy with your final order.

Thank you for choosing Smile kitchens! 😄

5぀星のうち5の評䟡

Fantastic kitchen company!

Fantastic kitchen company! I started planning my kitchen with Smile quite a while back when I had plans for an extension (pre-build starting) so it’s been a long road for my designer Jon who has been absolutely fantastic throughout the whole process. We have had many design consultations during this time, tweaks to the design and really great communication, planning and suggestions throughout. Kitchen is ordered and I’m very excited to see the end result. Would highly recommend using this company! They just make the process so much easier 🙂

2026幎5月28日
自発的なレビュヌ
Smile Kitchens ロゎ

Smile Kitchens からの回答

Thank you for your review Sonia! We're glad you have had an amazing experience with Jon. His communication and insights are valued highly at Smile. We will pass on your kind words.

Thank you for choosing Smile kitchens! 😄

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