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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Gareth is an exceptional young man with a fantastic work ethic . He arrived early to start work on removing our old boiler and fitting a new one . Even though there were some unexpected issues , Garet... もっず芋る

5぀星のうち5の評䟡

Gareth and his team were fantastic and hardworking throughout. They were also punctual, polite and very professional, which is a rare trait nowadays. As a sceptical Northener, I would hire their servi... もっず芋る

5぀星のうち5の評䟡

​I can’t recommend this company enough! From start to finish, the service was top-tier and extremely professional. The two engineers who came out were friendly, polite, and worked non-stop to install... もっず芋る

5぀星のうち5の評䟡

Turned up today on time to fit my new boiler. Went above and beyond to do an excellent job. Would definitely recommend to anyone looking for this sort of work being carried out. For someone who lives... もっず芋る

䌁業情報

  1. ボむラヌ・暖房サヌビス
  2. ・
  3. ガス技術者
  4. ガス蚭眮サヌビス
  5. ボむラヌ提䟛業者

圓該䌁業による蚘述

2 photos. 1 fixed price. Snappr Boilers takes a different approach to online boiler quotes. Instead of asking you to complete a long generic questionnaire and producing a standard system-generated price, we ask you to upload two photos using our guided smart camera. The technology helps us capture and identify the information we need, but the important decisions are still made by a real heating engineer. Your installation is reviewed individually, the most suitable boiler and installation requirements are considered for your home, and your fixed-price quote is built around the actual job rather than a one-size-fits-all package. Before your quote is sent, we also carry out a price comparison to make sure the price remains competitive. No traditional sales visit. No pressure selling. Just a simpler way to get a properly considered boiler quote. Snappr Boilers provides boiler replacements and heating upgrades across Norfolk. We specialise in straightforward boiler swaps, system upgrades and conversions, with every installation assessed by a Gas Safe registered heating engineer. Our aim is to give homeowners a faster, simpler way to arrange a new boiler without sacrificing the individual attention you would expect from a local heating company. AI-assisted. Engineer-verified. Individually priced. Real engineer. Real advice. Real installation.


連絡先

4.8

優良

TrustScore 5段階評䟡の5

61件のレビュヌ

5぀星
4぀星
3぀星
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4.8

すべおのレビュヌ

(61)

過去12か月のレビュヌ数: 21ä»¶

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5぀星のうち5の評䟡

Excellent service

I have had many problems with my boiler over the past few years and no one has been able to fix it properly ! Now I have had Pipe Perfect and it is fixed for good ! I highly recommend this company ! Excellent service

2025幎12月10日
自発的なレビュヌ
5぀星のうち5の評䟡

Gareth fitted our new boiler

Gareth was very professional and also very friendly and approachable telling us what he was doing and why.

He had to go onto the roof using the scaffolding to fix the flue. It was really high up!! I asked if he could take photos of the flue and the roof for my future reference and he was happy to do this.

I would recommend his work and he cleared up well afterwards.

2025幎9月25日
自発的なレビュヌ
5぀星のうち5の評䟡

Boiler replacement

Gareth replaced my boiler that was not working. Gareth was professional, informative, reliable and efficient. I would recommend and use Gareth again without question. One very pleased customer.
Phil
.

2025幎10月21日
自発的なレビュヌ
5぀星のうち5の評䟡

I had a great experience Couldn’t Ask for Better Service!with the


I had a great experience with the Gareth who replaced my old boiler and fixed the new one. He arrived right on time and finished the job exactly when he said he would. He was friendly, professional, and took the time to explain everything clearly so I understood what was being done. He even went the extra mile to fix an issue with the boiler flue, which I really appreciated. Excellent service from start to finish ,I’d highly recommend him!

2025幎8月16日
自発的なレビュヌ
5぀星のうち5の評䟡

New Boiler Installation

Gareth installed new boiler on behalf of British Gas. He was punctual and carried out the work in a professional but friendly manner. Everything was left clean and tidy and operation instructions explained. We would not hesitate to use him for future work.

2025幎10月8日
自発的なレビュヌ
5぀星のうち1の評䟡

Very disappointed with every aspect of


Very disappointed with every aspect of the job by Gareth. After the positive reviews on here, it's a bit of a shock. It wasnt the most straightforward job with parts missing initially, which meant a delayed installation. However, I believe this affected the workmanship of the job as it was moved to a Friday afternoon and I got the impression that Gareth could not finish the job quick enough. He installed new standard heating controls, which was explicitly NOT requested as I sent information to Gareth by text with information required to reinstall my smart controls. He then told me it would be so much easier if the standard controls were left. This left me speechless. Easier for whom? I spent over £250 on my smart controls and he was going to throw the hub into the rubbish. Then he reluctantly 'reinstalled' the hub, no checks were made on thermostatic valves. Thus the next day I heard something fall down in my boiler cupboard and it was the hub panel. Thankfully, it was not broken. Just shows how quickly Gareth wanted to finish the job that he couldn't even screw the panel back on properly. There was also a leak in my loft during installation. I'm going to give the benefit of the doubt as he seemed genuinely surprised by this, but the cause was not explained to me and I was fobbed off by being told all was fine while water was pouring out into my garden and subsequently leaked through my ceiling. They were asked by Heatable to return to remove the tank to complete the job but it was very obvious that Gareth had no intention of returning. Been told by an engineer in a subsequent visit to complete the job that further mistakes had been made such as installing the magnetic filter upside down and not installing a fuse spur to comply with regulations. However, Heatable checked that a photo had been sent by Gareth in the job report of my new fuse spur. Hmm. A very poor experience and based on talking to Heatable, they were not impressed either. One positive, Sam was very friendly and pleasant during the install and when returning to patch up the mess in the loft and on the ceiling.

2025幎9月19日
自発的なレビュヌ
Snapprboilers ロゎ

Snapprboilers からの回答

Hi Natalie,

I’m sorry to hear you were unhappy with your installation experience. I take all feedback seriously and would like to clarify a few details for transparency.

The magnetic filter was installed correctly, with the flow arrow aligned to the boiler’s return pipe — ensuring the correct direction of flow. Regarding the electrical spur, this work must be completed by a qualified electrician, as heating engineers aren’t authorised to install or modify fused spurs.

On the day of installation, I wasn’t made aware that you wished to keep your existing smart thermostat. A new control system had been supplied through Heatable as part of the installation, and I fitted it according to the job specification. Once you mentioned you preferred to keep your previous hub, I reinstalled it and confirmed in front of you that it was fully operational before leaving. You advised that you’d reconnect your TRVs through your phone once we left.

The wall panel for the smart control was securely fitted and tested before completion. The panel design uses rear mounting hooks, meaning it cannot lift vertically or fall forward — even without screws in place — as it would have to be lifted from the bottom to detach from the bracket. When you later reported it had come loose, I immediately offered to return to check it. You then confirmed that you’d realigned and reattached it yourself successfully, suggesting it was a minor alignment issue rather than a fitting fault.

The overflow pipe in the loft was an existing part of the original system that we did not install or alter. When the loft tank overflowed, the pipe correctly discharged water outside as designed. However, a small amount of water escaped internally due to an old, pre-existing fitting on that line. Sam promptly returned to inspect the area and repaint the small section of ceiling to ensure everything was left neat and finished.

I always aim to deliver a high standard of workmanship and customer service, and I’m sorry this experience didn’t meet your expectations. Thank you for taking the time to leave feedback — I’ll continue to ensure every installation meets both manufacturer and regulatory standards.

Kind regards,
Gareth Searle
Pipe Perfect Norfolk Ltd

5぀星のうち5の評䟡

Worcester bosch combi boiler installed


Worcester bosch combi boiler installed as a replacement for an old ideal mexico boiler.
The work was carried out in a very professional manner by a friendly and helpful team (Gareth and Pete) and on completion of the installation Gareth gave a full and detailed explanation on the operation of the new system. The site was left clean and tidy. All of the above was completed at a very reasonable and competitive price. I would have no hesitation in employing the services of pipe perfect again in the future.

2025幎2月1日
自発的なレビュヌ
5぀星のうち5の評䟡

Would highly recommend Gareth

Would highly recommend Gareth. He sorted some long-running issues with our heating system quickly and efficiently, as well as servicing our boiler, all for a very reasonable price. We’ll definitely be using him again!

2024幎12月12日
自発的なレビュヌ
5぀星のうち5の評䟡

Boiler Install - 5 stars!!

Can’t rate Gareth enough. On time, brilliant job installing our new boiler, set up our hive thermostat and demonstrated how to use it. Did a fantastic job, clean, tidy and so helpful. Definitely deserves 5 stars!! 🌟

2024幎10月29日
自発的なレビュヌ
5぀星のうち5の評䟡

Great experience

Gareth is really likeable, friendly and professional. He explained things well, was contentious and worked really hard. The work was carried out in a timely way to a high standard and he also left things tidy.

2024幎11月11日
自発的なレビュヌ
5぀星のうち5の評䟡

Boiler & Hive installation 


Gareth has just installed a new Hive thermostat for us and has done a brilliant job! Helping with a tutorial on how it all works. Just brilliant - thank you so much.

Also installed a whole new boiler for my elderly mum and went out of his way to make sure she had heat and hot water at the weekend when it all went pop!!

Would highly recommend! Thank you so much Gareth! You’re brilliant!

2024幎11月11日
自発的なレビュヌ
5぀星のうち5の評䟡

Right from the start Gareth was 100%


Right from the start Gareth was 100% professional. He answered his phone, he came and did a totally professional job, giving great advice and was much less expensive than I thought he was going to be. I would wholehearted use him again . On this occasion he serviced my boiler, fixed 2 radiators and installed HIVE
 brilliant job :)

2024幎10月2日
自発的なレビュヌ
5぀星のうち5の評䟡

New Gas Boiler

Fitting our new gas boiler went very smoothly and the job was completed to a high standard. From start to finish everything was explained to our complete satisfaction.

2024幎9月30日
自発的なレビュヌ
5぀星のうち5の評䟡

Highly recommend

Gareth has just finished fitting my new boiler. He has done an amazing job, so efficient and exceptionally tidy.

He took time to talk me through how everything works, answered my stupid questions with compassion and was very aware of not disturbing me whilst I was working.

I felt very comfortable with Gareth in my home, leaving him here alone on day two.

Gareth is polite, respectful and very knowledgeable. A professional and personable chap, who I’d gladly have back (not that I think I’ll need him as he’s done such a fabulous job!)

Would highly recommend!

2024幎8月8日
自発的なレビュヌ

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