Worst customer service no one replies and they don’t offer refunds. Whole website a scam don’t buy from these people
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
You only need to look at the thing that’s blatantly obvious.The trainers available on this scam site are only available on the resale market.it is impossible to find them anywhere else so a site adver... もっと見る
企業が回答しました
Shocking customer service and looks like an online scam. Ordered £128 Nike air max 90 duck camo trainers on the 14th July the store said my order was dispatched int he 16th July 2025. It is now the 24... もっと見る
Brough some Nike Vapour Max plus in Blue and gold. I don't know what people are going on about saying fake as I have the same pair and these are not fakes! Postage was fast and customer service... もっと見る
企業情報
当該企業による記述
Established in 2024, OBG Enterprises is a marketplace for Sneakers Lovers. We aim to deliver 100% Authentic Sneakers to our Customers. Our main focus and priority is our customer satisfaction. Each item is authorized, and we ensure our customers have a safe shopping experience. We especially love the check Trainers, designed to make sure whatever you wear just pops. Because these Trainers will catch everyone's attention. You can find more options in our Sneakers Shop You can find a range of exclusive collections and upcoming new arrivals with fast and reliable shipping delivery.
連絡先
97 Cranley Drive, IG2 6AA, Ilford, 英国
- 44 7465 692507
- support@obgenterprises.co.uk
- sneakersforest.com
1.7
ひどい
31件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 30％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
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Worst customer service no one replies…
Worst customer service no one replies and they don’t offer refunds. Whole website a scam don’t buy from these people
2026年8月21日
自発的なレビュー
DO NOT ORDER FROM HERE!!
DO NOT ORDER FROM HERE!!
FAKE
TERRIBLE
HASNT GIVEN MY REFUND OR REPLACED TRAINERS
AND THERE FAKE
THEY DONT EVEN ANSWER THE PHONE
2026年2月13日
自発的なレビュー
I ordered some Jordan 4’s on the 27th…
I ordered some Jordan 4’s on the 27th of December and received the tracking number 3 days after. Then when Royal Mail said it will be delivered today it didn’t get delivered and the status of the package said delivered and I couldn’t check the proof of delivery because it wasn’t my address it got delivered to, meaning that sneaker forest messed up by giving Royal Mail the wrong order information. So I got into contact with sneaker forest and they said that a new tracking number will be provided for my actual order and there has been no update with the order till this day, please stay away from this website as it is a scam and they also have terrible customer service.
2025年12月27日
自発的なレビュー
FAKE GOODS DO NOT BUY FROM THIS COMPANY
Bought trainers for my son and they were fake, contacted their customer services and after a few emails back and forth, they said I could return for a full refund, I returned them, recorded delivery so I know they have received them, no communication and no refund
FAKE GOODS AVOID
2026年1月19日
自発的なレビュー
I would not even give one star if this…
I would not even give one star if this was an option!!
this site is dodgy and quality of trainers is not correct (fake)
faulty on arrival snapped lace and refund is taking weeks to be made!!
AVOID AT ALL COSTS
2026年1月5日
自発的なレビュー
Didn’t send any authorization of order
Didn’t send any authorization of order, didn’t respond to any contact and now disputing the chargeback I had to make via my bank , when I haven’t heard from them , let alone got the trainers!!..Avoid
2025年12月22日
自発的なレビュー
Fake shoes do not buy from this website…
Fake shoes do not buy from this website
SCAM
2025年12月25日
自発的なレビュー
sneakersforest.com からの回答
Dear Logan,
This review does not reflect a genuine customer experience with Sneakers Forest. After reviewing our internal order records and customer database, we can confirm that there is no purchase or transaction associated with this name or claim. As a result, we are unable to verify this review as coming from an actual customer.
Sneakers Forest only sells authentic products, and all orders placed on our website are fully documented and traceable. If there is any valid order information or proof of purchase available, it can be shared with our support team for proper verification.
Best regards,
Sneakers Forest Team
Very misleading Royal Mail delivery information provided by seller
Sneakers ordered on 28 November '25 and I received a Royal Mail 48hr Tracking Number on 2 December '25 suggesting I would receive the goods on or around 5 December. The trainers arrived on 15 December '25. The delay was not caused by Royal Mail but by the seller.
Very misleading delivery information provided by Sneaklers Forest and, for this reason, would not recommend this company to others.
2025年11月28日
自発的なレビュー
sneakersforest.com からの回答
Dear David Moore,
We sincerely apologize for the delay and the confusion caused by the delivery information. At Sneakers Forest, we strive to provide accurate tracking and timely deliveries, and we regret that your experience did not meet these standards. We appreciate your feedback and will use it to improve our communication and service in the future.
Best regards,
Sneakers Forest Team
Ordered a pair of trainers
Ordered a pair of trainers, they contacted me to say the colour was out of stock but that I could choose a different colour. I replied I did not want another colour and requested a refund. They’ve replied again offering a different colour but no refund. The website states they offer a full refund if they are out of stock. I will be reporting to the police and trading standards.
2025年12月5日
自発的なレビュー
sneakersforest.com からの回答
Dear Katherine Spencer,
We sincerely apologize for the confusion and any frustration caused. At Sneakers Forest, we aim to provide a clear and fair refund process when items are out of stock. We regret that our communication did not meet your expectations and are reviewing this matter to ensure it is resolved appropriately. Your concerns are important to us, and we appreciate your feedback.
Best regards,
Sneakers Forest Team
DO NOT BUY
You only need to look at the thing that’s blatantly obvious.The trainers available on this scam site are only available on the resale market.it is impossible to find them anywhere else so a site advertising available stock in infinite numbers is simply fraudulent.These are not just fake items they are substandard footware unfit for use & dangerous
2025年11月1日
自発的なレビュー
sneakersforest.com からの回答
Dear Mark Holliman,
We are concerned by your claims, but after reviewing our records, we could not find any order under your name. Sneakers Forest only sells authentic products and takes all customer concerns seriously. If there has been any misunderstanding, we are happy to clarify.
Best regards,
Sneakers Forest Team
I don't know why peoples submit bad…
I don't know why peoples submit bad ratings! This was my first time ordering the NB 550, and Sneakers Forest handled everything faster than I expected.
2025年11月23日
sneakersforest.com からの回答
Dear Rapin Nicolas,
Thank you so much for your kind words! We’re thrilled to hear that your first order with Sneakers Forest went smoothly and that you were happy with our service. Your support means a lot to us, and we look forward to serving you again in the future.
Best regards,
Sneakers Forest Team
Fake trainers + fake customer…
Fake trainers + fake customer service🤡🤡... glad i didn't order the 10 pairs to give as presents for family members 🤦🏾
2025年11月18日
自発的なレビュー
sneakersforest.com からの回答
Dear Ken Viegas,
We take all feedback seriously; however, after thoroughly reviewing our order history and customer records, we were unable to locate any purchase or interaction linked to your name or details.
Sneakers Forest only sells 100% authentic products sourced from verified suppliers, and customer support is provided to all confirmed customers. As there is no record of an order from you, this review does not appear to reflect a genuine experience with our store.
If there has been any misunderstanding, you may contact our support team directly and provide valid order information so the matter can be reviewed properly.
Best regards,
Sneakers Forest Team
Avoid – Fake trainers and poor customer service
I ordered a pair of trainers from Sneakers Forest and received a product that turned out to be not authentic. It took 13 days for the item to arrive, In which time emails raising concerns were ignored.
To be certain, I paid for an independent authentication through CheckCheck, a well-known verification service. Their report confirmed the trainers were fake, specifically highlighting issues with the inside size label.
Despite providing this evidence, the company has continued to delay the refund process by claiming they need “warehouse verification,” even though the item has already been independently assessed. As of now, they still have my money, and I am left holding fake trainers with no confirmed refund.
My experience reflects poor communication, slow responses, and questionable product authenticity. I cannot recommend this company.
2025年11月15日
自発的なレビュー
sneakersforest.com からの回答
Dear Alexander Thompson,
We have carefully reviewed your statement; however, after checking our sales records, support tickets, and order database, we are unable to find any confirmed order or verified customer account associated with your name or the details mentioned in this review.
Sneakers Forest only supplies authentic products sourced from verified distributors. Claims regarding third-party authentication services cannot be validated by us without an official order reference, as we must first confirm that the product originated from our store. For this reason, internal warehouse verification is a standard and necessary step before any refund or resolution can proceed.
At this time, there is no evidence in our system showing that a purchase, delivery, or refund request matching your description exists. If this review has been posted due to a misunderstanding, we encourage you to contact our support team directly and provide valid order information so the matter can be reviewed appropriately.
Without verifiable purchase details, we are unable to confirm that this experience is related to Sneakers Forest.
Best regards,
Sneakers Forest Team
No response avoid no trainers😡🤬
I have ordered some trainers, it was only 2 days ago but trying to get response on questions and phone number is a mobile yet no one responds. Day 10 apparently dispatched last week yet again no tracking number or response
2025年11月7日
自発的なレビュー
sneakersforest.com からの回答
Dear Vicky Taylor,
Thank you for sharing your experience, and I’m truly sorry for the frustration and inconvenience caused. I understand how disappointing it feels to wait for updates, especially when responses and tracking details are expected.
Please accept our sincere apologies for the lack of communication and the delay in providing your tracking information. This is not the level of service Sneakers Forest aims to deliver. Your concerns regarding the phone response and order dispatch have been noted seriously, and we are reviewing this internally to ensure it does not happen again.
We appreciate your patience and feedback, as it helps us improve our service and support process.
Best regards,
Sneakers Forest Team
Fake business
Fake business! DO NOT BUY ANYTHING FROM THEM. They are using a fake address and all their items are fake
2025年11月6日
自発的なレビュー
sneakersforest.com からの回答
Dear Jas,
We have checked our records and could not find any order or customer details matching this review. Sneakers Forest is a legitimate business, and we do not use fake addresses or sell counterfeit items. All products are sourced from trusted suppliers and go through quality checks before dispatch.
If there has been any misunderstanding or if an order was placed under a different name or email, we are open to reviewing it once valid details are provided. We take false claims seriously, as they do not reflect our actual business practices.
Best regards,
Sneakers Forest Team
Nike Vapour Max plus wow
Brough some Nike Vapour Max plus in Blue and gold.
I don't know what people are going on about saying fake as I have the same pair and these are not fakes!
Postage was fast and customer service was perfect. The price for the same trainers on some sites were upto £500.
I will definitely be coming back to sneaker forest in the future. 5 stars from me
2025年10月30日
自発的なレビュー
Do not order from this company.
Ordered on 1st October. I still haven’t received my order. I tried to cancel it before they were dispatched but I got no response. I’ll be reporting this company.
2025年10月1日
自発的なレビュー
sneakersforest.com からの回答
Dear Catriona,
We sincerely apologize for the inconvenience you’ve experienced with your order. This is certainly not the standard we strive for at Sneakers Forest. We would like to investigate this issue immediately and assist you with your cancellation or delivery. Could you please contact our support team at [your customer support email/phone]? We are committed to resolving this matter as quickly as possible.
Best regards,
Sneakers Forest Team
sneakersforest.com からの回答
Dear Rachel,
We are very concerned to hear about your experience and sincerely apologize for any distress caused. At Sneakers Forest, we take the authenticity of our products very seriously and only source from verified suppliers. We would like to investigate this matter further and resolve it for you.
Best regards,
Sneakers Forest Team
FAKE TRAINERS
This company are selling fake trainers and advertising them as genuine. They refuse to refund, after I have sent them back and I am still £103 down, without any trainers and they continually deny to refund because Royal mail, whom they appointed to collect have lost the package. That is not my issue. I have abide by their requests for the refund and still they do not give my money back STAY AWAY I will also be reporting these to actionfraud.police.uk
2025年8月26日
自発的なレビュー
sneakersforest.com からの回答
Dear Daniel Murphy,
We are concerned by your claims, but after reviewing our records, we could not find any order under your name. Sneakers Forest only sells authentic products, and we take all customer concerns seriously. If there has been a misunderstanding, we would be happy to clarify.
Best regards,
Sneakers Forest Team
Fraud
I've ordered the pair of trainers through klarna,which is not genuine its fake, after so many times email and after sending all the proofs....Final decision come today,I've to pay £128 for fake trainers...This Sneakers Forest is Fraud,Beware.
2025年7月14日
自発的なレビュー
sneakersforest.com からの回答
Dear Sonia Shoor,
We are very concerned by your message. After reviewing our records, we could not find any order under your name. Sneakers Forest is committed to providing only authentic products, and we take all claims seriously. If there has been any misunderstanding, we are happy to clarify and assist.
Best regards,
Sneakers Forest Team
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