Snov.io レビュー 

Snov.io からの回答

2026年4月2日

Hi Muhammad,

Thank you for taking the time to share your feedback — we truly appreciate it.

We’ve carefully reviewed your account and can confirm that your email warm-up performance is strong, with a consistency rate of 96–100%, which is considered an excellent result.

That said, we were unable to review the specific campaigns you mentioned or the email lists used, as they have been deleted from your account. Please note that deliverability depends primarily on the credibility of your sending account, as well as the quality and relevance of your email content.

To achieve the best results, we strongly recommend sending campaigns only to valid email addresses. If messages are sent to unverified or risky emails, this can significantly increase bounce rates. Additionally, the content of your emails plays a key role in inbox placement, so it’s important to ensure it follows best practices.

We also checked your previous support inquiries but, unfortunately, did not find any reports describing the issues mentioned in your review.

We’d really like to help you to improve your experience. Please feel free to reach out to our support team via live chat or at help@snov.io — we’ll be happy to look into your case in more detail and assist you further.

Best regards,
Snov.io team

Snov.io からの回答

2026年3月30日

Hi Berni,

Thank you for your feedback — we completely understand your concern.

Snov.io collects data only from publicly available sources, such as company websites (e.g., contact or team pages), online directories, and professional social platforms like LinkedIn. This may include information that is already openly published, such as names, job titles, and email addresses.

It’s important to clarify that we do not use private databases, nor do we buy or obtain data from unauthorized or questionable sources. We are committed to complying with applicable data protection regulations, including GDPR.

That said, we fully respect your right to have your data removed. To request removal, please use the link below or contact our support team directly:

https://app.snov.io/clear-email
help@snov.io

Once we receive your request, we will process it as a priority.

Thank you for bringing this to our attention — we appreciate the opportunity to resolve this for you.

Best regards,
Snov.io Team

Snov.io からの回答

2026年3月30日

Hi there,

Thank you for sharing your experience, and we're really sorry to hear about the issues you've encountered, especially after being with Snov.io for so long. We understand how concerning this situation must be, particularly when it impacts your email deliverability.

We'd really like to take a closer look at what happened here, as situations like this require a detailed review of the account setup.

Unfortunately, we weren't able to identify your account based on this review, so we'd truly appreciate it if you could reach out to us directly via live chat or email at help@snov.io. That way, our team can investigate this properly and help you resolve the issue as quickly as possible.

We're here to help and would really value the opportunity to better understand and assist you.

Best regards,
Snov.io Team