I found what I was seeking, and ordering was straightforward. The entire process took only a few minutes, and delivery occurred within the specified timeframe. The items arrived in perfect condition.... ãã£ãšèŠã
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We bought a 4 pack of these Classic Soft Touch Pillows directly from Snuggledown, who offered a discount and free shipping. Delivered promptly, these pillows provide excellent support while being very... ãã£ãšèŠã
Received a completely wrong order, sent an email and havenât heard back. Impossible to get through on the phone, very bad customer service. I would like to receive my correct order and return the inco... ãã£ãšèŠã
Great price and fab duvet. Was a little dubious about buying a duvet online as I always like to feel them. I was really pleased with this purchase though and it was cheaper purchasing direct than thro... ãã£ãšèŠã
3.9
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Thank you for this cosy Quilt ð€©I loveâŠ
Thank you for this cosy Quilt ð€©I love how it as been stitch so the feather don't go uneven ,very fast delivery excellent service ð€ð«¶ happy customer kind regards Debra ð¥°
2025幎4æ12æ¥
Snuggledown ããã®åç
Dear Debra,
Thank you so much for your wonderful feedback â weâre absolutely delighted to hear that youâre enjoying your new quilt! ð¥°
Weâre especially glad you noticed the stitching detail â itâs designed exactly for that reason, to keep everything evenly distributed for a cosy nightâs sleep. Your kind words about our service and delivery mean a lot to us too. Regards Snuggledown Team
Itâs very tricky buying pillows
Itâs very tricky buying pillows, even at John Lewis having a bed to lie on and try them out solves the problem I was able to do this at the Olympia Home exhibition and delightful staff too
2025幎4æ1æ¥
Snuggledown ããã®åç
Dear [Customer's Name],
Thank you for your kind words! We completely agreeâfinding the perfect pillow can be surprisingly tricky, so we're really pleased to hear that being able to try them out at the Olympia Home Exhibition made such a difference.
Itâs also wonderful to know our team helped make the experience enjoyable. We'll be sure to pass your lovely comments along to them!
If you ever need help choosing anything else, we're always happy to assist.
Warm regards, Snuggledown Team
Really comfortable side sleeperâŠ
Really comfortable side sleeper pillows, the best weâve had. Having been married for 67yrs we have bought quite a lot.
2025幎4æ1æ¥
Snuggledown ããã®åç
Thank you so much for your lovely feedbackâ67 years of marriage is truly inspiring, and weâre honoured our pillows are the best you've had in all that time!
It means a great deal to us to know weâve helped make your sleep more comfortable. If there's ever anything else you need, we're always here to help.
Wishing you both continued comfort and happiness.
Warmest regards, Snuggledown Team
Delivery was good
2025幎4æ1æ¥
Snuggledown ããã®åç
Thank you for your messageâweâre glad to hear the delivery met your expectations!
If thereâs anything else we can assist you with, please donât hesitate to get in touch.
Best regards, Snuggledown Team
Mattress topper & pillows
Great quality mattress topper and pillows. Really comfortable and enjoying have a great night's sleep.
2025幎4æ6æ¥
Snuggledown ããã®åç
Thank you so much for your wonderful feedback! Weâre thrilled to hear youâre enjoying your new mattress topper and pillowsâand most importantly, getting a great nightâs sleep!
Itâs always rewarding to know our products are making a real difference. If you ever need anything else, weâd be happy to help.
Sleep well and take care, Snuggledown Team
Communication good.
2025幎3æ29æ¥
Snuggledown ããã®åç
Thank you for your kind commentâweâre really pleased to hear that you were happy with our communication.
If thereâs anything more we can assist you with, please donât hesitate to reach out.
Best regards, Snuggledown Team
Theyâve given good advice to buy theâŠ
Theyâve given good advice to buy the pillows.
2025幎4æ4æ¥
Snuggledown ããã®åç
Thank you so much for your kind words! We're delighted to hear that you received good advice and that it helped you choose the right pillows.
Itâs always our goal to guide customers toward whatâs best for their comfort, so itâs wonderful to know that made a difference for you.
Wishing you many restful nights ahead!
Warm regards, Snuggledown Team
Hotel grade pillows for side sleepers
Really comfortable pillows delivered in super quick time
2025幎4æ3æ¥
Snuggledown ããã®åç
Thank you so much for your kind words! We're thrilled to hear youâre enjoying the pillows and that they arrived so quickly.
Itâs always great to know our products and service are hitting the mark. If there's anything else you need, weâre just a message away.
Warm regards, Snuggledown Team
No customer service number!
You have sent the wrong item and haven't replied to my email.
I can't find any phone nos to call you?
2025幎4æ3æ¥
Snuggledown ããã®åç
Hi Daphne, Sorry to hear your email hasnât been answered. Weâll be reaching out to you now to help resolve thisâplease keep an eye on your inbox. Regards Snuggledown
Comfortable pillow
2025幎3æ26æ¥
Snuggledown ããã®åç
Thank you so much for your kind words! We're thrilled to hear youâre enjoying the pillows.
Itâs always great to know our products and service are hitting the mark. If there's anything else you need, weâre just a message away.
Warm regards, Snuggledown Team
Lovely Hungarian goose down pillow.
Ordered from the stand at the Ideal Home Show.
Staff on stand were lovely,I looked at the pillows then walked on. I thought about it and then came back. As we walked away the second time my husband decided he wanted one too. We got the Hungarian goose down and they are lovely.Delivery was amazing ! There in a couple of days.
2025幎3æ30æ¥
Snuggledown ããã®åç
Thank you so much for sharing your lovely experience with usâit really brought a smile to our faces! We're delighted you visited us at the Ideal Home Show and that both you and your husband decided to go for the Hungarian goose down pillows.
Itâs great to hear you're enjoying them and that delivery exceeded your expectations too. Weâll be sure to pass your kind words along to our stand teamâtheyâll be thrilled!
Wishing you many comfortable nights ahead.
Warm regards, Snuggledown Team
Delivery within a matter of days.
2025幎4æ4æ¥
Snuggledown ããã®åç
Thank you for your messageâweâre glad to hear the delivery met your expectations!
If thereâs anything else we can assist you with, please donât hesitate to get in touch.
Best regards, Snuggledown Team
Superb quality
2025幎4æ1æ¥
Snuggledown ããã®åç
Hi, thank you for your review, much appreciated. Kind regards Snuggledown Team
My order was not delivered
My order was not delivered! I contacted customer service but they do not respond to emails!
2025幎3æ29æ¥
Snuggledown ããã®åç
Hi Anna, Iâm really sorry for the trouble youâve had reaching us and for the frustration with your delivery. Please note that our customer service team is closed over the weekend, which is why there was a delay in response.
I can confirm that weâve now taken action regarding your order, and you should have received an update via email. If thereâs anything else you need, please donât hesitate to let us knowâweâre happy to help. Kind regards Snuggledown
Reasonably priced
Reasonably priced, good quality and prompt service from both sales team and delivery service.
2025幎3æ29æ¥
Snuggledown ããã®åç
Thank you so much for your lovely comments! We're delighted to hear you were happy with the quality, pricing, and the service from both our sales and delivery teams.
It means a lot to us to know weâve met your expectationsâyour satisfaction is what we strive for.
If thereâs anything else we can help with in the future, weâd be more than happy to assist.
Warm regards, Snuggledown Team
Snuggledown ããã®åç
Hi, sorry you are unhappy with the product, please can you email us at info@slumberdown.co.uk with your order number and we can look into these for you. Kind regards Snuggledown Team
I donât think itâs going to last long
2025幎3æ24æ¥
Snuggledown ããã®åç
Thank you for sharing your thoughts with us. We're sorry to hear you have concerns about the longevity of the pillows.
We take quality very seriously and would love the chance to understand more about your experience. If you have specific concerns or notice any issues over time, please donât hesitate to get in touchâweâre always here to help and ensure our customers are fully satisfied. You can email info@snuggledown.co.uk if any issues.
Kind regards, Snuggledown Team
When saw at ideal exhibition
When saw at ideal exhibition, pillow was a lot softer and not so pumped up, plus cover was soft cotton, we got a high pillow with a rough cover
2025幎3æ26æ¥
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