I ordered a product from them with express shipping on November 23rd. However, on November 26th I got an email saying my order had been cancelled with no explanation why. I tried multiple times to get... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Ordered two items December great service and family were extremely pleased. Ordered another in May for next day delivery it didn’t arrive no dispatch email. It finally arrived 5 days later after peste... もっと見る
企業が回答しました
Really really pleased with this hoodie!! The quality is excellent and really feels like a blanket whilst wearing it, the name does do it justice, it really is incredibly soft both outside and inside... もっと見る
Received my snugglybear hoodie today and WOW it is even better in person. The quality is fantastic and it feels so soft and comfy. I would even say its on par with if not better than the brand oodie a... もっと見る
企業情報
当該企業による記述
The UK's Snuggliest Brand bringing unique snuggly gifts for all
連絡先
1 Seel Street, WN7, Manchester, 英国
- hello@snugglybear.co.uk
- snugglybear.co.uk
3.4
まあまあ
55件のレビュー
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Soft and comfortable and very warm …
If you have any doubts about these hoodies don’t they are better than there competitors, professional service and absolutely fantastic products.
2022年10月12日
WOW. I LOVE IT 😍😍
Received my snugglybear hoodie today and WOW it is even better in person. The quality is fantastic and it feels so soft and comfy. I would even say its on par with if not better than the brand oodie as my girlfriend has one and I prefer mine. With the price of energy at the moment this is a must have and at the current price snugglybear are offering it at its a steal. Their customer service is brilliant as well. Thank you snugglybear I am one happy chappy 😁😁 UPDATE: My mum has just bought one as well 😊
2022年10月8日
自発的なレビュー
Amazing quality and great service
Amazing quality and great service. The item was a lovely colour, design and generously sized. Great discount and fast postage.
2022年9月18日
The product is very soft and warm
The product is very soft and warm. Perfect for the winter
2022年10月2日
Great Choice
I ordered an oodie, as I thought that the Snuggly Bear one, seemed to offer a quality product at a competitive price. I was not disappointed, it arrived promptly, beautifully packaged, lovely shade of pink,roomy and most importantly very warm. I would not hesitate to make further purchases from Snuggly Bear.
2022年9月29日
Daughter loves in so snuggly and cosy
2022年9月27日
all procedures went well until.......
all procedures went well , until delivery from the Royal Mail.........I had No ideal when delivery would be? or tracking ect ...I was out ......so have had to arrange for a new delivery date ..I have still not received my goods yet so can t comment on the item I ordered
other than to say that my delivery experience ..needs to be improved.
2022年9月26日
SnugglyBear からの回答
Hi Eileen,
I'm sorry to hear about your experience with the delivery. Sadly Royal Mail have had their worst run in over 20 years with continuous strikes in most regions on a weekly basis. Whilst we always fight for better industry standards and better pay for all employees, as a small business these strikes hurt us greatly as we usually rely on one service provider, in this case Royal Mail, to carry out deliveries. Not only were many delayed, but many lost or never delivered, affecting us even more during these difficult times.
This year we made a promise to help families stay warm, by not increasing prices unlike most larger companies, we're probably breaking even with increased costs and inflation for businesses but feel its the right thing to do. We do hope that you love our product though. The nearest similar sized product and thickness / weight is more than double the price so we pride ourselves in trying our best as a small UK business. But we understand your frustration with RM of which they have also disappointed us.
Thank you again
Anna
Great quality quick delivery
2022年9月2日
My wife loves it!!!
My wife loves it!!!
I would like to see leggings or pants as well as slippers made with the same material. I would then order all 3 😁
2022年9月7日
SnugglyBear からの回答
Hi Jason!
Thank you so much! Its not winter yet but the cold weather is already with us and we know this will be even better over the coming months with the current situation! We want to actually help our customers and offer the lowest prices but the highest quality compared to other brands that charge almost double for less quality!
And thank you for supporting a small UK business during these difficult times!
Thank you
Anna 😊
I ordered two hoodie blankets
**UPDATE - After speaking with Anna, she was very helpful in sorting out my missing item. Within the week the missing item had arrived and to say the family member loves it is an understatement! Thank you Anna **
I ordered two hoodie blankets. Only one arrived. I’ve sent an email and a note in their website explaining this and haven’t had a response back. Also very frustrating that there is no contact number to call. Still waiting to see / hear if I get a response after the bank holiday.
2022年8月24日
SnugglyBear からの回答
Hi 👋
Thank you for the honest feedback. We’re sorry to hear about issues with the delivery of your items. I’ve asked someone to check for any emails regarding this but we can’t seem to find any. Would you be so kind to fill in the online contact form and send it again together with your order number please and someone will definitely look into this.
Thank you again
Bought these for my 2 Granddaughters
Bought these for my 2 Granddaughters. Thinking about cold winter nights ahead they will be so cosy in their snuggly bears. Early Xmas presents.
2022年8月27日
The Snuggly Bear was a birthday present…
The Snuggly Bear was a birthday present for my grandson! He loves it! It is so soft and warm!
2022年7月3日
Great product
Great product, exactly as advertised. Delivered well packaged. Will make a great Father's Day present, my kids can't wait to give it to Daddy
2022年6月14日
This is Perfect!
Absolutely love my hoodie. Arrived very quickly and responsive service. Quality is really good, thick and soooo comfy! Literally wear it all day.
2022年5月16日
自発的なレビュー
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