A minha encomenda original de meias acabou por não ser entregue (por motivos alheios à marca), mas a empresa resolveu a situação prontamente: enviaram-me um par novo, sem qualquer custo adicional e co... もっと見る
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レビュアーのコメントを見てみましょう
Catálogo muito diversificado, designs muito giros e relativamente rápida (dentro do prazo anunciado). As meias são de boa qualidade, no entanto mandei vir dois pares com desenhos diferentes e o tipo d... もっと見る
企業が回答しました
Pas op: ik kreeg een additionele rekening voor invoerrechten en btw. Dat verhoogde de prijs aanzienlijk. Alhoewel ik hier vaker heb gekocht, was dit de laatste keer. Jammer.
企業が回答しました
I have now ordered from Sock Affairs three or four times and am delighted with the selection and quality. As delivery of my last order took a little longer than expected and I was getting anxious,... もっと見る
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企業情報
Sockaffairs について
当該企業による記述
About Sock Affairs
Sock affairs has been five years in the making. In 2018, two guys left their cushy corporate jobs to follow a big idea: make fun socks for grown ups. Three brands and 1 million socks later, we’ve developed a team of knitting experts, each assigned with the creative vision of a collection, according to their hobbies and passions. Collectively, we focus on making high-quality socks that look good and feel even better. In this journey, we've created a community of tens of thousands that share our passion. People who know that when you put on a great pair of socks, it can make your whole day better.
連絡先
Rua Latino Coelho 87 - piso 6, 1050-134, Lisbon, ポルトガル
- info@sockaffairs.com
- sockaffairs.com
4.3
優良
678件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Sockaffairs からの回答
Hi Steve,
Thank you so much for your review, we appreciate your support and great feedback.
We are glad to see that you are happy with our service!
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
Ainda não recebi a encomenda.
2026年5月25日
Sockaffairs からの回答
Olá Marta,
Lamentamos muito saber que a sua encomenda ainda não foi recebida.
O prazo habitual de entrega para Portugal é de cerca de uma semana, pelo que compreendemos totalmente a sua frustração. Como os envios são efetuados por correio normal, infelizmente não dispomos de rastreamento, e tudo indica que a encomenda possa ter sido extraviada pelos correios.
Gostaríamos de salientar que estamos sempre disponíveis para ajudar e lamentamos não ter tido a oportunidade de resolver esta situação diretamente consigo antes da publicação desta avaliação.
De qualquer forma, a satisfação dos nossos clientes é a nossa prioridade e, por isso, vamos proceder ao reenvio da sua encomenda através dos CTT Expresso, para garantir que a recebe o mais rapidamente possível.
Enviámos-lhe um email para confirmar a morada de entrega. Agradecemos que nos responda assim que possível para que possamos proceder ao reenvio sem mais demoras.
Pedimos desculpa pelo inconveniente causado e agradecemos a sua compreensão.
SockAffair Experience
Socks are of good quality, as you would expect when paying a premium price.
Delivery was pretty slow, it seems as if the orders are shipped in bulk to a third party, and from there to that countries customers.
When enquiring about delivery eta, it felt as if I was simply receiving an AI automated response rather than a human who could help or cared.
Would I buy from SockAffairs again, probably not.
2026年5月20日
Sockaffairs からの回答
Hi Andrew,
Thank you for your feedback.
We're pleased to hear that you were happy with the quality of the socks.
Your order was placed on 19 May and dispatched the following day, on 20 May. As the shipment was sent to the UK, it had to go through customs clearance, which can sometimes add additional transit time beyond our control. However, the order was delivered on 29 May, within the 10 business day timeframe stated on our website.
We're sorry to hear that our replies came across as impersonal. We understand how frustrating it can be when you're waiting for an order and looking for an update.
Please understand that all reviews are important for us, and a 2 star review is very damaging to our reputation as it depicts our product as being of pour quality, which is not the case here.
Thank you again for your order and for taking the time to share your experience.
Sockaffairs からの回答
Hi Sanne,
Thank you so much for your review, we appreciate your support and great feedback.
We are glad to see that you are happy with our service!
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
Als A & O Fan sind die bestellten…
Als A & O Fan sind die bestellten Socken grande. Preis- Leistungsverhältnis sehr gut. Gute und bequeme Passform. Tolles Design
2026年5月11日
Sockaffairs からの回答
Hi Negro,
Thank you so much for your review, we appreciate your support and great feedback.
We are glad to see that you are happy with our service!
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
Sockaffairs からの回答
Hi Jesus,
Thank you so much for your review, we appreciate your support and great feedback.
We are glad to see that you are happy with our service!
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
Sockaffairs からの回答
Hola Ingrid,
Muchas gracias por tu reseña. Agradecemos tu apoyo y tus valiosos comentarios.
¡Nos alegra saber que estás satisfecho con nuestro servicio!
Esperamos verte pronto en Sock Affairs y muchas gracias por decir ¡No a los calcetines aburridos!
Great communication excellent product…
Great communication excellent product would buy again
2026年5月4日
Sockaffairs からの回答
Hi Mick,
Thank you so much for your review, we appreciate your support and great feedback.
We are glad to see that you are happy with our service!
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
Sockaffairs からの回答
Hi Wim,
Thank you so much for your review, we appreciate your support and great feedback.
We are glad to see that you are happy with our service!
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
Originelle Socken
Originelle Socken, die man sonst nicht bekommt.
Gerne wieder mal, wenn es neue zu meinem Thema gibt.
2026年2月27日
Sockaffairs からの回答
Hi Dirk,
Thank you so much for your review, we appreciate your support and great feedback.
We are glad to see that you are happy with our service!
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
O produto correspondeu às expetativas.
O produto correspondeu às expetativas.
Entrega rápida.
2026年4月23日
Sockaffairs からの回答
Olá Pedro,
Muito obrigado pela sua avaliação, agradecemos o seu apoio e o seu excelente feedback.
Ficamos felizes por saber que está satisfeito com o nosso serviço!
Esperamos vê-lo em breve na Sock Affairs e muito obrigado por dizer não a meias sem graça!
Paketti ei ole tullut perille
Pakettiseurannan mukaan paketti on toimitettu perille 20.8.2026 noin klo 18:50. Kukaan ei jakele paketteja täällä tuohon aikaan ja olen ollut kotona tuohon aikaan. Myöskään postilaatikossa ei ollut pakettia !!!
En siis ole saanut sukkia, vaikka Shop seuranta näin väittää !
2026年5月20日
自発的なレビュー
Sockaffairs からの回答
Hi Juha,
Thank you for your review and I am sorry to hear that you are not having the perfect experience with our store.
According with our information, your order is still in transit, which means your order is still not delivered.
Let us know if we can help with anything else.
Sockaffairs からの回答
Hi Pedro
Thank you so much for your review, we appreciate your support and great feedback.
We are glad to see that you are happy with our service!
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
All is well in el Norte
Another order of great socks which will make my day a little more brighter.
Quality and design is great as always.
So get yourself a pair or more, you won't regret it.
2026年4月16日
Sockaffairs からの回答
Hi, Carsten
Thank you so much for your review, we appreciate your support and great feedback.
We are glad to see that you are happy with our service!
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
Love the sock designs
Love the sock designs. The fit of the largest size is a little tight for a US 12 foot.
2026年4月14日
Sockaffairs からの回答
Hi, Steve
Thank you for reaching out and for your order.
Your feedback is very critical to us.
We understand your point, however, every sock and design is different as well as their production bulk, and so even though the products may look tighter, they are in fact suitable for the labeled sizes.
Thank you very much.
Optik ist top, Qualität leider nur Durchschnitt
Die Socken sind sehr schön, aber das Material ist meines Erachtens nicht sonderlich qualitativ brauchbar. Es ist sehr unelastisch und dünn.
2026年4月13日
Sockaffairs からの回答
Hallo Christian,
Vielen Dank für Ihr Feedback. Es tut uns sehr leid, dass Sie mit unseren Socken unzufrieden waren und das Material Ihre Erwartungen nicht erfüllt hat. Ihre Meinung ist uns sehr wichtig und wir werden sie für zukünftige Verbesserungen berücksichtigen.
Socken mit komplexen Mustern wie unseren unterscheiden sich jedoch deutlich von einfarbigen Standardsocken. Die Muster und Farbunterschiede führen zu einer geringeren Stabilität. Dies liegt am Prinzip des Strickens an sich. Daher drucken wir das Muster nur auf die Socken, die unserer Meinung nach von minderer Qualität sind.
Gelegentlich treten Qualitätsprobleme auf, die wir durch Aktualisierungen der Muster beheben. Wir sind uns nicht sicher, ob dies hier der Fall ist, werden der Sache aber nachgehen. Die Probleme können auch durch eine fehlerhafte Baumwollcharge oder einen Produktionsfehler an einer Strickmaschine verursacht werden.
Wir würden Ihnen dringend empfehlen, ein Ersatzpaar zu testen und zu prüfen, ob sich die Qualität verbessert. Sollten Sie auch damit nicht zufrieden sein, erstatten wir Ihnen den Kaufpreis. Falls Sie kein Ersatzpaar wünschen, erstatten wir Ihnen den Kaufpreis für die fehlerhaften Socken.
Es freut uns, dass Ihnen das Design der Socken gefallen hat. Melden Sie sich gerne, falls ich Ihnen weiterhelfen kann. Vielen Grüss
Very nice and comfortable
2026年4月6日
Sockaffairs からの回答
Hi Stefan,
Thank you so much for your review, we appreciate your support and great feedback.
We are glad to see that you are happy with our service!
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
Sockaffairs からの回答
Hi Christer,
Thank you so much for your review, we appreciate your support and great feedback.
We are glad to see that you are happy with our service!
We hope to see you soon at Sock Affairs and thank you so much for saying No to boring socks!
Sockaffairs からの回答
Olá Joana,
Agradecemos a sua avaliação, apoio e excelente feedback.
Estamos muito felizes em saber que está muito feliz com as suas meias e o nosso serviço! Obrigada pela sua recomendação!
Esperamos vê-la novamente, em breve, na Sock Affairs e obrigado por dizer Não às meias sem graça!
Sockaffairs からの回答
Olá Jorge,
Agradecemos a sua avaliação, apoio e excelente feedback.
Estamos muito felizes em saber que está muito feliz com as suas meias e o nosso serviço! Obrigada pela sua recomendação!
Esperamos vê-la novamente, em breve, na Sock Affairs e obrigado por dizer Não às meias sem graça!
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