Absolutely love L shape sofa! The quality is excellent, very comfortable and looks even better in person. The cushions are firm but still cosy, and the fabric feels really durable. It fits perfectly... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Ordered a corner style sofa in chesterfield design On time delivery they said 7-10 days and delivered within the timeframe Quality was good And value for money 100 percent Thank you for the su... もっと見る
DO NOT BUY FROM HERE !!!!!!!! Absolutely scam ! Ordered sofa on website dimensions didn't match!!!! 10cm shorter... different colour... no accepting returns!!! SEE YOU IN COURT
企業が回答しました
Just received yesterday, as i can see, the stuff was amazing. Luxurious feel in less price. Perfect!!!
企業情報
当該企業による記述
Sofista Living is a UK-based furniture company specializing in stylish, made-to-order sofas, beds, and modern home furnishings. The brand focuses on delivering contemporary designs that combine comfort, functionality, and affordability, catering to a wide range of interior styles. Operating primarily online, Sofista Living offers customisable furniture options, including corner sofas, Chesterfield designs, and space-saving solutions tailored to customer needs. The company aims to provide reliable delivery across the UK along with responsive customer support. Customer feedback on Trustpilot highlights a mix of experiences. Many customers appreciate the value for money, aesthetic appeal, and timely delivery of products. However, some reviews point to inconsistencies in product specifications and after-sales communication, indicating areas where the company continues to improve. Overall, Sofista Living positions itself as a growing furniture brand focused on affordable luxury and modern living, with an emphasis on improving customer experience and product reliability as it expands.
連絡先
West Yorkshire, BD8 0HR, Bradford, 英国
- 07351385014
- shop@sofistaliving.co.uk
- sofistaliving.co.uk
4.0
ほぼ満足
37件のレビュー
レビュー依頼の記録がありません
この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 55％に回答しています
通常1カ月以上経ってから回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I am really happy with the bed that I…
I am really happy with the bed that I have ordered from sofista living it’s very amazing and more then I expected great experience looking to order few more sofas and beds, highly recommended
2026年3月26日
自発的なレビュー
The furniture quality is excellent
I’m very pleased with the furniture. The quality is excellent, it feels durable and well-crafted, and the pricing is very reasonable.Great value overall!
2026年4月10日
自発的なレビュー
Very good and helpfull and price's are…
Very good and helpfull and price's are also very reasonable
2026年4月9日
自発的なレビュー
Just received yesterday
Just received yesterday, as i can see, the stuff was amazing. Luxurious feel in less price. Perfect!!!
2026年4月9日
自発的なレビュー
Nice experience with them..as they have…
Nice experience with them..as they have good quality products and having very reasonable price...
2026年4月3日
自発的なレビュー
Great
Great quality sofas. Fast delivery and good value of money. Highly recommended. 👍
2026年3月19日
自発的なレビュー
One of Trusted platform for Furniture…
One of Trusted platform for Furniture Buyers. I will defenitely recommend to everyone Because of their Best quality and Fast Delivery service. In a good prices.
2026年4月10日
自発的なレビュー
Service 10/10
Thank you, received yesterday beds and sofa, quality 10/10 service amazing! Costumer service lady lovely, highly recommended!
2026年4月8日
自発的なレビュー
Best ever selling experience
Best ever selling experience, good fabric very comfortable and stylish showroom
2026年4月8日
自発的なレビュー
Avoid losing your money.
Avoid losing your money.
❌❌❌
The sofa size is wrong and it is not usable because the sponge (foam) size does not match the sofa set. They do not care and keep blocking me every time I try to contact them.
2025年11月7日
自発的なレビュー
SOFISTA LIVING LTD からの回答
Dear Customer,
We are concerned to read your review. However, despite conducting a thorough search of our records, we have been unable to locate any order matching the details provided.
We previously requested additional information through Trustpilot over two months ago, including an order number and contact details, but unfortunately we have not received a response. As a result, we have been unable to investigate the matter further.
At Sofista Living, we take customer concerns seriously and would never ignore a genuine issue. If you have purchased from us, we kindly ask that you contact us directly with your order number, full name, or any relevant purchase information so that we can identify your order and assist accordingly.
As things currently stand, we cannot verify that this purchase was made with Sofista Living, and therefore we are unable to comment on the claims made in this review.
We remain happy to investigate and help if the requested information is provided.
Kind regards,
Sofista Living
Ordered a corner style sofa in…
Ordered a corner style sofa in chesterfield design
On time delivery they said 7-10 days and delivered within the timeframe
Quality was good
And value for money 100 percent
Thank you for the support
2026年1月10日
自発的なレビュー
Do not buy from this company
I’m extremely disappointed with my experience with Sofista Living.
The sofa I received was not as shown on the website and the dimensions were inaccurate, meaning it did not match the advertised size. In addition, the sofa was supplied with incorrect legs/fixtures, which made it unusable.
I raised these issues promptly, yet the matter was never properly resolved. Communication was poor and inconsistent, with long delays and no clear ownership of the problem. They basically ignore your contact after a while. Due to the lack of progress, I raised a chargeback with my bank; even after this was declined, Sofista Living still failed to supply the sofa as ordered or resolve the outstanding issues.
Do not buy from them. It caused a lot of hassle and stress. Totally unprofessional and dishonest.
Based on my experience, I would urge others to be cautious. The product did not match the description, and the after-sales service fell well below an acceptable standard.
2025年11月25日
自発的なレビュー
SOFISTA LIVING LTD からの回答
Dear Customer,
We are disappointed to read your review, as it does not accurately reflect the facts of this case.
The sofa supplied was manufactured and delivered according to the dimensions stated on our website and product description. We encourage all customers to carefully review the product specifications before placing an order.
We acknowledge that the sofa was initially supplied with the incorrect leg colour due to a genuine human error on our part. As soon as this was brought to our attention, we repeatedly offered to send replacement legs in the colour of your choice at no cost. Unfortunately, these offers were declined.
As the matter could not be resolved directly, a chargeback was raised through your bank. Both parties were given the opportunity to submit evidence, and following a review process lasting over two months, the bank ruled in our favour and concluded that the order had been fulfilled in accordance with the purchase terms.
Throughout this process, we remained willing to provide replacement legs and work towards a practical resolution. We regret that an agreement could not be reached despite our efforts.
We take customer satisfaction seriously and always strive to resolve genuine issues fairly and professionally.
Kind regards,
Sofista Living
They should be wary of this company.
Warning – Do not buy from them
They delivered a different sofa model from what I ordered and then stopped responding after promising to collect it.
This is dishonest and unprofessional.
Do not buy from them.
2026年1月4日
自発的なレビュー
Extremely dishonest and misleading…
Extremely dishonest and misleading business. I paid full price for a specific sofa model, exact measurements, and agreed quality. What I received was a completely different model, wrong size, and significantly lower quality than what was promised and shown. After I complained, the owner admitted the issue and promised a replacement, then chose to ignore all calls and messages. This is a clear case of misleading customers and taking money without delivering what was agreed upon. I am posting this review to warn others and I will not remove it until this issue is resolved properly. Proceed with caution.
2025年12月12日
自発的なレビュー
Delivered my sofa dirty covered in blue…
Delivered my sofa dirty covered in blue fabric chalk, couldn’t even clean it before delivery as they claimed they hired a new member. Whoever that is should be FIRED!!!! Then sent me a fabric cleaner which did not work and have not heard from them since. For £985 I expected a new clean sofa not this, SO disappointed. Would NEVER recommend them to anyone.
2025年12月10日
自発的なレビュー
SOFISTA LIVING LTD からの回答
We’re sorry to hear about your initial experience and understand your frustration.
However, we would like to clarify that we promptly addressed your concern by delivering a new seat cover along with a fabric cleaner, both of which were accepted at the time. We’re glad that the issue was resolved successfully following this.
In rare cases, minor marks can occur during the delivery process, but this is not reflective of our usual standards. We sincerely apologize for the inconvenience caused during the initial delivery and appreciate your patience while we resolved the matter.
If there’s anything further you need, we’re always here to help.
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