We ordered Waldorf sofa as our choice of color and size. It feels comfortable and relaxing. FItting was done professionallyin Perfect way. Removed and cleared all the stuffs comes with it. Felt tire... もっと見る
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所在地
所在地を変更Unit C, Seager Retail Park, Newport Road, CF23 9AA Cardiff, GB
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レビュアーのコメントを見てみましょう
I was so glad I made the effort to visit Sofology. I visited around a fortnight ago to peruse the stock and I was very impressed with the standard of quality. The sales people made me very welcome, ma... もっと見る
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We were advised by Leigh Mitchell. He is very helpful and nothing seems to be too much trouble. He quickly understood our requirements but then suggested we wander the store until we found suitable fu... もっと見る
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Our first order was rejected for various reasons, and it was returned. We then went looking elsewhere and were shocked at the prices and lack of quality etc. We decided to return to Sofology and sel... もっと見る
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企業情報
当該企業による記述
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
連絡先
Unit C, Seager Retail Park, Newport Road, CF23 9AA, Cardiff, 英国
4.8
優良
2422件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Excellent and swift service in the…
Excellent and swift service in the Cardiff store. Antonella was very knowledgable and helpful.
2025年11月8日
Sofology - Cardiff からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
so easy and relaxed
very helpful lady who sorted it all out for us. no pressure, very relaxed.
2025年11月2日
Sofology - Cardiff からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Huge selection and excellent service from Leigh
I’ve just ordered a sofa and chair from Sofology and the service from Leigh was outstanding. He was friendly, patient, and really knowledgeable, helping us find exactly what I was looking for without any pressure. The whole process was smooth and enjoyable — great customer service
2025年11月5日
Sofology - Cardiff からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Customer Review…
Dealt with a lovely guy in store and everything was explained thoroughly. Great in-store experience.
2025年11月4日
Sofology - Cardiff からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Sofology - Cardiff からの回答
Thank you for sharing your experience at Sofology Cardiff. We're glad you appreciated our polite service and felt no pressure during your visit. Our team aims to create a welcoming environment, and your feedback is encouraging.
We hope to see you again soon for your future furniture needs. If you need anything else, please reach out.
Great products and Great service
We managed to get a bargain on a swivel chair and we were dealt with efficiently and professionally.
We came home and decided to order a 3 seater chaise too!!
Great products with great service. I hope it continues to delivery 😁
2025年11月2日
Sofology - Cardiff からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
The member of staff was extremely…
The member of staff was extremely helpful and friendly. Gave me all the information I needed to know.
2025年11月1日
Sofology - Cardiff からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Sofa shopping with the family
Customer service from Phil in your Newport Rd store in Cardiff was exceptional. Very knowledgeable, told us everything we needed to know.
He's doing a great job. Sofa purchased.
2025年11月1日
Sofology - Cardiff からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Sofology - Cardiff からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Eva the sales person was brilliant
Eva the sales person was brilliant, really helpful , efficient and a pleasure to meet.
2025年11月1日
Sofology - Cardiff からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Philip the sales person was extremely…
Philip the sales person was extremely and patient in helping us to find the right sofa for us
2025年10月31日
Sofology - Cardiff からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great service from Leigh
We placed an order for a Fitzrovia sofa and love seat. We had previously called into the store so knew which design sofa we wanted but needed some help with dimensions and then the colour choice. Leigh helped us with that and then took his time talking us through the best method of regular sofa care and the features of Sofashield.
We are looking forward to the delivery in 7 weeks time and will then do an update regarding the delivery service.
2025年10月30日
Sofology - Cardiff からの回答
Thank you for your feedback! We're thrilled to hear about your positive experience at Sofology Cardiff and that Leigh assisted you with your Fitzrovia sofa and love seat selection. It's great that you found his advice on dimensions, color choices, and sofa care helpful.
We look forward to the delivery of your new furniture and your thoughts on our service. If you have any questions or need assistance, please reach out.
Thank you for choosing Sofology. We hope your new sofa and love seat bring you comfort and joy for years to come.
Found a lovely recliner at a great…
Found a lovely recliner at a great price. Young lady who served us was very helpful and knowledgeable.
2025年10月29日
Sofology - Cardiff からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Sofology - Cardiff からの回答
Hi there, thank you for taking the time to leave a 5-star review!😊
Sofology - Cardiff からの回答
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great service
Was great to browse without feeling pressured by the staff. When approached staff they were very helpful and knowledgeable. When we decided what we wanted the member of staff who was Leigh was very friendly and informative went through all our options. Great service would recommend.
2025年10月25日
Sofology - Cardiff からの回答
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Extremely knowledgeable sofologist…
Extremely knowledgeable sofologist Phil- gave expert advice and support. I have confidence that I’ve made the right decision with my choice of sofa. He made good suggestions based on my personal preferences. Very happy customer :-)
2025年10月25日
Sofology - Cardiff からの回答
Thank you for your wonderful feedback! We're glad Phil provided expert advice and support, helping you feel confident in your sofa choice. It's great to know his suggestions matched your preferences and that you're a happy customer. Your satisfaction is our priority, and your kind words mean a lot. If you have any questions or need assistance, please reach out. Enjoy your new sofa!
Very friendly and helpful
Very friendly and helpful. Explained everything to us clearly and was charming!
2025年10月25日
Sofology - Cardiff からの回答
Thank you for your wonderful review! We're glad to hear our team was friendly and helpful, and that everything was explained clearly. Your feedback motivates us to keep providing excellent service. We look forward to welcoming you back to Sofology Cardiff!
Jason Strannigan man in the store was very helpful…
The man in the store was very helpful and explained everything that was needed to make the sale of the two sofas to me a good experience
2025年10月23日
Sofology - Cardiff からの回答
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Jake was really helpful and knew his…
Jake was really helpful and knew his products well.
Lovely spacious store to look around before purchasing.
2025年10月22日
Sofology - Cardiff からの回答
Hi there, thanks for your 5-star review, we really appreciate the feedback!
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