Visited Sofology at Preston Deepdale today. We were warmly greeted by Mo then left alone to browse at our leisure. The range of sofas was extensive and of a high quality and the store was laid out wel... ãã£ãšèŠã
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Weâd already âdecidedâ on a suite from DFS when my husband suggested we have a look in Sofology, âjust in case they had something nicerâ. What a mistake that was, there was SO much choice, it too... ãã£ãšèŠã
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Felt a bit rushed, felt sales person was eager for a sale,was only asked did I have any questions after agreement was signed but must add he was polite,can understand eager for sale in the present cli... ãã£ãšèŠã
Our experience with Steph from Sofology North Shields was excellent from start to finish. Her customer service was first class, with no pressure sales. She was helpful and informative and then left... ãã£ãšèŠã
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At Sofology, our mission is to help you feel at home on a sofa you love. Thatâs why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
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Ashton Road, WA33UL, Warrington, è±åœ
- social.media.complaints@sofology.co.uk
- sofology.co.uk
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Staff was very patient and took time toâŠ
Staff was very patient and took time to explain the varieties of materials available and detailed information on how to care for the leather.
Brilliant customer service- nothing tooâŠ
Brilliant customer service- nothing too much trouble. Amended leg colours of the sofa and then a week later we changed our mind about the colour and that was fine too. Recommend.
Tara was very helpful giving allâŠ
Tara was very helpful giving all information in a pleasant straight forward manner without any pressure or pushy strategies, a pleasurable experience
Amazing service
We were guided by Malik in the store and he was really helpful in ensuring we chose the correct configurations for the sofa we wanted. He advised that the one we were looking at was available as a stock item so we would not have to wait the standard 12 weeks for delivery. This one has a delivery time of 2 weeks which was ideal. He was very knowledgable and I would not hesitate to recommend him or this branch of Sofology.
Sue was very helpful both speaking toâŠ
Sue was very helpful both speaking to myself and my partner, very professional
Easy to order, delivery charge rather steep.
It was very easy to order the two new sofas. The delivery charge did seem a little steep though (>£120!).
Lisa was brilliant.
Lisa was brilliant.. She didn't push for a sale, just helped us all the way through. The service was second to none. Lisa is a credit to the company. I highly recommend sofaloghy if you are looking for a new sofa ðð
Very informative
In store help was amazing
In store help was amazing
Teesside Park store
Iâve looked online but only because of the fantastic guidance from in store
Kevin H helped and very helpful andâŠ
Kevin H helped and very helpful and pleasent and explained very well
The Guys were very help full to us atâŠ
The Guys were very help full to us at your Reading branch. We went on to buy a suite from you.
We well laid out easy to see and pickâŠ
We well laid out easy to see and pick up your requirements
The lovely Asian lady (sorry cannotâŠ
The lovely Asian lady (sorry cannot remember her name) went through everything & explaining everything clearly when asked.
We were welcomed on arrival to have aâŠ
We were welcomed on arrival to have a browse, more than an hour later we had made our choice. The sales assistant was very thorough and polite explaining everything to us and we left as happy customers
Visited the Preston Branch at DeepdaleâŠ
Visited the Preston Branch at Deepdale today and was helped by Mo. He was super helpful, really knowledgeable and very polite and friendly.
Leanne was amazing
Leanne was amazing, really helpful and patient while we decided. She even stayed later to make sure we were happy and didnât rush us!
Thank you!
Great customer service
The agent Sue was very helpful giving me the correct details to register & acess my basket which she had set up also found out about lead times, delivery charge ect. Then easy to complete purchase via PayPal.
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