Sofology - Cardiff レビュー 2,419

TrustScore 5段階評価の5

4.8

Unit C, Seager Retail Park, Newport Road, CF23 9AA Cardiff, GB


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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

We ordered Waldorf sofa as our choice of color and size. It feels comfortable and relaxing. FItting was done professionallyin Perfect way. Removed and cleared all the stuffs comes with it. Felt tire... もっと見る

企業が回答しました

5つ星のうち5の評価

I was so glad I made the effort to visit Sofology. I visited around a fortnight ago to peruse the stock and I was very impressed with the standard of quality. The sales people made me very welcome, ma... もっと見る

企業が回答しました

5つ星のうち5の評価

We were advised by Leigh Mitchell. He is very helpful and nothing seems to be too much trouble. He quickly understood our requirements but then suggested we wander the store until we found suitable fu... もっと見る

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5つ星のうち5の評価

Our first order was rejected for various reasons, and it was returned. We then went looking elsewhere and were shocked at the prices and lack of quality etc. We decided to return to Sofology and sel... もっと見る

企業が回答しました


企業情報

  1. ソファー専門店
  2. 家具の付属品
  3. 家具店
  4. 日用品店
  5. リビングルーム用家具の店
  6. 椅子張り店

当該企業による記述

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


連絡先

  • Unit C, Seager Retail Park, Newport Road, CF23 9AA, Cardiff, 英国

4.8

優良

TrustScore 5段階評価の5

2419件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Suite for my sweet

Went to sofology in Cardiff today looking for a new suite for the living room and walked out less than an hour later completely satisfied with our purchase of a 3 seater sofa, a 2 seater sofa and a large footstool. Dealt with a lovely lad called Jake who was not only totally professional and attentive but managed to answer all our questions with patience and good humour. Thank you Jake and Ava for her IT skills. Plenty of choice in styles and colours and it really felt like time well spent. Would highly recommend.

2026年3月1日
Sofology - Cardiff ロゴ

Sofology - Cardiff からの回答

Thank you for this amazing review Mark :-)

5つ星のうち5の評価

Fantastic

Stunning choices available, Jake was fantastic, he was so helpful and kind and really took the time to explain everything. would highly recommend. Thank you

2026年2月28日
Sofology - Cardiff ロゴ

Sofology - Cardiff からの回答

Thank you for taking the time to leave a 5-star review!😊

5つ星のうち5の評価

Jake the salesman was extremely…

Jake the salesman was extremely knowledgeable and explained everything we needed to know

2026年2月27日
Sofology - Cardiff ロゴ

Sofology - Cardiff からの回答

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

5つ星のうち5の評価

Sofology Cardiff

We purchased a sofa on the weekend. Jake was very helpful and informative. All staff were lovely and very accommodating of our two toddlers running around too. Highly recommend.

2026年2月21日
5つ星のうち5の評価

Very helpful staff

Very helpful staff. (Phillip)

Store needs to repair lift for disabled access to 1st floor

2026年2月24日
Sofology - Cardiff ロゴ

Sofology - Cardiff からの回答

Thank you for awarding us 5 stars Steven!

5つ星のうち3の評価

Delivery charge was added even after…

Delivery charge was added after being told it would be free if I purchased the sofa in the shop.
So after the purchase of over four thousand pounds in the shop- delivery charges were still added!

2026年2月23日
Sofology - Cardiff ロゴ

Sofology - Cardiff からの回答

Hi there, thank you for your feedback. We understand this can feel disappointing, especially on a larger purchase. Our delivery charge is a standard service fee rather than being linked to the value of the order. It covers the full home delivery service provided by our specialist two-person team, including transport, careful handling, room of choice placement and removal of all packaging. Keeping this as a fixed charge allows us to keep our sofa prices consistent and transparent for all customers, regardless of how much they spend. We do appreciate you taking the time to share your comments!

5つ星のうち5の評価

The chap who served us was brilliant…

The chap who served us was brilliant (Phillip) - helpful and attentive without being over powering. Very informative and covered off everything we needed to discuss before we signed on the dotted line.

2026年2月22日
Sofology - Cardiff ロゴ

Sofology - Cardiff からの回答

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

5つ星のうち5の評価

helpful

helpful friendly staff explained everything very well

2026年2月20日
Sofology - Cardiff ロゴ

Sofology - Cardiff からの回答

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

5つ星のうち5の評価

Excellent service

Phil was excellent, we came down last weekend to look at sofa’s and ended up going for a completely different sofa than we originally planned. Talked through with us in detail, had so much patience and really good with the kids giving them colouring sheets etc to keep them entertained.
Lovely in the shop overall, such a good range of sofa’s. Answered every question I had (a lot) nothing was to much trouble for him. Thank you so much!!

2026年2月21日
Sofology - Cardiff ロゴ

Sofology - Cardiff からの回答

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

5つ星のうち5の評価

I came to know about this company…

I came to know about this company through a friend who had previously purchased from it. The quality and elegance are truly visible in all the products and this is a sign of the experience of this company and the very good treatment of the staff with the customers is worth mentioning.

2026年2月12日
Sofology - Cardiff ロゴ

Sofology - Cardiff からの回答

Thank you for this great review Mr Nokhasi

5つ星のうち5の評価

Wonderful experience

Wonderful experience, I didn’t catch the ladys name a blond polish young lady. Super helpful, friendly and all round superb customer services. Very positive shopping experience.

2026年2月14日
Sofology - Cardiff ロゴ

Sofology - Cardiff からの回答

Thank you for sharing your experience Stephen :-)

5つ星のうち5の評価

The only sofa shop where we weren’t pressured or followed by sales people

It was very refreshing to be welcomed by Jake, given general information about options etc and then be left alone to look around without being followed or pressured by sales people. When we found a sofa we were interested in , Jake guided us through the purchase . Would definitely recommend Sofology and thank you Jake

2026年2月12日
Sofology - Cardiff ロゴ

Sofology - Cardiff からの回答

Hi there, thank you so much for your review. We're pleased that you're happy with the service provided by Jake and that you would recommend us! Have a great day 😊

5つ星のうち5の評価

Really helpful service from Leigh

Really helpful service from Leigh. Explained the ordering process and useful information about care of suite. Thank you

2026年2月10日
Sofology - Cardiff ロゴ

Sofology - Cardiff からの回答

Hi there, thank you for your review. Another great review for Leigh, we will make sure to pass this on! Have a nice day.

5つ星のうち5の評価

Leigh was brilliant

Leigh was brilliant

2026年2月9日
Sofology - Cardiff ロゴ

Sofology - Cardiff からの回答

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Leigh. Have a great day 😊

5つ星のうち5の評価

Fabulous service, seamless!

Great experience from the moment I walked in to the moment I left! Dealt with Leigh who was a joy from the very first moment -really helpful, friendly, professional, really knew his stuff and the whole process of ordering was seamless. Fabulous range of sofas - I had previously browsed online so walked in pretty much knowing which one I liked best. Highly recommend.

2026年2月8日
Sofology - Cardiff ロゴ

Sofology - Cardiff からの回答

Thank you for choosing sofology!

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